First, I think it's ridiculous that the Management Office would actually write the one positive review to themselves. I lived at Camino Ruiz Square apartment for two and a half years. My rent increased by $550. It's been three months since I left. I still HAVE NOT received my security deposit back yet.
I believe that the fault is not with the apartment staff. I always receive a response to any request in a timely manner. The real issue is with Essex Property Trust. Their core values state, " Integrity, Fairness, Accountability, and an Unwavering urgency. ABSOLUTLY NOT!!! I never received anything other than their urgency to increase their Profits. I will never live at ANY Essex managed property EVER AGAIN!