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The Arlo

6011 Shadow Lane, Citrus Heights, CA 95621
(67 Reviews)
$1,600 - $2,761/mo

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Call and ask about our amazing floorplans!

The Arlo Reviews

(67)

3.2 rating

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67 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2024

5/2/2024

Great maintenance

Albert was quick, efficient and friendly. He took his time to address my concerns and work towards a solution. Moving is stressful so being able to talk through what needed to be done was a big relief! Thank you Albert!

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    anthony.kl@icloud.com

    Resident 2021 - 2023

    7/22/2023

    Never live next to a community pool.

    My mother had to move with me here due to my work and I take care of her health due to Parkinson's. This is our third year here.. they’ve THEYVRE RAISED THE RENT ON US TWICE which is now at (from 21-2400$$... That's insane. take two months just to bid a broken drawer in the kitchen only to have it break again a week later. Security? WHAT security? the last time I saw any form of security was an unmanned security vehicle PARKED in resident parking. Whatever the draw to living next to a pool would be for you, DON'T. DON'T DO IT. gross teenagers in the hot tub past 3 am bumpin' uglies, a slew of Russians adopt the pool after ten pm as their personal Russian spa. Can’t forget about the unknowns who make a whole lot of noise during the closing hours of the pool. (yes. There've been some ------ --- parties that lasted that long ) yes when you pass by them (and can’t see them but they see you) and it gets quiet as crickets, it’s the most uncomfortable feeling ever. My poor mother pushing 70 hasn’t even gone out to take a walk cuz… See More>
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      loreiwebb

      Resident 2016 - 2019

      9/10/2019

      We are starting our fourth year here! I would highly recommend living here!! Everyone in in the office is so kind and helpful! Our maintenance people come quickly and are very friendly! The Apartment Complex is doing many activities to bring together all of us as a community!!! Steve and I enjoy living here!!!

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        anonymous

        Resident 2016 - 2019

        5/20/2019

        My experience at Autumn Ridge is great! The office girls are excellent!They are ALL wonderful, caring, and professional. My husband and I are NEVER GOING TO LEAVE!:)Maintenance is great and comes in a timely manner! I love the grounds as well!

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          Alina_B

          Resident 2018

          5/13/2018

          I have been living here for two years and I would like to live here more. I am very dissatisfied by the price increasing.There's no loyalty for current residents. The price for the new resident is lower than for current. Moreover we are obligated to pay 30 doll for the unsolicited valet service for every month .This service is not provided on daily basis. On the weekends there is a lot of garbage near all apartments which will cause in summer an horrible smell and appearance of cockroaches everywhere. The community isn't safe. A lot of homeless people come everyday in the pool and wash their staff. The pool appliances are not renovated for several years.We don't want to pay the increased price by 120 dollars for month, we would like to pay less because there is no change in apartment improvements. I understand that this is not the office staff fault, the girls are very receptive on each demand. I only want to have a fixed price for each year. My husband's salary is not increasing so fast. And we do not have the possibility to buy our own home yet. 1600 doll is too much for the 2… See More>
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            MACLOPEZ916

            Resident 2015 - 2017

            10/3/2017

            The best member of the helpful office staff has been Brooke she gets whatever the task may be or question and or concern addressed and taken care of in a timely manner even on days when she has a ton of things to complete she has always found the time to help me in any of my dilemmas she is the reason I have stayed here as long as I have and she will be missed now that I am moving into a house THANK YOU BROOKE!

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              anonymous

              Resident 2017

              8/17/2017

              I moved in 3 months ago and am very happy with my choice - this place is clean, quiet and well managed. I habe enjoyed the pool in this crazy weather and am looking forward to the new gym they are building. The manager, staff and on site crew are super helpful - pay your rent on time and you will have no problems. I highly recommend this place and actually have a friend moving into a 2 bedroom next month. The remodeled apartments are awesome. Thanks

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                anonymous

                Resident 2015 - 2017

                1/23/2017

                I really like living here. My apartment is quiet, my neighbors are nice and people keep to themselves. There is always parking available and they keep the property clean. I had an issue with my washing machine a while back and they sent someone the same day to fix it. There is something to be said about management and the people who work here when they are so helpful. I've lived in some really nice (over priced) apartments and so far, I'm really impressed with my experience here. I would recommend living here to my friends and family, so that says a lot.

