#5,652 #4 #258

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Emerald Park

5050 Hacienda Drive, Dublin, CA 94568
(180 Reviews)
$2,302 - $7,638/mo
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Move-In Specials

$1,000 Off One Month's Rent When You Look & Lease Select Homes. Certain Restrictions Apply; Consult With Our Onsite Leasing Team For More Details.

Floor Plans & Pricing

1 Bedroom

Residence 2

1 Bed, 1 Bath | 687 sq. ft.

$2,514 - $5,218

6 Available Units

See Floor Plan Details

Residence 1

1 Bed, 1 Bath | 629 sq. ft.

$2,302 - $5,218

4 Available Units

See Floor Plan Details

Residence 5

1 Bed, 1 Bath | 801 sq. ft.

$2,662 - $5,218

2 Available Units

See Floor Plan Details

Residence 6

1 Bed, 1 Bath | 821 sq. ft.

$2,777 - $5,218

1 Available Unit

See Floor Plan Details

Residence 4

1 Bed, 1 Bath | 779 sq. ft.

See Floor Plan Details

Residence 8

1 Bed, 1 Bath | 859 sq. ft.

See Floor Plan Details

Residence 7

1 Bed, 1 Bath | 817 sq. ft.

See Floor Plan Details

Residence 3

1 Bed, 1 Bath | 735 sq. ft.

See Floor Plan Details

2 Bedrooms

Residence 9

2 Beds, 2 Baths | 974 sq. ft.

$2,962 - $6,492

6 Available Units

See Floor Plan Details

Residence 12

2 Beds, 2 Baths | 1,102 sq. ft.

$3,107 - $6,492

4 Available Units

See Floor Plan Details

Residence 11

2 Beds, 2 Baths | 1,045 sq. ft.

$3,072 - $6,492

2 Available Units

See Floor Plan Details

Residence 13

2 Beds, 2 Baths | 1,145 sq. ft.

$3,157 - $6,492

1 Available Unit

See Floor Plan Details

Residence 10

2 Beds, 2 Baths | 1,011 sq. ft.

See Floor Plan Details

3 Bedrooms

Residence 14

3 Beds, 2 Baths | 1,379 sq. ft.

$3,872 - $7,638

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

4.7

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5 days

View Community Timeline
View Community Timeline

Emerald Park Reviews

(175)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Ibrahim_S486

Resident 2023

11/8/2023

Thanks to maintenance team

Hi Dominique, I would like to thank emerald park maintenance team to fix my utensil issue. Your team was kind enough to help fix my issue. They were quick, kind and very helpful in resolving the issue. