Review History for anonymous

Carlmont Heights Apartments


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anonymous

Resident 2018 - 2019

4/12/2019

Rob is hands down the absolute worst apartment manager I've ever experienced. He's not mean, but completely unprofessional and mismanaged. He openly told us about the personal business he runs on the side, which is why he's not always on top of things. Unless you mention the word "mold" nothing will ever get done when you require maintenance, they'll just fix it when you move out. When you put in your 30 days notice they start showing the apartment right off the bat. Now I will give them credit for giving 24 hour notice, but they don't always follow it. About 2 weeks before out 30 days were up, Rob and one of the owners showed up to our apartment with no notice, claiming they needed to look at the kitchen for "advertising purposes", which would be fine if Rob and one of the maintenance guys hadn't done this exact same thing a week earlier. My husband, who had worked all night, and baby were asleep so I asked them to come back about an hour later. They straight up said they couldn't, it had to be done now. I should've stayed firm with my no, but I wanted to keep things cordial during the move out process. The neighborhood is great and the complex is full of a lot of great people. The maintenance guys are absolutely top notch, but management, specifically Rob, is an absolute joke. But after meeting the owner, I really can't imagine they'd be able to find anyone better. Look, in this area you have to find the best price for you, but document everything Rob says and keep ALL emails, his other business is his priority and you can't trust that.

    Review 3 out of 73

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    Carlmont Heights Apartments

    March 2024

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