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Sierra Del Oro Apartments

1456 Serfas Club Drive, Corona, CA 92882
1456 Serfas Club Drive, Corona, CA 92882

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Sierra Del Oro Apartments

 
 
 
 
 
 

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Ratings & Reviews (51 Reviews)

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Sierra Del Oro Apartments Manager

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Resident 2018 - 2019 Not Recommended

Updated 08/12/2019

Reviewed 08/12/2019

My family lived here for one year before we left due to raising the rent $200. The grounds were mostly nice except for the dilapidated parking lot (which doesn't have enough spots for tenants) and dog poop everywhere. We actually had good experiences with maintenance responsivity… See More
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Resident 2018 - 2019 Not Recommended

Updated 03/23/2019

Reviewed 03/23/2019

I love this community because I paid a $500 deposit and I got $0.00 back even though I'm OCD clean, it looks like they replaced the carpet completely and added that into cost and also charged for carpet cleaning. Did you guys replace the one carpet… See More
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Resident 2017 - 2018 Not Recommended

Updated 07/18/2018

Reviewed 07/18/2018

I guess I will start with the pros: 1. Good location. That is all. Cons: 1. Noisy and loud cars. Trash collectors every morning talking loudly by the trash. 2. Maintenance: Never shows up and if they do it's at least 2 days from when you… See More
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[email protected] • Resident 2018 Not Recommended

Updated 04/22/2018

Reviewed 04/22/2018

First, I will state that I am disheartened to write this review, but potential prospects need to be aware. I have lived here for approximately 5 months and during this time I have only gotten 1/2 to 3 hours sleep a night due to the stairwell… See More
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crystalswavely • Resident 2015 Not Recommended

Updated 11/29/2015

Reviewed 11/29/2015

Do not rent from here!! The entire office staff is awful. No one cares when you have a complaint and or work order. They make excuses and or either forget to put the work order in and then will come and fix it after you remind… See More
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Cristinabotnari • Resident 2014 - 2015 Not Recommended

Updated 07/01/2015

Reviewed 07/01/2015

Ughhh I wish I read these reviews before I moved in. These units are overpriced with cheap materials! Also the apartment I was given looks nothing like the one they showed me. (They only showed me the apartment after I signed the lease; stating that it… See More
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Resident 2012 - 2015 Recommended

Updated 02/13/2015

Reviewed 02/13/2015

My husband and I have lived here for three years, and really enjoy it. We have never had a problem with the staff because we don't bug them on a daily basis with stupid requests like other residents probably do. Its funny that people come on… See More
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Inez6511 • Resident 2014 Not Recommended

Updated 12/16/2014

Reviewed 12/16/2014

My fiancé and I have been living here since April. We both agree that this place deserves a flat out big fat 0! When we first moved in we found the office to be very nice and friendly. Unfortunately after they get their first payment they're… See More
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Resident 2013 - 2014 Recommended

Updated 08/21/2014

Reviewed 08/21/2014

i have a good experience living here at sierra del oro. i moved in in 2013 and currently still living here. i have had great experience with maintenance. all maintenance requests are handled professionally, efficiently and quickly. neighbors are very friendly. very peaceful. would definitely recommend.… See More
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Resident 2014 Not Recommended

Updated 05/30/2014

Reviewed 05/30/2014

HORRIBLE!!! I DO NOT RECOMMEND TO ANYONE!!!
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Resident 2013 - 2014 Recommended

Updated 03/19/2014

Reviewed 12/07/2013

I have lived here about a year and everything has been great. The office staff is awesome they always do what they can to correct issues. Is it always timely no but they at least keep me updated. I would totally recommend this place. I read… See More
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Kenrwi • Resident 2013 - 2014 Not Recommended

Updated 03/18/2014

Reviewed 03/18/2014

If I could give a 0 I would. Be warned that your deposit will be confiscated once you move out. They will tell you that you will be charged 120.00 to clean the place and 65 to clean the carpet. Also 15 an hour for paint… See More
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Dazedandconfused1 • Resident 2013 Not Recommended

Updated 12/17/2013

Reviewed 12/17/2013

This place is beyond frustrating and it's 100% due to the office management. They're rude, they never know what's going on, and for the past 2 months they're never there! I've gone to the office on 7 different occasions at 7 different times in the day… See More
Sierra Del Oro Apartments Manager18/18/2013

