What is the pet policy at Timber Creek Apartments?

Dogs Allowed Weight Limit: 25lbs Comments: 1 pet per household. Restrictions apply. Cats Allowed Comments: 1 pet per household. Restrictions apply.

Ratings & Prices for Timber Creek Apartments, Chico, CA

Renter Ratings

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Ratings & Reviews (62 Reviews)

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Resident • 2017 - 2018

05/22/2018

I am truly disgusted by this place. MOLD AND COCKROACHES were a reaccuring issue. I brought this to attention of the management and they either couldn't fix the problem, or didn't want to because neither problems were truly solved. Think twice before renting from this place… See More

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blazer382 • Resident • 2016 - 2017

06/14/2017

TERRIBLE TERRIBLE TERRIBLE!!! I lived at Timber Creek AKA "The Zoo" for over a year and it was a complete nightmare. I was moved in with an ex-convict and a 40 year old man with schizophrenia and a chihuahua. The dog barked every night at 2am… See More

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Verified Resident 303021 • vrp • 2016 - 2017

01/21/2017

Pretty great place to live considering all the college students about. It gets a bit loud but thats bound to happen. The staff are friendly snd helpful which is nice. Close walk to the CSU and downtown, which is optimal.

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Verified Resident 289512 • vrp • 2016

12/07/2016

Im on the street side so its rather quiet and pleasant and usually clean. The upstairs neighbors are noisy at times but i doubt you can do anything but other than that i really enjoy my time here at timber creek apartments and would recomend it… See More

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Verified Resident 278133 • vrp • 2016

10/19/2016

It's a nice neighborhood suited for college student. The pool is perfect during hot summer days. I don't really have anything moh re to say. Make don't force me to say anything more it's annoying when. You should be happy that.......... zzzzjjdn shahs sjdbe j See More

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Timber Creek Apartments Manager

10/19/2016

Thank you for taking the time to review Timber Creek Apartments. We are happy to hear that you are enjoying the neighborhood and the pool/spa area. Let us know if there is anything we can do for you!

Verified Resident 272233 • vrp • 2016

09/19/2016

I am so far enjoying my time at my apartment. My roommates and I get along very well and we like the service timber creek provides. They help whenever we need them and they are always one phone call away. They take care of al the… See More

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Timber Creek Apartments Manager

09/22/2016

Thank you for your review of Timber Creek Apartments! We are happy to hear how helpful the office staff is and that you are enjoying your apartment and roommates. Let us know if ever you need anything!

Verified Resident 271155 • vrp • 2016

09/14/2016

The staff is really friendly, they were more than willing to help me and answer any questions I had. The overall environment of the apartments is also very friendly, within an hour of moving in my neighbors had already introduced themselves and invited me over.

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Timber Creek Apartments Manager

09/14/2016

Thank you for the feedback about our community, Timber Creek Apartments! We are happy to hear that the staff and your neighbors are so friendly. Please let us know if there is anything we can do during your residency with us!

Verified Resident 265170 • vrp • 2016

08/25/2016

I like the apartments but I hate the management. They are absolutely terrible at their job. It took longer than I was told before to move in. Marshall messed up the lease and we had to redo it. Then he told us we needed 1 consigner… See More

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Timber Creek Apartments Manager

08/25/2016

Thank you for your feedback. We apologize for that your move in process did not go smoothly. The leasing staff is still in training and learning the ropes of the positions just like any new employee could have a few speed bumps along the way. We hope to better serve you throughout your tenancy for the year and change your opinion!

Verified Resident 265059 • vrp • 2016

08/25/2016

The on site managers are not empowered to manage. They only sell leases. If you have a problem you are on your own. Extra fees pop up on your account often. Residents are treated like cash cows. The lease heavily constrains you into a financially punishing… See More

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Timber Creek Apartments Manager

08/25/2016

Hi Will, I do understand you are upset about the NSF and late fees that we are unable to refund as well as the tow fee for not having your parking permit properly displayed. We cannot simply refund some people and not others as that would violate Fair Housing laws. Unfortunately to do so, would be improper management. We do value you as a resident and here to hear your concerns, but also need to enforce the rules and guidelines of the community. You can always stop by our office six days a week to talk to us about any problems you may have.

