Number of reviews in the past 365 days | 46 |
Percentage of reviews responded to | 89.13% |
Average time to respond to reviews | 24.57 days |
Contact Property
The Villas at Monarch Beach
23731 Mariner Drive
Dana Point, CA 92629
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 46 |
Percentage of reviews responded to | 89.13% |
Average time to respond to reviews | 24.57 days |
We're happy to hear you enjoy our community's location - however, we're disappointed to know that you have encountered these maintenance issues. Please give us a call at (949) 493-0501 to discuss your experience in more detail, and we will do our best to get your home back in tip-top shape. We apologize for any inconvenience, and we look forward to speaking with you.
We are beyond delighted to hear that you are enjoying all that The Villas at Monarch Beach has to offer, including our convenient location and hardworking team! Our residents are always our top priority so we are thrilled to receive this feedback from you. We look forward to continuing to provide you with the exceptional service that you deserve.
We appreciate your suggestions and feedback! Our team is happy to hear you're enjoying a positive experience in our community overall, and we hope you continue enjoying your experience for years to come! If you have any additional comments or ever have a question for us, please don't hesitate to reach out at any time. Thank you!
We're so happy to hear you've made such great connections with your neighbors! Thank you for this wonderful review and feedback about our community, location, and apartment homes - we're thrilled you're enjoying a great experience here at The Villas at Monarch Beach!
We're so thankful for your fantastic review! It's great to hear that you're enjoying our location, beautiful landscaping, and our team's level of customer service. We always appreciate hearing from our residents!
Our team is troubled to see this review of our community. We strive to provide a real five-star experience to every resident who calls our community home, and we apologize if this hasn't been the case in your instance. Please give the office a call at your earliest convenience to speak with a member of our team so that we can address your concerns moving forward. We look forward to the opportunity to improve your experience here and your overall perception of our community.
We are beyond delighted to hear that you've been enjoying your time here at The Villas at Monarch Beach! We're always eager to assist, so don't hesitate to contact our office if you have additional feedback about your living experience. Thank you!
Thanks for your review! We are happy to hear that you've enjoyed your experience at The Villas at Monarch Beach, in no small part because of our relaxing atmosphere and beautiful location. Please feel free to reach out if there's anything else you may need!
Thanks for your rave review! We couldn't be happier to hear that our team's dedicated service and our beautiful community grounds have made your experience so exceptional. If it can be improved in any way please don't hesitate to give us a call. Thanks again!
While it's great to hear you're enjoying the location of our community and your interactions with some members of our team, we're disappointed you have the concerns mentioned in your review. Please give us a call at (949) 493-0501 to discuss these matters with our team so we can work on improving your experience and repairing your confidence in us moving forward. Thank you.
It's great to hear you have been enjoying the past month in your home, and we hope you continue to enjoy your The Villas at Monarch Beach experience for years to come! Thank you for sharing this feedback about our community - we will be sure to share your comments with the appropriate members of our team. If there's anything we can help with in the future, feel free to stop by the office or give our team a call at any time. Thanks again!
We're disappointed to hear you feel this way. Please reach out to the office at (949) 493-0501 to provide more detail about your experience. Our team would like the opportunity to move forward in a more positive way in hopes of improving your time in our community. Thank you, and we hope to hear from you in the future.
Thank you for taking the time to share your feedback and bring your concerns to our attention. Please be assured that we do screen our prospective residents and work diligently to ensure that we maintain a comfortable and friendly community. If you would like to discuss your thoughts further please feel free to give us a call.
We're glad to hear that our community's excellent location and dedicated team have made your experience with us exceptional! Thank you for your wonderful review -- if we can do anything more for you please give us a call!
We are disappointed to hear that you have been less-than-satisfied with our community. We strive to provide a clean, beautiful environment and we regret that you have not had that impression. Please reach out to us when you have the chance so that we can discuss your feedback in more detail and work through your concerns together. We look forward to speaking with you!
What a great review! Thank you for your kind feedback, and for letting us know how we are doing. If anything about your experience can be improved feel free to give us a call!
It makes our day to hear you're making the most of our location and community, and that you are enjoying your The Villas at Monarch Beach experience! Our team loves to hear from our residents, so if you have any additional feedback or questions for us, please just let us know – we're always happy to help or lend an ear!
We're always so happy to hear from our residents, and it makes our day to know you are enjoying our location and your home here at The Villas at Monarch Beach. Thank you for taking the time to share this excellent review with us!
Thanks a bunch for this excellent review! We are thrilled you're enjoying our great location and friendly community. Our team cares about creating a wonderful home for our residents, and we are so happy you took the time to share this feedback with us. Have a great day!
Although we appreciate your feedback, we're sad to find you hold this view toward our community. We do our best to make our property a lovely place to live, and we apologize if we've failed to meet your expectations. Please allow us the opportunity to gain a better understanding of your concerns by giving us a call at (949) 493-0501. Thank you.
We're so happy to hear you've had such excellent interactions with your neighbors and have been enjoying our location! Our team strives to provide the best in apartment living, and we're thrilled you are having a positive experience here at The Villas at Monarch Beach. Thank you!
We're so happy our community has been such a fantastic home for you and your family! Our team truly cares about providing a wonderful home for our residents, and it makes our day to know your experience has been so positive. If you ever need anything or have additional feedback, feel free to swing by or give us a call at any time – thanks again!
Neither do we! We're so happy you love your spacious home, the community grounds, and our location! We truly appreciate hearing from our residents, so if there's anything we can do to make your experience even better, feel free to reach out to our team at any time. Thank you!
We're happy to hear you're enjoying the location of our community and a great overall experience here at The Villas at Monarch Beach! We understand you may have some concerns, and our team would love to speak with you in more detail about any ways we can improve. Please give us a call at (949) 493-0501 to discuss this with our team and we will do all we can to turn three-stars into five!
$2,360 - $3,105
721
1 Units
One Bedroom One Bath
$2,500 - $3,755
905
2 Units
Two Bedroom One Bath
$2,565 - $3,640
956
3 Units
Two Bedroom Two Bath
You deserve to love where you live. The Villas at Monarch Beach is in Dana Point, California, located between The Ritz Carlton and St. Regis Hotels. Our quiet community by the beach features a controlled access entry, resort-style heated pool, two spas, clubhouse, sundeck, and 24 hour fitness center. Residents enjoy neighboring Monarch Beach Links Golf Course, private access to Salt Creek Beach or catching the trolley into downtown Laguna for the food, fun, and shopping that attracts visitors from around the world. Live like you are on vacation every day, come home to The Villas at Monarch Beach. R.W. Selby & Co., Inc. Top Rated on ApartmentRatings! SatisFacts Insite Survey(R) Award Winner SatisFacts National Resident Satisfaction Award
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Contact Property
The Villas at Monarch Beach
23731 Mariner Drive
Dana Point, CA 92629