Review History for anonymous

Revere


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anonymous

Resident 2018

12/29/2018

Stay away! Stay away! Poor management. Poor customer service! There is dog crap in the hallways!! Thin walls! Corporate clients BEWARE! Do not put humans up in this place. Save your corporate dollars for dwellings with competent management. Management at the Revere doesn't care that they have human tenants in corporate units. They disregard individuals and can barely be bothered to show you where the trash locations are. It's really too bad the attitude of a few ladies should prevent Revere from converting corporate tenants into long term leasing residents in units of their own. Some people do stay longer term based upon convenience while starting a new job, most regret it. Today is moving day! However, unlike 'real tenants' we are not allowed to reserve an elevator convenient to the unit. I was grilled as to the contents of my move?!?!? Has anyone ever had a leasing agent ask you about your personal items and furnishings? Was it necessary for me to inform this STRANGER of the exact number of shampoo bottles I own? Quantity of feminine hygiene products? Describe the gifts I received for Christmas? Discuss the contents of any deliveries I had received while staying in the unit?? I felt this was crossing a line. I caution anyone considering moving to this complex that Revere management may feel entitled to review the personal contents that you propose to move in. I can only assume that if they feel this is an appropriate discussion on the way out then they would naturally have this same discussion as you move in!
    Manager

    2/28/2019

    Revere
    Thank you for taking the time to share your feedback with us, Shannon. Our team strives to serve all of our community members with respect and consideration, so we are particularly disappointed that your interactions with our staff have not lived up to our high resident care standards. We'd love the opportunity to show you the five-star customer service you deserve. To best address your concerns, we encourage you to reach out to your housing provider to reserve the elevator and service request in advance. If you have any other questions, please contact our team directly. We look forward to working with you to improve your stay. Thank you, Wienda Buccigross - Community Director, Revere

    Review 2 out of 38

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