Verified Resident 262517 • vrp • 2016

08/17/2016

I only moved in a week ago, but so far it has been pretty good, for the most part. Our carbon monoxide batteries went out and they said they would send someone that day to fix it but no one showed. We had to cal the… See More

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Timber Creek Apartments Manager

08/25/2016

Thank you for your feedback about our community. We apologize for the delay in the completion of your work order. Our emergency number is 1-866-441-4045 for after hours since someone if always on call. Our policy is that maintenance will get to any of your maintenance concerns within 24 hours of when submitted.

Verified Resident 257452 • vrp • 2016

07/29/2016

The move-in experience was miserable. The whole process was terrible because the leasing staff were not reliable. They would never get back to us when they said they would and constantly did things such as send emails to the wrong person. However, now that we are… See More

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Timber Creek Apartments Manager

08/10/2016

Thank you for your feedback. We are sorry to hear that your move in experience was not pleasant. We are processing so many applications this year later in the summer that processing takes a bit longer than usual and we apologize for that. We are happy to hear that you are enjoying it since you have moved in. Let us know if you need anything.

Verified Resident 256933 • vrp • 2016

07/28/2016

is a good place to live , is near to the college , is near to downtown , the apartments are good , good place to live , a lot of fun , near to restaurants , the community common ?reas are really good to go… See More

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Timber Creek Apartments Manager

08/10/2016

Thank you for the review of Timber Creek Apartments! We are happy to hear that you love the apartment and our amenities. Please let us know if you need anything during your stay with us.

Verified Resident 241941 • vrp • 2016

06/01/2016

So far I have been living here for two weeks and I love it. When I moved in the leasing office was very kind and helped us getting to our apartment. When we moved in we have minor issues but were easily fixed my maintenance. Everyone… See More

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Timber Creek Apartments Manager

06/01/2016

Thank you for the review of Timber Creek Apartments! We are so glad to hear you are enjoying your stay with us so far! Let us know if we can do anything for you throughout your residency with us!

Verified Resident 222484 • vrp • 2015 - 2016

03/08/2016

Community is very sociable although management is disorganized. Good services available like the pool, quality maintenance, occasional free breakfast or restaurant meal, rec room, computer room, etc. Not super strict, but not the crazy party scene it once was.

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Timber Creek Apartments Manager

03/18/2016

Thank you for your review. We are glad to hear you are enjoying our fun and free resident activities/amenities. Let us know if you ever need anything!

Resident • 2015

03/03/2016

This place is awful. I genuinely don't understand how the Chico community can allow this place to continue to run as is. Don't get me wrong, the staff are very kind, but this place is an absolute mess. You can't be within three blocks of the… See More

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Timber Creek Apartments Manager

03/18/2016

Thank you for your review. All reported workorders are completed within 3 day unless a part or appliance needs to be ordered. Our maintenance staff is dedicated to completing workorders promptly. Our security staff is onsite and can be reached by phone to address any noise concerns. I'm sorry to hear you did not enjoy your experience at Timber Creek.

John Small • Resident • 2015

12/02/2015

Do NOT ever, ever, ever live at Timber Creek Apartments! They are so ridiculous in their policies in collecting rent. I have never been late to pay rent or had a check bounce...but someone in my apartment has been late and/or bounced a check. Now, every… See More

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Verified Resident 188661 • vrp • 2015

10/06/2015

Very positive experience. Staff are friendly and offer residents complimentary breakfast and coffee. Everyone is very nice. Maintenance responds very quickly to help serve your needs. Activity center is near laundry room for convenience. Overall great place to live.

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Timber Creek Apartments Manager

10/06/2015

Thank you for your review! We are happy you are having a positive experience at Timber Creek! We hope you keep us in mind for housing in 2016. Please let the office know if you need anything!

Verified Resident 182227 • vrp • 2015

09/09/2015

Loud at night, Staff in the Leasing Office are always very helpful, mail has never been a problem, security act like they are empowered. They even hassled me at the mailbox because there was mail that wasn't mine in my box as if I am delivering… See More

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Timber Creek Apartments Manager

09/09/2015

Thanks for the review! I'm sorry to hear you are unhappy with our patrol company. Please stop by the office to discuss your concerns with management. We are happy to have you at Timber Creek!

