Review History for Verified Resident 892196

Encanto Apartments


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Resident 892196

Verified Resident 2020 - 2023

7/21/2023

A big issue remained unchanged is that there are certain dog owners who unbelievablely never clean up the poops after their dogs. The leasing office needs to conduct more serious measures to stop this disgusting behavors that pollute our environment and cause majority of residents¹inconvenience. Warn them to leave, not renew their lease, or keep sending trash bags to their apartment since they are disable to pick up.......
    Manager

    8/6/2023

    Encanto Apartments
    Thank you for your kind review; we are happy to pass along your comments to the team here at Encanto Apartments!
    7 Previous Reviews

    Previous Review

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    Resident 892196

    Verified Resident 2020 - 2023

    5/27/2023

    Need to strongly addtess and displine bad behavors from certain low-educated residents in order to maintain excellency of our beautiful living enviroment. Maintainence should keep sufficent parts to avoid long waiting on resident end.
      Manager

      6/11/2023

      Encanto Apartments
      Thank you for your kind review; we are happy to pass along your comments to the team here at Encanto Apartments!

      Previous Review

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      Resident 892196

      Verified Resident 2020 - 2023

      3/12/2023

      A very beatutiful place to live though rent is over-priced. Service request takes prolonged time to be responsed. Dog poops everywhere is very out of control which seriously down grade the image of our community.
        Manager

        3/16/2023

        Encanto Apartments
        Thank you for your kind review; we are happy to pass along your comments to the team here at Encanto Apartments!

        Previous Review

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        Resident 892196

        Verified Resident 2020 - 2022

        6/28/2022

        More dog poops everywhere. Door to door trash pick up not everyday as supposed. Public area are not well cleaned Homeless guys always cross fence in front of Building 12 Besides all of above list up, the management needs to think seriousely and does real improvement, in order to justify unreasonable rent increase over 6%. How dare you.
          Manager

          9/7/2022

          Encanto Apartments
          Thank you for taking the time to let us know about your recent experience. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (951) 277-4100 so we can work towards a solution. Thank you and have a great day.

          Previous Review

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          Resident 892196

          Verified Resident 2020 - 2022

          5/14/2022

          we always tell good things about our community to our friends. we have been living here for about 2 years and are feeling grateful for the well-designed and maintained the beautiful enviroment. maintanence is always timely respinsive and professional. the only regrets are dog poops on the walkway and homeless people enter from the fence, so hope the management displine and deal with these issues seriously and effectively.
            Manager

            5/19/2022

            Encanto Apartments
            Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, if you have further needs or questions, please reach out!

            Previous Review

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            Resident 892196

            Verified Resident 2020 - 2022

            4/7/2022

            The living enviroment is a great reward to us, natural, refreshing! Nearby shopping area is well designed and functioned. Maintanence is very handy. Gym and pool are well equipped. Pet friendliness does not mean pet owner is allowed to leave poops everywhere, so management must displine that!
              Manager

              4/13/2022

              Encanto Apartments
              Verified Resident 892196, thank you for your kind review; we are happy to pass along your comments to the team here at Encanto Apartments!

              Previous Review

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              Resident 892196

              Verified Resident 2020 - 2021

              1/6/2022

              We have been so satisfied living in such beautifully designed and well maintained community. Facilities such as gym, pool and clubhouse all are inviting. Shopping around and communicating to work are also very convenient. We feel that this is a good home to live for years!
                Manager

                3/5/2022

                Encanto Apartments
                Verified Resident 892196, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Encanto Apartments

                Previous Review

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                Resident 892196

                Verified Resident 2020 - 2021

                4/12/2021

                Amazingly beautiful view. We regret that we could not make good use of gym and pool due to covid 19 but hope things get better soon. They used to have very unprofessional and careless staff in leasing team but we see some improvement which is good.
                  Manager

                  3/9/2022

                  Encanto Apartments
                  Thank you again for taking the time to let us know how we did. We hope you have a great day!

                  Review 13 out of 131

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