Review History for anonymous

Crossroads Apartments


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anonymous

Resident 2011

11/28/2011

I lived in Crossroads for over a year with my Fiance but left with a quick move because they tried to overcharge us for our rent once our year long lease was up. Our rent went up by 1000 dollars unless we signed another year (which was not something we were told when we moved in). The complex was great when Ray, the old manager was around but they hired a new lady. Don't expect to get any answers from her, she is lazy, rude, and very unproffesional. I had many instances where she was supposed to give me a call back or return a phone call and I never heard from her until I called about three times more and when I finally did get to talk to her she would make up some excuse as to why she did not answer the phone. I went in the office once and she was relaxing in the back room letting the older lady in the front take care of me and my problems. The lady went in the back room to grab my paperwork, which she clearly did not understand, but instead of helping the manager was yelling from the back room she had the lights off because she had a headache and would not come out and help the lady. After this another person came into look at the apts. potentially going to rent, she had to wait for me to get done talking to the lady at the front desk because the manager would not even come out and talk to her. Finally the girl spoke up and asked if she could just get a brochure when the manager yelled from the back, "they are online". So to sum it all up, these apartments are nice little apartments but the management is horrible. Be careful!

    Review 12 out of 53

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    Crossroads Apartments

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