What are noise levels like at Canyon Pines Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Canyon Pines Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Canyon Pines Apartments?

The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Canyon Pines Apartments, Brea, CA

Renter Ratings

Noise	N/A
Grounds	1
Safety	2
Office Staff	5
Maintenance	5
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (51 Reviews)

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Resident • 1996 - 2020

01/13/2021

Read the fine print. I lived at this apartment complex for over 25 years, and as a result I have become more familiar with it than most people ever will. Its an older complex, and in a seismically active place like California, the buildings are not… See More

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tadashidavis • Resident • 2003 - 2017

08/30/2017

I have been living here at Canyon Pines for over 10 years. I have been through three apt. managers and have live in 3 of the apartments here. Overall the complex is small and for the most part neighbors are friendly. Unfriendly neighbors here stand out… See More

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Canyon Pines Apartments Manager

09/05/2017

Thank you for so much for your 10+ years residency here at Canyon Pines Apartments! We appreciate you sharing your thoughts with us and for providing your detailed feedback. Please be assured that our main priority is always providing our residents with a home that is at the highest standard possible. We have taken note of your concerns and are working diligently to provide prompt solutions. We're happy to know that you are pleased with our staff and the property overall. If there is ever anything we can do for you during your stay with us, please feel free to reach out to us in the leasing office. Sincerely, Canyon Pines Apartments

Sylvia Tejeda • Resident • 2017

07/20/2017

I have recently moved into Canyon Pines Apts. I moved from a large beautiful house to an apartment here. I am very pleased with the manager Diana because she has made this move very easy considering my downsize from a house. The staff and Diana have… See More

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Canyon Pines Apartments Manager

07/25/2017

Hi Sylvia - Thank you so much for taking the time to share your kind words about Diana! We're happy to know that you are pleased with our staff and that we are meeting your needs here at Canyon Pines . If there is ever anything we can do for you during your residency with us, please just let us know. Sincerely, Canyon Pines Apartments

JDD99 • Resident • 2016 - 2017

05/05/2017

After we moved out, we caught them in a lie that cost my family several thousand dollars. I moved for a new job and they suggested I do NOT pay to break my lease because they said they'll rent it out fast since they have plenty… See More

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Canyon Pines Apartments Manager

05/05/2017

We are sorry to hear that you've had a negative experience with any of our staff and please know that we do take your concerns very seriously. We apologize if you feel that we were not truthful and that we have been unfair to you. Our only intention was to help provide you with a solution to ending your lease early. According to our records, we did receive two applications for your apartment, and unfortunately, we cannot guarantee an applicant being approved. If you would allow us to clarify this matter and/or if you would like to discuss this further, please contact our Regional Manager at [email protected] He is aware of your frustrations, and is anticipating hearing from you. Sincerely, Canyon Pines Apartments

Resident • 2016

08/30/2016

This place has a nice layout. Plenty of trees and shad. The property is kept up nicely too. BUT the management is horrible. Couple months living at this apartment and our upstairs neighbor flooded her toilet and let it running for hours. Management called me while… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your feedback about the Canyon Pines Apartments. We apologize for any miscommunication you may have faced with our management. If you feel like there is anything that has not been resolved, Please contact the regional office at [email protected] Sincerely, Canyon Pines Apartments

MyNameIsJonas • Resident • 2010 - 2016

03/29/2016

There are fewer PROS than CONS living here. This place COULD BE great. It's got very nice landscaping. But that's now what anyone really looks for in a dwelling is it? For the most part, the place is kept clean. Yes, you will find children's toys… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear MyNameIsJonas, Thank you for providing us with your feedback and your few year stay at Canyon Pines Apartments. We are glad that you were happy with our maintenance team. We apologize for any inconveniences that you may have experienced. To help us better our services, please email our regional manager's office at [email protected] Sincerely, Canyon Pines Apartments

