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Reserve at Chino Hills

4200 Village Dr, Chino Hills, CA 91709
4200 Village Dr, Chino Hills, CA 91709

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Reserve at Chino Hills

4200 Village Dr

Chino Hills, CA 91709

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (45 Reviews)

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Payne.tim • Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2021
Our car has gotten broken into once and they stole a piece of it not 2 months after. Management literally told us "people are bad, there's only so much we can do about that." The "so much they can do" is nothing. There are no security… See More
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Resident 2020
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06/02/2020
I moved in here late April, out neighbors are extremely noisy they slam doors in the middle of the night they have parties outside late night. The walls are so thin you can hear where the people behind you talk about, you can hear when they're… See More
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Former Resident 2018 - 2019
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10/08/2019
Would not recommend Reserve at Chino Hills to anyone. They will charge you for the normal wear and tear of the apartment when you move out, no matter how clean it is. SO BE AWARE EVERYBODY!! I lived here for one year and did a completely… See More
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sheriek • Resident 2018 - 2019
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08/03/2019
DO NOT MOVE HERE! I've lived here for a year now and I just can't wait to leave. I'm going to be brutally honest with my experience here. 1. THERE IS ABSOLUTELY NO PARKING. The parking spaces realistically can only fit little smart cars. If you… See More
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Former Resident 2019
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02/07/2019
Bathroom door and closet doors would never close. Victoria also insisted tenants to make rent in money order, Victoria lied to me sitting across from me that the online auto pay system does not work for tenants any longer, this was back in Sept 2018, many… See More
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Resident 2015 - 2018
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10/18/2018
I'm thinking about susing the mamangment company. What they do here when they want you out is say they are not renewing your lease due to them upgrading your apartment or they will offer you another apartment which you need to fill out another application, pay… See More
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Resident 2018
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10/13/2018
Very disappointing staff never follow through what they say. Bug ?? problem and front office don't care. Can't even walk around in apartment with out shoes bugs all over scared to come home. All the neighbors are leaving due to large water ?? bugs we are… See More
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Resident 2017
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07/11/2017
Personally I'm not recommend this apartment; because.. 01) I never make the payment late. On time paid every month. Before I moving out, my new apartment called and checked my status with village crossing, and they mentioned to them I have three time late my monthly… See More
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Reserve at Chino Hills Manager

07/12/2017

Dear Resident, Thank you for taking the time to provide feedback about us and the community. We are sorry to hear that you have had some negative experiences with us. We strive to have a clean and appealing community and achieve this by reminding residents of the appearance their patio makes. We are a large community that continues to grow and this can create restrictions on the parking availability which we monitor and control to the best of our abilities. In regards to you other concerns I would be happy to discuss them either in person or you can reach me by phone (909) 597-4831. Sincerely, Denise Alexander Community Manager

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/09/2016
Office staff always nice. Maintenance two big lazy men. Always see them riding on cart. They tear up the grass because they don't want to walk. It creates a muddy path in rainy times. Asked for replacement lights in carport over a month ago. Now it's… See More
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Reserve at Chino Hills Manager

11/18/2016

Thank you for taking the time to share your concerns and good experiences you have had while living at Village Crossing. We strive to make improvements where ever we can and would love the opportunity to speak with you directly regarding some of the concerns you shared so that we may correct them. I can be reached by telephone at 909-597-4831. Thank you. Denise Alexander ' Community Manager Village Crossing at Chino Hills

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2016
Pro: I am moving out! Con#1 The pictures of this place are deceiving. Walk the grounds thoroughly on your own, before renting here. Do not go to leasing office first; Instead, just park in a visitor's parking spot, and get out and see for yourself. You… See More
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benlustenberg • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
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Grounds
Office Staff
10/26/2015
It has become a really poorly managed property. It used to be good. But now they have changed management. The people in the management is not friendly at all, we can't even print a few pages from their office when we pay $1500 for rent each… See More
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Resident 2011 - 2013
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11/18/2013
Really nice place. Lived here for about 2 years. Never had issues. Pretty safe. If you pay on time, then you will be happy too. I left because my rent increased 100$. Nice studios and good people. They allow all kinds of pets. A lot of… See More
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Resident 2013
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Maintenance
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Safety
Grounds
Office Staff
05/13/2013
This place is AWFUL. The leasing office staff does not assist you with anything. They screwed up pipe repair which cost me hundreds of dollars with Chino Hills Water Department. The office did nothing even though there are records of maintenance coming in to "repair" my… See More
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Resident 2002 - 2013
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Maintenance
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Office Staff
04/17/2013
Property and management have been going down hill for quite some time. Lived here for years when it was formerly Woodview, and also now known as Village Crossing. I would not recommend at all. For the little bit you might save, it's not worth being here… See More
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Resident 2012 - 2013
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2013
The GOOD: Safe community, near residential area. Same day maintenance services. Balcony. Ample parking space. Washer/Dryer connections in every unit and the more expensive (renovated) units comes with a stackable washer/dryer. Free pest control every thursday upon request. The BAD: One of the workers in the… See More
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Resident 2012
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Office Staff
05/11/2012
My apartment is a beautifully upgraded one bedroom that I look forward to coming home to everyday. My neighbors are the amazingly nice kind that I couldn't be happier with. Then there's parking-- the only bad thing about this place. They need to take a few… See More
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Resident 2011
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Office Staff
10/22/2011
Management and staff were replaced a few years ago and now they are a super nice group of people, very caring and professional. Most people don't take the time to compliment a place, but the angry, troubled folks always have time to bad mouth, and I… See More
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Resident 2007
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Office Staff
07/20/2011
Crazy rude staff. Lost our lease (we had to proved ours at time to renew). A staff member ran off with people's money, and everyone was required to provide proof of payment. Random invasive searches of apartments, weird late payment notices on our doors. They hired… See More
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Resident 2007 - 2011
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Maintenance
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Grounds
Office Staff
02/18/2011
I would recommend Village Crossing at Chino Hills. It is a great place to start your new place, and or if have a family. The bedrooms are nice and spacious. Also it is close and covinient to schools. I started going to a college close by… See More
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phyxius07 • Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2010
We lived at this apartment complex for 1 year. They were very nice to me and always fixed whatever maintenance issues we had. We always had an ant problem, though, that they were not able to contain. Overall, we enjoyed our stay there, but just keep… See More
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Resident 2007 - 2008
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2009
Woodview/Village Crossing knowingly rents the apartments to unspecting rentERs/families, even after the property has been CERTIFIED BY MOLD SPECIALIST,to contain deadly, toxic mold IN THE WALLS, AND THROUGHOUT THESE APARTMENTS. Woodview/Village Crossing has been lucky enough to get away with this criminal activity because they have… See More
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Resident 2009
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Office Staff
05/10/2009
these apartments are awful the neighbors are mostly drugies and there are all kinds of rodent and insect infestation. if you are the type of person that likes drug dealers living next to you, sharing your meals with roeaches and dorming with rats then this is… See More
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Prospective Resident Visited 2009
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Maintenance
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Office Staff
02/24/2009
I moved in about 2 months ago and I really like it I moved from Norwalk and the enviroment, people, customer service is great! The apartment is very spacious and everything is new I would recommend this apartments the people at the leasing office are friendly… See More
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Resident 2007 - 2008
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Office Staff
11/04/2008
I cannot stand living here and cannot WAIT for my lease to end! There is no space in the apartments to store things. One cabinet in the kitchen is completely useless because you cannot reach anything in it. We have mice running in and out of… See More
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Resident 2007 - 2008
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Office Staff
09/13/2008
I lived here for one year and I could not stand it anymore! It was like nighttime in my apartment 24/7, even with all of the blinds open and all the lights on. Really depressing. 5 days out of the week (mostly fri, sat and sun)… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Carport

