Review History for anonymous

Ardella at Reche Ridge


Review Author Icon

anonymous

Resident 2014

9/4/2014

From day one my apartment has been a mess. LITERALLY. DAY. ONE. The very first day my place was infested with baby flies/gnats (GROSS), both my sinks were leaking water out of the pipes, my toilet had a cover that didn't match, my toilet wouldn't flush, window screens were slashed, window was cracked (still is by the way), the cable in my room wasn't working and still isnt. I had to call time warner to just send somebody out just to make a super long cord that goes to my room (cost me $30), my sliding door to the porch was broken, and this was THE VERY FIRST DAY I MOVED HERE GUYS. My mistake was letting my boyfriend choose this place and letting him sign the lease before I moved down. Currently, the light fixture in my kitchen is leaking water. Yep. Leaking. And everybody knows that electricity and water work so well together..... I've tried calling the emergency number, left my phone number 4 times, and even tried knocking on the on property maintenance man's door, with no luck. I was suppose to be out of town by now, but by the looks of it.. I'm probably going to be up all night and won't be able to leave until somebody sees this in the morning.. I can't even blame the staff, just because this place is completely understaffed. Colette and Jose are the only full time workers here and they have to handle soooo many different apartments. The owners, management company, or whatever needs to hire MORE staff and needs to concentrate on making the current residents happy instead of trying to sucker in newer residents. BTW the parking spots are right below the apartments, so when someone comes riding through with their music loud at 1AM (which unfortunately is pretty often, it'll echo and probably wake you up). Don't let the aesthetics/looks fool you. JUST MY TWO CENTS. ALSO, they will charge you an arm and a leg for everything. $860 for a bedroom, sure no problem. $40 for mandatory cable charges. $40 for water and trash. The city of Colton owns the electricity company, so they charge whatever price they want. An EASY $150 for electricity and water waste. $20 for Renter's insurance. I think I'm missing gas? Well, you see the point.. PLEASE DONT MOVE HERE.
    Manager

    9/5/2014

    Reche Ridge Apartments
    Thank you for your review of Reche Ridge Apartments. It saddens us to hear the problems you are experiencing and hope that we are able to rectify them immediately. While feedback is not always positive, we do appreciate receiving both positive and negative information so that we can do what it takes to prevent any issues with new or current residents in the future. Reche Ridge management strives to provide our residents with a positive living environment and our on site Maintenance Supervisor works very hard to address concerns and repairs in a timely manner. We do currently have a new leasing associate in the office who would be more than happy to assist you with any issues you may have, as well as the Business and Assistant Manager, should you need anything. Our resident's happiness is our number one priority and we are always striving to find ways to improve our service.

    Review 16 out of 81

    Share This Review

    Check Availability

    Ardella at Reche Ridge

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review