TTodor • Resident • 2014 - 2015

03/07/2016

By far this is the worst apartment complex we have lived in. They showed us a nice clean sample apartment and the told us that it will be the same . Boy , were we surprised to see our worn down version .Management is horrible ,… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear TTodor, Thank you for leaving us your feedback about the Canyon Pines Apartments. We apologize for any inconveniences you may have experienced during your time at our community. Since it is always our goal to have a well-managed property, we will look into making sure that management is more accessible in the future. If you wish to further discuss any issues, please contact us at our leasing office during office hours. Sincerely, Canyon Pines Apartments

Resident • 2011 - 2014

10/29/2014

I've lived here for 3 years and have been extremely satisfied. The staff, starting from the property manager is very friendly and helpful. The property manager always tries to help to the best of her ability. The maintenance is absolutely wonderful! If you bring anything to… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your wonderful feedback and 3+ year stay at the Canyon Pines Apartments. We are happy to read that you have been satisfied with our property. Don't forget that we offer referral bonuses to residents who recommend us to friends and family. Sincerely, Canyon Pines Apartments

Resident • 2013

07/26/2013

DO NOT MOVE HERE. The place is horrible. I ended my lease after the first year and I wish I could have done it faster. First off the management is the worst that you will ever meet. The girl is never in the office, I often… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for taking the time to leave us your feedback about the Canyon Pines Apartments. We apologize for any inconveniences you may have experienced with our management. For the future, we will look into making sure that management is more accessible for our residents. If there is anything else we can do to improve, feel free to give a call to our leasing office during office hours. Sincerely, Canyon Pines Apartments

Resident • 2012 - 2013

07/23/2013

The neighbors all complain about everything. If you have the slightest pin drop they will call a noise complaint. Front management is very unhelpful and they listen to any and every complaint they get. They are very quick to try to serve you eviction notices if… See More

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Resident • 2011 - 2013

05/22/2013

Canyon pines is a very nice home to have. I really enjoy my apartment and where I live. I have and will continue to refer my family or friends to move here because its very nice and quiet.

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anonymous • vrp • 2011 - 2013

05/16/2013

CANYON PINES IS A GREAT PLACE TO LIVE!!!! :)DIANIA IS A FABULOUS MANAGER AND HER SPARKLING YET PROFESSIONAL PERSONALITY MAKES CANYON PINES A TRUE COMMUNITY!! SHE IS ALWAYS THERE TO LISTEN, AND OFFER HELP WHENEVER SHE IS NEEDED. SHE CAN MULTI TASK LIKE I HAVE NEVER… See More

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Resident • 2013

04/28/2013

Canyon pines is a great apartment to live in if you like drugs. The whole time I lived at Canyon pines there was always the activity of meth users, vandalism, constant noise at night from the parking lot-cars getting broken into. If you have a nice… See More

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Jackson0831 • Resident • 2010 - 2013

04/23/2013

I would highly recommend Canyon Pines. My husband and I moved here when we got married almost 3 years ago. We looked at many different places around La Habra and Brea, and this was by far one of the nicest places to rent. We have a… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Jackson0831, Thank you for your wonderful review and for your 3+ year stay at Canyon Pines Apartments. We are happy to hear that you were satisfied with our management, maintenance and landscaping. Our residents are the sole reason why we are here, and we hope to continue to give you nothing but great services in the future. Tell your friends and family about us to receive a referral bonus. Sincerely, Canyon Pines Apartments

Resident • 2011 - 2013

04/21/2013

This place has went downhill fast! Read this first before you consider moving here please!!Here is a few issues that this complex has,Managment or lack of, she is NEVER NEVER in the office even during buisness hours. She LOVES to talk about other tenants and their… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your feedback about the Canyon Pines Apartments. We are happy to hear that you were satisfied with our maintenance and location. Sorry to hear that the laundry company decided to raise their prices, and we will also look into making management more accessible to our residents. If you have any further suggestions on how to better our services, feel free to contact our regional office at [email protected] Sincerely, Canyon Pines Apartments

marlenekeller • Resident • 2000 - 2013

03/22/2013

This by far is the very worst apartment complex I have eve lived in. The managment is the very worst. All they are concerned with is themselves. The manager is never in the office. She is always in her own home taking care of all her… See More

