Park Sierra Apartments
Resident · 2018 - 2019
I am a military person (active) residing at this horrible place they call an apartment complex. I would never recommend this place to ANYONE, let alone anyone in the military. We've had maintenance issues that don't seem to get resolved until days or weeks later. The staff is unprofessional and not forthcoming. I'm thankful that we have documentation and audio recordings. I've been forced to involve our military JAG office because of their actions. Our garage motor went out, we could still park inside because the door was open however, we couldn't close it. We contacted (in person) the maintenance office and they didn't act upon it until three days later. The garage door had a key lock, also that was supposed to have been replaced and still isn't to this very date (23 days later). The manager stated that they tried calling and no one could leave a message on our phones-an absolute lie! My fiancée has one voicemail on his phone-I've been able to leave messages everyday. Someone called and left a voicemail on my phone last week, after only calling once. In addition, they hesitated in contacting the neighbors about keeping dogs in the garage, that were not authorized. The situation resulted in debris and stains in our garage. They are so unprofessional in their actions, there is no customer service, and living in the field or deployment is better than living here. I'm so thankful to be mobilizing-I won't have to deal with these people again!