Review History for anonymous

Serena Vista Apartment


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anonymous

Resident 2011 - 2012

2/17/2012

I have lived at Serena Vista Apts since 02/2011. For one, they make you sign a lease for a year for a reason: to lock you in. First of all, the carpets are dirty. I am not talking about a small stain, it is a huge stain in the living room. They did not bother to replace it before a new tenant came in. Second of all, I moved there because it had a gym and a pool. I thought it would be great to work out after work. Shortly after I moved I asked why was the lock replaced and they stated that some break ins caused the gym to be open from 8:00 am to 5:00 p.m. Those are the hours that most of us are at work. So needless to say, I am never able to use the gym. Weekends are available, but I have a life. Third thing, I had some BB gun holes in my bedroom window which I reported to the manager. Needless to say, the windows in apartments are of poor quality, mine whistle when its windy outside. Instead of my window being replaced the maintenance man put silicone jelly to seal it. And everytime it is windy the air comes in from it. Another thing, my bedroom windows rattle everytime the AC unit comes on. Forth thing, they give you assigned parking, but I had mine taken from me. When I went to complain to the manager, they did nothing to help. Anyone can basically park anywhere there is a spot. Lastly, last night there was a huge fight there. It appears they are letting anyone move in. My next door neighbor and the one downstairs were arguing and fighting. All of a sudden I hear that someone is yelling, "GO GET THE GUN, GO GET THE GUN", "WHERE IS THE GUN". I called the Police, and you know they take forever. We were huddled in the hallway scared that they might start shooting and a stray bullet get my grandbabies or my kids. I was stuck there too, it was all happening right outside my complex, I couldn't risk walking through all this mess. Thankfully that my contract ended this month. They gave me a few options. One was to stay on a month to month without a contract and pay $1050 monthly rent(yeah right-not worth what I pay now). The second was a new one year lease and pay an increase of $50 monthly rent from what I pay now, or in other words $845/monthly. Or move out. Of course I picked to move out. And if I had any doubt in the last few weeks, last night just made my decision a wise one. Do not move there unless you like living in a ------. They claim to be luxury apartments, but where's the luxury. For the amount of rent, you are better off living in the East Side of town and save a lot of money and live in a bigger place. I get paid on a bi-wkly basis. Everytime the rent is late even one day, they up the price by $100.00. If you let them know you will be paying late, they will post eviction notices to pay rent or quit.

    Review 9 out of 27

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    Serena Vista Apartment

    March 2024

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