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                  anonymous

                  Resident 2014 - 2016

                  7/9/2016

                  Plain and simple DO NOT MOVE HERE AND DO NOT WASTE YOUR TIME DOING A TOUR. This place is a complete rip off. The only thing good here recently is the maintenance they are amazing and very kind people. Parking is horrible, there's always someone parking in my spot or people blocking me in or out by parking in the fire lane so you have to blow your horn and wait 20 minutes. The worst part about the parking is my visitors literally have you walk a mile or more to get to my house from an open visiting space. Late at night people speed through the complex drunk trying to find a spot. Most of the close visiting spots have broken down cars that have been there for months. It's reported to the management but nothingis ever done. Everyone in here has like 2-3 cars so parking is the worst. Management and staff is absolutely terrifying that they have control of so many people's living situations. -------------- whatever her name is was THE worst extremely rude everything you asked of her was so hard for her to do. She had a terrible attitude and mouth towards tenants and would… See More>
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                    anonymous

                    Resident 2014 - 2015

                    1/28/2016

                    We lived at Autumn Ridge for almost two years. It Never really felt like home... Please refer to the * reviews that are not recamended* They can be found by clicking on the link at the bottom of the page..this will help get an accurate idea of Autum Ridge. Also please visit the office early because office personell do not stay until 6 pm. They leave 10 to 15 minutes early. The move in rate is Low because of the area and the nature of Autumn Ridge...The moe out rate is extremely high ...Inspect everything thoroughly before you move in...ride through at night...**sit in the loby as if you were a tenant or visitor waiting for someone observe how the office personell conduct them self...due your homework..everyone is nice in thebeggining its after you've signed an extensive agreement is when the tru behaviour starts to surface..the ugly truth....everyones experience is different but a negative environment is a hard citation to deal with especially when that's where you LIVE!!!

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                      michele231

                      Resident 2006 - 2015

                      5/28/2015

                      I had lived at this apartment complex for more than 9 years. My husband and I bought a house so we notified them that were moving out. The level a service plummeted. We did request a pre-move out walk through (more than a month before move out day) and they let us know that they would call us to schedule it to fall within 14 days of our move out. We were fine with that. A week before our move out day and they had yet to call us to schedule, I had to go into the office and schedule it myself. Then they didn't even show up at the scheduled time. They showed up a half hour after the scheduled time. That's after I had to call down to the office to see why no one had showed up. Then I requested something in writing/an itemized list of what came up in the walk-through and ----- made me feel so bad for requesting this. Said she never had to do it 5 years and that it was difficult. Well that was surprising to me because the Department of Consumer Affairs says she is REQUIRED to give… See More>
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                        Johngotti89

                        prospectiveVisited 2015

                        2/4/2015

                        This place suck big balls the people in office are rude there's mold on the window seals it always comes back the sink suck and drip the toilet leaks an the pools never works or the hot tubs piss poor apartments trip off a day late rent ---- u clowns

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                          aherbst

                          Resident 2014 - 2015

                          1/13/2015

                          I have been living in the complex for almost 6 months and am incredibly happy and more than satisfied with all of the staff. The office crew is more than accommodating and very friendly and helpful. I am very much impressed with how amazing the maintenance staff has been. I've had several instances where I needed something checked or fixed and put in a work order in the morning and on the same day it was fixed. It is so refreshing to know that while I'm at work, I can trust that my house will be safe and taken care of and that when I come home, everything Will be fixed.

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                            anonymous

                            Resident 2013 - 2014

                            4/21/2014

                            I have been living here for less than a year and I so completely happy with everything. The staff is great they go our of their way to make you truly feel at home. I know you cant pick your neighbors but may I just say that ours are FANTASTIC. It truly feels like a community. The maintenance staff is awesome. Whenever I have a request they answer promptly usually by the next business day. They are so sweet, efficient , and attentive to your requests. Would totally recommend these apts! Last thing, there is so much parking! My last complex it was always a problem for guests but not here. Always open spots!

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                              anonymous

                              Resident 2014

                              3/20/2014

                              I've been in a 2x2 at Autumn Ridge now for almost a year. Honestly, I was quite suprised at some of these reviews. Like most "communal living" situations, there are pros and cons but I've lived in many different complexes over the last 10 years(both locally and bay area) and I must say, this is a great place to live. The parking is great and the grounds always look nice and are well kept. There are trees throughout the property which I really like - you dont feel like you are living in a concrete jungle. The management and staff are wonderful to work with and maintanence team does a stellar job with repairs/fixes. I live near one of the many pools on the property and really enjoy the amenity during warm summer months. I would recommend Autumn Ridge to anyone. I guess the bottom line is - if you pay your rent on time and keep your drama to yourself you shouldn't have a problem.