Verified Resident 178810 • vrp • 2015

08/28/2015

Decent apartment if you don't mind being hot in the summer; the air conditioning does not make it all the way back to the bedrooms. Decent distance to campus, although it's a bit far if you were to walk. People in other apartments WILL be loud… See More

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Timber Creek Apartments Manager

08/28/2015

Thank you for your review. I'm sorry your back bedrooms are warm. Some ways to help keep your apartment cool is to use energy efficient black out curtains, using your ceiling fans, and adding an extra fan in the hall to help push the cool air to the back bedrooms. Anytime you are having an issue with excessive noise, please contact our patrol company. They will address your concerns while your neighbors are being loud and will alert our office so we can follow up with the reported noise.

Verified Resident 177571 • vrp • 2015

08/24/2015

Everyone is super friendly, whether it is staff or residents. Not only that, but the apartments are clean and at an affordable price for students attending the University. I love that everything is so close to the apartment complex,as well!

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Timber Creek Apartments Manager

08/25/2015

Thank you for your review! We are happy to hear you're enjoying living at Timber Creek. Please let the leasing office know if you need anything.

Resident • 2015

08/22/2015

Let me just make one thing clear about moving in to Timber Creek- do not expect to be greeted with a warm welcome. After 6 hours on my first night of moving in as a college freshman, my car was towed because I forgot to have… See More

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Timber Creek Apartments Manager

08/23/2015

Thank you for your review. I'm sorry to hear your car was towed due to forgetting to display your parking permit. The email you received was not just sent to you and I apologize you were offended by it. It was a bulk email sent to all residents and was meant to bring extra awareness of the parking guidelines. It has never been our intent to tow vehicles belonging to our residents. However, the parking permit policy ensures that the parking is available to our residents and not being utilized by non-residents. It would not be possible for us to do this without the parking permits being displayed. We are happy to have you as a new resident and hope you will take advantage of all that we have to offer.

Verified Resident 176457 • vrp • 2015

08/19/2015

A good place to stay near Californai State University, Chico. Enough space in the apartment to stay with four roommates. Best Place to Party. Services over here are good. Helpful and friendly staff. The surrounding is very clean and tidy..

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Timber Creek Apartments Manager

08/20/2015

Thank you for your review! We hope you enjoy living at Timber Creek! Please let the leasing office know if you need anything.

Verified Resident 176190 • vrp • 2015

08/19/2015

These apartments are nice, its a nice neighborhood as well. I have yet to go see the activity room but by the looks of it, it looks like a cool hangout spot. I enjoy having access to the pool. Especially in this heat. I also feel… See More

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Timber Creek Apartments Manager

08/20/2015

Thank you for your review! We hope you enjoy living at Timber Creek! Please let the leasing office know if you need anything.

Verified Resident 174128 • vrp • 2015

08/12/2015

These apartments are very convenient for students, it is like living in the dorms but having your own space. It seems like a fun place to live and great for meeting people. These apartments offer a lot to the students, such as the computer room.

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Timber Creek Apartments Manager

08/12/2015

Thank you for your review! We are happy to have you at Timber Creek. See you at the Friday breakfast's:) Please let us know if you need anything.

Verified Resident 171515 • vrp • 2015

08/03/2015

The area is very nice. The actual apartment looks bigger in person (kitchen, living room, bathrooms). When we moved in the entry way floors near the front door and patio door were damaged, but were later fixed. The weather stripping on the front door was damaged… See More

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Timber Creek Apartments Manager

08/03/2015

Thank you for your review. I'm so sorry to hear your flooring needed to be fixed. Please let us know if your weather stripping is still in need of repair and if there is anything else maintenance can address for you.

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Timber Creek Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#727272; } .epiq-report-c { fill:#a6a6a6; } .epiq-report-d { fill:#d9d9d9; } N/A

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Ratings & Reviews (62 Reviews)

Noise

Maintenance

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Grounds

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Timber Creek Apartments Manager

Noise

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Timber Creek Apartments Manager

Noise

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Timber Creek Apartments Manager

Noise

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Office Staff

Timber Creek Apartments Manager

Noise

Maintenance

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Timber Creek Apartments Manager

Noise

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Office Staff

Timber Creek Apartments Manager

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time