Villa Serena Senior Apartments
#11,600 #3 #674

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Villa Serena Senior Apartments

11401 Central Ave, Chino, CA 91710
(9 Reviews)
$1,862/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Villa Serena Senior Apartments Reviews

(9)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Darwin_G940

Resident 2017 - 2023

9/15/2023

These apartments are very Suitable 55 and above. The amenities are nice and this is a community safe and clean. Hospitality is wonderful. Activities for seniors are plentiful. Great deal for the money.

    Review Author Icon

    Angies614

    Resident 2021

    12/1/2021

    The staff at the Monaco/Villa Serena properties are very helpful and made the process an easy transition to apartment living. They are very friendly and efficient, and keep in contact with their potential renters. We moved in last week and were impressed with how quiet… See More>
      Review Author Icon

      anonymous

      Resident 2008 - 2011

      10/12/2011

      Wouldn't live anywhere else.

      I really like our manager and don't like to see people saying bad thing about her. It is because of her that I stay at these apartments. If you don't like noise, maybe you should not live in apartments. Noise is just… See More>
        Review Author Icon

        anonymous

        Resident 2011

        10/12/2011

        Love Living Here

        To those out there looking for a nice quiet and always looking for something new to do. I would have to recommend Villa Serena Senior Apartments. I have been living here for 5 years and absolutely love it. I have seen people come and go… See More>
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          nhuff

          Resident 2008 - 2011

          10/12/2011

          Can't please everyone

          I have been hear for 4 years,please give us a chance, resident tend to only tell the bad things we do.Residents would just follow the rules around here! they only seam to see what others do, not the bad with in them self.Parking: is bad… See More>
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            anonymous

            Resident 2011

            10/13/2011

            Can't wait to move

            If you are thinking about moving here, you need to take a good look around the place, in the day and after dark, without the manager guiding you around. My husband and I are senior citizens who moved in almost a year ago and… See More>
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              anonymous

              Resident 2011

              10/11/2011

              great location

              Hi my name is GLoria and I moved here from the mid-west two years ago, I can't say how it is such a relief to live in a good neighborhood in a nice retirement community where my apartment is close to the laundryroom and a… See More>
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                mirandasixxx

                Resident 2011

                10/8/2011

                Friendly community

                My name is Clara and I have resided at Villa Serena for many years. The manager is very nice. My neighbors I have no problems with at all which is a blessing compared to the previous community I moved from years ago. When every I… See More>
                  Review Author Icon

                  anonymous

                  Resident 2010 - 2011

                  5/24/2011

                  There are much better places

                  The apartments lack insulation, even when closed, windows and doors let in the air along with bugs The wiring is old and sometimes shorts out, and the walls and floors let odors from other apartments through. Anything except emergency repairs don't get done… See More>

                    Features & Amenities

                    Laundry
                    • Laundry On-Site
                    Pets
                    • Dogs Allowed
                      Deposit: Required. Rent: Required
                      Less Info
                      More Info
                    • Cats Allowed
                      Deposit: Required. Rent: Required
                      Less Info
                      More Info
                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                    This community is managed by

                    Triumph Properties Group (Triumph Management Company)

                    D
                    D
                    Communities
                    10

                    Questions & Answers (1)

                    Anonymous
                    Asked on: 07/14/2022
                    Q: What does the laundry facility look like?

                    Frequently Asked

                    Based on 9 number of votes by renters, Villa Serena Senior Apartments is currently rated 3.2 out of 5 stars.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                    Villa Serena Senior Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                    Triumph Properties Group (Triumph Management Company)
                    Dogs Allowed
                    Deposit: Required
                    Rent: Required
                    Cats Allowed
                    Deposit: Required
                    Rent: Required
                    1 Bed, 1 Bath

                    Check Availability

                    Villa Serena Senior Apartments

                    May 2024

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                    Baths

                    0

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                    Villa Serena Senior Apartments is an apartment in Chino in zip code 91710. This community has a 1 Bed, 1 Bath, and is for rent for $1,862. Nearby cities include Montclair, Chino Hills, Ontario, Pomona, and Upland.

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