Moved back in 2013. Small family household of 3 inside of a 2 bedroom. Grabbed a downstairs unit, but I thought people were courteous enough to not make noise above me during late nights after my husband works all day from 6am to 9:30pm. But they didn't care.
My manager tries her best to help but she can't do anything. I think I need to take this to upper management in Los Alamitos and see if they can send a letter or something. Spoke with a lawyer friend of mine and had him look over our lease. Making noises all through the night/day is a violation your lease! Rather you just moved in or not.
I like everything else about my unit and don't want to move but I'm forced. Even if it means paying a little more for peace and quiet. People move in and out frequently anyway.
Landscaping is nice.
Pool is nice.
Gated entry is nice.
Manager is nice.
I don't recommend this apartment to a friend because the way my situation is being handled. I would like management to be more attentive to issues as such. But if you must please get an upstairs unit, if you don't like noises over your head.