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Resident • 2012 - 2013

03/22/2013

Me, my fiance and 2 children moved here almost one year ago and our opinion of the overall experience is great. We have both lived in numerous apartment complexes in many different cities and this one beats any of our previous locations. Parking is safe and… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your kind words, and also thank you for your stay at Canyon Pines Apartments. Keep in mind that we offer referral bonuses to residents to recommend us to friends and family. Sincerely, Canyon Pines Apartments

Prospective Resident • Visited 2010

03/07/2013

I have lived here for 3 years. I am extremly satisfied with the manager and the maintenance guys. I have had several positive experiences in all three years that ive lived here. The grounds and landscaping are always nicely kept up. Also every morning I see… See More

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Resident • 2009 - 2012

03/06/2013

I lived here with my family for 3 years. Pd. $1620, then $1655, then $1685(gas, water, trash pd), price goes up every yr.Had issues with mold in bathrooms and around window,black widows,office always closed during operation hrs,leaking windows when it rained,screen door never worked and was… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your feedback. We're sorry to hear of your recent frustrations at Canyon Pines Apartments. We recognize how rent increases can be difficult to absorb. Decisions about changes in rent in our apartment communities are made taking into consideration a variety of local market factors. In addition, we are constantly seeking ways to improve the experience we offer in line with our market. We are currently looking into making management more accessible for our residents. If there is anything else you suggest, please contact our regional office at [email protected] Sincerely, Canyon Pines Apartments

Resident • 2013

03/06/2013

Please do not live here. I have lived here for two years and it has been horrible. I should have left after the first lease but I was too busy to move when the time came. First, the water in the shower was luke warm at… See More

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Canyon Pines Apartments Manager

01/28/2017

Dear Anonymous, Thank you for your feedback and your 2+ year stay at Canyon Pines Apartments. We have been further looking into ways to better our water services. Sorry to hear that you feel like the noise was an issue. If there is anything else we can do to better the future services for our residents, please contact us at the leasing office during office hours. Sincerely, Canyon Pines Apartments

Resident • 2012

08/30/2012

Don't believe everything you read. We have been residents 10 plus years and the manager we have now is the worse. She is never available, makes false promises, does not follow through with her job duties, etc.... you never see her. We cannot have BBQ grills… See More

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Resident • 2012

08/01/2012

OKAY I HAVE NOW BEEN AT CANYON PINES FOR A LITTLE OVER 2 MONTHS. I WILL BE HONEST I REALLY THOUGHT THINGS WOULD NOT BE AS GREAT AS WHEN I FIRST MOVED IN. I WAS SOOOOOOOOOO WRONG!!!!! GROUNDS ARE KEPT UP PERFECTLY!!!!!!!! THERE IS NO NOISE… See More

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Resident • 2010 - 2012

06/02/2012

the water is constantly being shut off with no warning. my fence has damage both from the tree cutters dropping limbs on it and from rot. When i complained about the need for fence repair the manager told me they would get right on it. Its… See More

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Resident • 0

05/24/2012

The only reason this place has high ratings is because management occassionally gives rent reductions to those who leave a positive and only positive review on this website. Notice the dates on the other reviews. I have lived in this place for 9 months and am… See More

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Resident • 2012

03/02/2012

Washers and dryers are always broken. Bathtub was painted and began chipping two weeks after moving in, gross. Kitchen sink was also painted and is chipping and peeling and is very hard to keep clean due to the paint. The windows leaked with the last rain… See More

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Features & Amenities

Laundry

Laundry Connections in Unit

Laundry On-Site

Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.

Cats Allowed
Deposit: Required
Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Canyon Pines Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB

Review CountD

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (51 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Canyon Pines Apartments Manager

Noise

Maintenance

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Grounds

Office Staff

Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

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Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

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Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

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Grounds

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Canyon Pines Apartments Manager

Noise

Maintenance

Neighborhood

Safety

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Canyon Pines Apartments Manager

Noise

Maintenance

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Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time