Dear Dazedandconfused1, We first want to apologize for any inconvenience you have experienced. Office closures generally happen when the leasing staff is on tour, when the office is attending to another residentâ??s needs outside of the office or lunch. We do try to schedule as much as possible but occasionally, emergencies and other unexpected situations arise that require our attention. Any time during normal business hours that the office is closed there is a clock on the door that says what time someone will be back in the office. If the associates are on tour there is a separate sign on the door that says â??we are currently on tourâ??. Our Management Team did decide it was in the best interest of the residents to lock the mail room since there had been signs of tampering with the mailboxes. When dealing with the mailboxes, we have to include the post office in any changes we make. The post office wanted to hold the mail there but we compromised with them and asked if we could hold the mail in our office in an attempt to make it more convenient for our residents. We have since modified the mail boxes in hopes to prevent this issue from occurring again in the future. We will also be installing a surveillance camera for additional monitoring. We understand this was an inconvenience but we only had the residentâ??s best interest in mind. We invite you to please contact the office and ask to speak directly to the property manager. We would like to set up an appointment to hear more details regarding your concerns and discuss possible solutions. We hope you give us the opportunity to make the remainder of your stay with us a much more positive living experience. Thank you, Sierra Del Oro

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Resident 2011 - 2013 Not Recommended

Updated 12/09/2013

Reviewed 10/01/2013

I am a current resident and i would not recommend this place to live. I agree with the other post that the management is rude and unprofessional! Although the grounds are kept up and it is a decent looking place, there were bad signs from the… See More
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kstateler • Resident 2010 - 2012 Not Recommended

Updated 10/14/2013

Reviewed 10/14/2013

I liked living there before they were bought out. Once Sierra del Oro was bought out the staff is horrible!!!! they have LOST paperwork. They are in a constant change of staff.... makes it really hard to live there when your dealing with horrible people that… See More
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clouds68 • Resident 2011 - 2013 Not Recommended

Updated 09/10/2013

Reviewed 09/10/2013

I'am currently a resident here at sierra del Oro with my husband and two kids, I've been here about 2 years now, It use to be lovely here to live, ever since the new management took over specially the rude and evil manager they have now,(CHARLENE)… See More
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Resident 2010 - 2013 Not Recommended

Updated 08/28/2013

Reviewed 08/28/2013

We have lived here for three years. When they sold the place a while back it went downhill fast. Our AC died about 7 days ago. Someone looked at it and never told us anything. I had to call the office to find out what was… See More
Sierra Del Oro Apartments Manager17/17/2013

We are truly sorry that you had such an unfortunate experience regarding the repair of your air conditioner. Our team strives to ensure all of our residents enjoy their home and all the community has to offer. Although we conduct regularly scheduled preventative maintenance on our a/c units, we did experience an unusual number of outages this summer. With the high volume of work that was created, it was difficult to get an air conditioning specialist out to the property that didnâ??t themselves have a booked schedule. We were at the mercy of another companyâ??s schedule and truly did everything we could to get someone here as soon as possible. I understand that this does not make your experience any less frustrating or inconvenient and for that I do apologize. If you have any other concerns, please contact the office and ask to speak directly with the property manager. We want to ensure you are provided with a more positive living experience during the remainder of your stay here at Sierra Del Oro. Thank you, Sierra Del Oro Management

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Resident 2009 - 2013 Not Recommended

Updated 08/02/2013

Reviewed 08/02/2013

Please pay attention to the last few comments. Don't move in here, I repeat EVERYTHING literally went upside down after the change. I loved the staff from Archstone, so friendly,kind,and willing to get to know you better. Their maintenance was superb, sometimes I didn't need to… See More
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SierraDelOroIsTrash • Resident 2009 - 2013 Not Recommended

Updated 06/08/2013

Reviewed 06/08/2013

This place took a GIANT dive when archatine sold it we just moved out after 4 years. The office staff is unprofessional and dishonest. They essentially stole $2000 from my family. I wouldn't suggest this place to my worst enemy. You pay a truckload of money… See More
Sierra Del Oro Apartments Manager18/18/2013