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                                Tarni

                                Resident 2013 - 2014

                                3/19/2014

                                STAY AWAY FROM THIS PLACE!!!!! Seriously, it is bad. The price isn't good enough to even come here when there are better places IN THE AREA at the same price!!! My girlfriend and I were looking for an apartment right after graduating college. We made a list of places to go to. Autumn Ridge was part of it but when we got here the person that showed us the place was amazing (the only amazing part). How he describe it, he sold us right there. BIG MISTAKE!!!! We saw our place and it looked fine. Once we moved in to a downstairs apartment, that's when we started seeing the issues with this place. -First move our ceiling was leaking water -They do not truly clean the apartment grounds. They hire a team with leaf blowers who blow everything around. Including near apartment Patios and cars. This is so dumb, I washed my car by hand to make it amazing and literally the next day it was covered by pollen due to them using the blowers to clean everything. Also, we can't have anything nice on the patio because if we leave it out it is covered by dirt, pollen, and leaves due… See More>
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                                  jessgee1988

                                  Resident 2013

                                  11/8/2013

                                  I really miss living at these apartments. I lived in an upstairs 2X2 for 15 months in 2011-2012. The floor plan was really ideal for a roommate situation like mine. I loved that each of the bedrooms were on opposite sides of the apartment and there was plenty of living/dining space to share. The appliances and the overall look of the apartment isn't "amazing" but the living conditions are great- I had no problems with bugs or anything breaking down on me. The complex was usually pretty quiet. I never felt like my safety was threatened. The staff in the office were mostly pleasant. The only reason I moved out of Autumn Ridge is because my roommate situation didn't work out and I wasn't able to afford an apartment on my own. I would move back here in a heartbeat if I could!

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                                    anonymous

                                    Resident 2013

                                    9/5/2013

                                    There are good and bad aspects of this place. Start with the bad news: I have lived here for 3 days and even before I moved in I called out the flaws of this place. MANGEMENT: They delayed our move by four days because they couldn't get our renter/ employment verifications through in time. Also they had to paint or something??? Every time I asked why the delay I got different answers. This left me homeless for those days. ALSO, BE CAREFUL WHEN SIGNING YOUR DEPOSIT AND 1st MONTH RENT AGREEMENT! They delayed our move but they DO NOT deduct rent for those 4 days AND they tried to charge us for app fees we ALREADY PAID!!! When I finally dropped off the check for the new amount they tried to say I didn't owe as much but realized they grabbed "the wrong file". I think this is not a problem with office staff but with upper management and the way they run things. PARKING: Someone else's car is STILL parked in my spot after 3 days. I've called the office every day yet no change. Yes you will have to fish for a… See More>
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                                      jais2000

                                      Resident 2011 - 2012

                                      3/21/2013

                                      I have a Nice Time in this Community "

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                                        anonymous

                                        Resident 2013

                                        2/19/2013

                                        These apartments are the worst, most stressful place I have ever lived at. When they show you what the apartments looks like you are taken to the model apartment which has newer appliances and looks nice. I asked to be shown the actual apartment I would be moving into. The appliances are very old, early 80 s with fake wood grain. The washer and dryer were Tabaco yellow color from the 70 s, way different from the model they show you. A serious remodel is very much needed. The parking sucks. My parking spot is very far away from my apartment maybe a 5th mile away. The maintenance staff does do a good job at fixing things and are very nice I will give them that. They rent to druggy low life s here. If you walk the grounds you are confronted by the smell of skunk pot smoke and dog crap. No one picks up after their dogs. All my fellow neighbors are pot heads and at least one a drug dealer doing deals out in the street. I can t open my window to get fresh… See More>
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                                          anonymous

                                          Resident 2011 - 2013

                                          2/19/2013

                                          This seemed as if it were safe, but it is not, there has been numerous vehicle break ins, slice tires, and personal items off of porch including bicycles since we have lived here. They do not replace your things and there are no cameras. It takes numerous calls to get things fixed. We should have picked somewhere else to live, we will be moving when our lease is up. They raise your rent when you sign a new lease.

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                                            meggy91281

                                            Resident 2011 - 2012

                                            9/27/2012

                                            cheap and decent apartments. not the highest quality by far. but very spacious and nice-looking for good prices. the grounds look attractive and are generally well-kept (except for the dog poop, which is really the fault of negligent dog wners)lots of shops around etc... my only issue with the place was the overall sketchiness of it. as in, the consistently broken pedestrian gates that allowed crack-heads to wander in off the street 24/7, the homeless people dumpster diving in the trash in the mornings, and the people wandering around soliciting from door to door in a "gated" community. it made me feel uncomfortable to walk to the gym or even walk around PERIOD after dark, especially with sketchy people hanging out by the pools at night. In addition, the grounds were COMPLETELY covered in dog poo. it literally smelled like poo all spring and summer and i do not exaggerate when i say it was EVERYWHERE- on the sidewalks and every green space possible. you can't even let your kids walk on the grass. and there was just generally too much police activity in the area- police helicopters over head, cops driving all over the premesis in search of criminals,… See More>
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                                              NuckyT