General

  • BBQ and Picnic Area
  • Balcony or Patio
  • Central Heat and Air
  • Clubhouse
  • Courtyard
  • Fitness Center
  • Free Weights
  • Night Patrol
  • Package Receiving Service
  • Playground
  • Pool
  • Pool View
  • Refrigerator
  • Renovated
  • Spa
  • View

Pets

  • Cats Allowed
    Deposit: $500
    Rent: $35
    Pet Limit: 2
  • Dogs Allowed
    Deposit: $500
    Rent: $50
    Pet Limit: 2
    Comments: $1,000 deposit for 2 dogs.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,800 - $2,375

  • SQ. FT.

    501

  • Available
    Avail.

    4 Units

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $2,175 - $2,470

  • SQ. FT.

    643

  • Available
    Avail.

    5 Units

  • Model

    One Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $2,530 - $3,080

  • SQ. FT.

    767

  • Available
    Avail.

    2 Units

  • Model

    Two Bedroom One Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,640 - $2,965

  • SQ. FT.

    917

  • Available
    Avail.

    1 Units

  • Model

    Two Bedroom Two Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

D
Decron Properties Corp.
VIEW 40 COMMUNITIES

Reserve at Chino Hills offers residents a unique blend of peaceful and serene views combined with a luxurious multifamily community. Nestled in the heart of Chino Hills’ finest restaurants and shopping centers, Reserve at Chino Hills accommodates every craving and desire. Our ideal locations allows families to gain access to the thriving Chino Valley Unified School District, as well as provide easy access to the 71 freeway for commuters. Inviting unit layouts offer many luxurious amenities including wood grain finished cabinets, an electric range and oven, walk in closets, washer/dryers and lovely balconies. Our community features three swimming pools and spas, fitness centers, outdoor BBQ and picnic areas, as well as exquisite landscape design and maintenance that surrounds the entire property. Reserve at Chino Hills is where nature combines with an active lifestyle, forming the perfect home for all its residents. *Apartment amenities may very by floor plan

Office Hours

  • Sunday - Saturday: 09:00 AM - 06:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Reserve at Chino Hills?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Reserve at Chino Hills?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Reserve at Chino Hills?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

Who manages Reserve at Chino Hills?
Decron Properties Corp.

What is the pet policy at Reserve at Chino Hills?
Cats Allowed
Deposit: $500
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $500
Rent: $50
Pet Limit: 2
Comments: $1,000 deposit for 2 dogs.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Reserve at Chino Hills Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

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Reserve at Chino Hills is a 501 - 917 sqft apartment in Chino Hills in zip code 91709. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,800 - $3,080. Nearby cities include Chino, Diamond Bar, Pomona, Montclair, and Yorba Linda. 91710, 91708, 91766, 91760, and 91765 are nearby zip codes.

  • Price

  • Sq. Ft.

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  • Model

MOVE-IN SPECIAL

Reserve at Chino Hills

Provided by Property Management

Management Photos (20)

  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 04/19/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 07/27/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 07/27/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 07/27/2019) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Manager photo uploaded on 07/27/2019) Image of Reserve at Chino Hills in Chino Hills, CA

Provided by Other Residents

Resident Photos (10)

  • (Resident photo uploaded on 02/18/2011) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 05/16/2009) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 05/16/2009) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 05/23/2008) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
  • (Resident photo uploaded on 10/13/2018) Image of Reserve at Chino Hills in Chino Hills, CA
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