Dear Mike, We are truly disappointed that your experience with our community was not a positive one. Our transition was much more challenging than expected, and we apologize to you and all the residents who were so patient during that time. Since your time of move out, we have implemented some staff changes and we are all working hard to understand the needs of our residents and community. We have also completed recent upgrades to our community and our community amenities; both pool decks have been resurfaced, new pool furniture has been installed, new weight equipment installed in our fitness center, the entire property has been slurry sealed and striped, rain gutters have been cleaned, all lighting has been fixed or replaced, new signage has been added to all buildings and units, new toilets and lighting installed in the units and brand new appliances are being added to our apartment homes. We are so sorry that we were unable to complete these upgrades before your decision to move out. I am not aware of any package or rent check that was reported missing. I would invite you to please contact the office and ask to speak directly to the property manager. We would like to collect more detail regarding your claim and would like to further discuss possible solutions to any outstanding concerns you may have. We look forward to speaking with you further regarding this matter. Thank you, Sierra Del Oro

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aceamari • Resident 2012 - 2013 Not Recommended

Updated 05/07/2013

Reviewed 05/07/2013

I totally agree with the previous reviews The whole complex went downhill ever since the complex was sold in December of 2012 the office staff and their managers are inept and have no customer service skills nor have authority to do anything. I attribute that to… See More
Sierra Del Oro Apartments Manager18/18/2013

I want to apologize on behalf of the entire staff. Thank you for taking the time to provide us with your feedback. We are sorry that you did not enjoy your living experience at Sierra Del Oro. Your feedback is important to us and helps us to improve our overall customer service. Unfortunately, transitioning a new management team is not always as smooth as we would hope. It takes some time for our new team members to get to know the community and all of the residents. We are forced to rely a great deal on information and documentation left from the previous management company as situations arise. It is always our goal to put the residents first and make the community a place that all of the residents are proud to call home. We are sorry to see you go and wish we could have had the opportunity to provide you with a more positive living experience. Thank you, Sierra Del Oro Staff

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Resident 2012 - 2013 Not Recommended

Updated 05/02/2013

Reviewed 05/02/2013

I have to agree and say that new management is incompetent compared to Archstone. First, they don't value their existing tenants. When it was time to renew my lease they raised the rent even though their advertisement for new apartments online was cheaper. When this was… See More
Sierra Del Oro Apartments Manager18/18/2013

I want to apologize on behalf of the entire staff. We have had a very rocky start to the take over and there has been quite a bit of turn over that may have caused some confusion in the office. At this time I can tell you that we are working tirelessly on improving in all the areas you have addressed and committed to a positive outcome for the remainder of your stay with us here at Sierra Del Oro. We absolutely value our residents and would appreciate the chance to allow us to make things better. As for your renewal; if you would like to offer us the chance to make this situation better please feel free to visit the the office to see what options we have available for you. Thank you, Sierra Del Oro Staff

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Resident 2011 - 2013 Not Recommended

Updated 05/01/2013

Reviewed 05/01/2013

Ever since the departure of archstone the management of this property has gone down hill. The management is just not what it used to be. Every minor issue seems like a major problem...there is no maintenance crew on the grounds after hours. I was simply locked… See More
Sierra Del Oro Apartments Manager18/18/2013

Dear Anonymous, We would first like to thank you for taking the time to provide us with your feedback. We apologize that you have not experienced that top notch level of service that our Sierra Del Oro team strives to provide. As of today, we have a Maintenance Supervisor that does live on site to address maintenance emergencies of any type. We invite you to please visit the office to be introduced to the new office staff and allow us the opportunity to further discuss your concerns. Again, we apologize for any inconvenience and look forward for the opportunity to make a new first impression. Thank you, Sierra Del Oro Management

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Resident 2012 Not Recommended

Updated 12/19/2012

Reviewed 12/19/2012

This was a fantastic place to live - UNTIL the apartment complex was sold and the new management company took over. Then, everything became ten times more frustrating. The company was non-responsive and difficult to work with. My garbage disposal was never fixed, the maintenance guy… See More
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chabm • Resident 2002 - 2012 Recommended