                                              Resident 2009 - 2012

                                              8/21/2012

                                              I've been living at Autumn Ridge Apts. for 4 years. In the last two years, the owner has gotten really cheap about fixing things. Hot tubs and decks broken for over a year, if you report things broken, the staff gets mad at you, and they don't fix it. FPI has had over 20 different employees in the office here since I have been here. It's a real mess because the hire people with no experience and no education in property management so the people are intimidated to start with, so you get a lot of snotty young people. We had a guy playing rap music with a boom box in the work out room and the staff said it was so cool and they let him do it. Two of the staff went up to the work out room because it is in the lease that people can't do what he was doing but the two of them got intimidated by him because he's really buffed, so both of them backed down and let him keep playing the loud music in the work out room and they lied several times about the situation to try to cover what they… See More>
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                                                anonymous

                                                Resident 2009 - 2012

                                                7/12/2012

                                                Staff- I lived at Autumn ridge for 3 years. In that time, the office staff changed quite frequently, but there was no real problem with that. The office staff are very courteous and attempted to be very helpful (especially Jet). What is most frustrating about the office staff is they seem scared to take initiative. Everything has to be ran by the property manager herself before action can be taken. This can be quite unfortunate and unhelpful as she seems to be a very busy woman and it can take up to a full work day to get her to even contact you back let alone fix the problem. Parking- the only issue I had with parking was that my parking spot was across the complex from my apartment and the office staff refused to put me on a waiting list for one of the closer spots. As a single woman living alone, that made me feel very unsafe when I would return home at a late hour. Parking on the street is usually pretty ample, but you need to be careful about vandalism as there is a lot of street/pedestrian traffic… See More>
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                                                  anonymous

                                                  Resident 2009 - 2012

                                                  7/1/2012

                                                  If you like living with a bunch of people that don't have respect for other people, then this place is for you. People throw garbage into the dumpster, that is not in bags, which causes flies and smells. Charges us $25 for water, and then they water 2 times a day 7 days a week. They don't seem to care that we are on an odd day watering schedule. The outside of the buildings all need to be pressured washed. I have lived here 2 1/2 yrs and no washing of buildings. There are people all the time jumping the fences and wandering thru the complex. The security service is not the best. I heard people get cars broken into and cars stolen. I think there are more dogs then people living here. People let their dogs crap and don't pick up after them. I have seen pitbulls in here also. Pools/spas are always broken for 3 weeks at a time.The maintenance staff are great. The management could use some real training on how to treat people and on how to manage a complex this size. … See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 639 sq. ft.

                                                    $1,600 - $2,165

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 821 sq. ft.

                                                    $2,055 - $2,546

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 2 Bath

                                                    2 Beds, 2 Baths | 920 sq. ft.

                                                    $2,115 - $2,761

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C+

                                                    Review Ratings

                                                    Noise

                                                    2.5

                                                    Grounds

                                                    3.5

                                                    Safety

                                                    2.5

                                                    Office Staff

                                                    1.5

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    4.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Game Room
                                                    • Gated Access
                                                    • Large Closets
                                                    • Matte Black Hardware
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Poolside Grills
                                                    • Premium Countertops
                                                    • Recycling Program
                                                    • Renovated Options Available
                                                    • Rentable Community Room
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Vaulted Ceilings
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                                                    Leasing

                                                    Our pet-friendly 1 and 2-bedroom apartments for rent in Citrus Heights, CA, offer stainless steel appliances, quartz countertops, wood vinyl flooring, in-home washer and dryer, ceiling fan, central heat and air, private patios, and in select homes wood-burning fireplaces & vaulted ceilings! We have outdoor amenities that include a dog park, soccer field, basketball court, and outdoor lounge! As a resident, you can now enjoy our gym, 3 sparkling pools, 3 relaxing spas, and our resident business center! With nearby access to I80, The Arlo puts you in the prime location of nearby cities, which include Roseville, Natomas, and Downtown Sacramento! Weekend getaways to Lake Tahoe, San Francisco, and Reno, Nevada, all start just a mile away from I80. Whether you settle in for the night in front of a cozy fireplace or head to local shopping, our community offers you the best of comfort and convenience. Schedule an in-person tour today to reserve your new home at The Arlo!
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                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    FPI Management, Inc.

                                                    C
                                                    C
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 67 number of votes by renters, The Arlo is currently rated 3.2 out of 5 stars.
                                                    The Arlo is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Arlo is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Arlo is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Arlo is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Arlo is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Arlo is rated 1.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    FPI Management, Inc.
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Call and ask about our amazing floorplans!

                                                    Check Availability

                                                    The Arlo

                                                    June 2024

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                                                    The Arlo is a 639 - 920 sq. ft. apartment in Citrus Heights in zip code 95621. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,600 - $2,761. Nearby cities include Fair Oaks, Orangevale, Roseville, Antelope, and Gold River.

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