At Arioso, we are taking our online reputation seriously. We want to improve our customers experience and the only way we can do that is by asking for feedback. This website is a critical part of our strategy. Im sorry to hear you feel these reviews are not legitimate but I can assure you and other prospects that we are actively asking our residents to provide us with feedback so that we may continue to improve quality and service to our residents. I understand you are not happy and based on your user name of icupertino I see you have been unhappy for quite some time. I invite you to call or stop in to discuss the challenges you have encountered and offer our team an opportunity to improve your experience. I can be reached at 408-873-9090.