Updated 10/25/2012

Reviewed 10/25/2012

I must say since i am a currant resident here and have lived here for aprox 10 years. It is very nice here. The setting is beautiful here. As far as kids yelling and playing at most hours, not true from my stand point...kids are kids.… See More
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Resident 2009 - 2012 Not Recommended

Updated 09/05/2012

Reviewed 09/05/2012

I have lived at the Archstones for 3 years. Some appartments have very nice hillside views and have alot of balcolny privacy. The appartments are also very comfortable and finished inside with nice moldings, high ceilings throughout, and very quick and efficient maintenance staff. If there… See More
Sierra Del Oro Apartments Manager10/10/2012

Hi, my name is Tonya, Customer Advocate for Archstone.  Iâ??m sorry about your unpleasant experience. We strive to provide the best experience possible so Laura, Assistant Community Manager, and I are working together to address your concerns and offer solutions that will work for you.  In regards to our staff entering apartments, our goal is to notify residents in many different ways, such as postings on resident doors, common areas and emails, well before entering apartments. Iâ??m very sorry that you did not receive these notices.  After the earthquake, as a safety concern for residents, we did enter to make sure all the water heaters were secure.  Conservice fee for utilities -- like water, sewer and trash â?? are billed in arrears, which means the vendor has a delayed billing cycle and based on the number of individuals in the unit.  Unfortunately, we do not have any control or influence with the billing.  To make sure that pet waste is picked up as soon as possible, we do have a policy that requires pet owners to pick up after the pets; however, we do have a porter who helps and a vendor who services the community once a week.    We would like to talk with you about your specific concerns, answer any questions, and verify your contact information.  When you have time, please call 951-736-8411 or stop by the office.   

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Features & Amenities

Parking

  • Covered Parking

General

  • Air Conditioner
  • Balcony
  • Business Center
  • Fireplace
  • Fitness Center
  • Handrails
  • Pool
  • Quality Landscaping
  • Refrigerator
  • Sauna
  • Spa
  • Tennis Court
  • View

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    704

  • Available
    Avail.

    N/A

  • Model

    A1

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    906

  • Available
    Avail.

    N/A

  • Model

    B1

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,108

  • Available
    Avail.

    N/A

  • Model

    B2

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Set against the panoramic Santa Ana mountains, Sierra Del Oro's 1- and 2- bedroom apartment homes are an oasis at the center of it all. Savor life in a prestigious neighborhood with nearby parks, top-notch schools and golf with a view. Catch a game at the Angel's Stadium in Anaheim or a live show at the nearby Honda Center. Escape from the bustle of the city with a short drive into the mountains, where you'll enjoy horseback riding, hiking, or the relaxing Glen Ivy Hot Springs Spa. Plus, you're moments away from more than 50 premier shops and restaurants at The Shops at Dos Lagos. *Located in the popular community of Corona, Sierra Del Oro Apartments boasts a commuter-friendly location adjacent to the 91 Freeway, 241 Toll Road, 71 Expressway and the 15 Freeway, easily connecting you to points throughout Orange County and the Inland Empire.*After a long day's work, relax in front of your fireplace or take a refreshing dip in one of the two sparkling pools and spa. Stretch your legs and enjoy a game of doubles on the lighted tennis court or challenge your friends to some hoops on the basketball court. The onsite fitness center, in-home washers & dryers, spacious walk-in closets and pet friendly apartments provide the perfect blend of comfort and convenience. *Sierra Del Oro Life in Motion.*

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Sierra Del Oro Apartments is a 704 - 1,108 sqft apartment in Corona in zip code 92882. This community has a 1 - 2 bedroom, 1 - 2 bathroom. Nearby cities include Norco, Eastvale, Mira Loma, Riverside, and Chino Hills. 92822, 91720, 98119, 92880, and 91719 are nearby zip codes.

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Sierra Del Oro Apartments

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  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA
  • (Manager photo uploaded on 02/18/2016) Image of Sierra Del Oro Apartments in Corona, CA

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Resident Photos (3)

  • (Resident photo uploaded on 12/17/2013) Image of Sierra Del Oro Apartments in Corona, CA
  • (Resident photo uploaded on 12/17/2013) Image of Sierra Del Oro Apartments in Corona, CA
  • (Resident photo uploaded on 12/17/2013) Image of Sierra Del Oro Apartments in Corona, CA
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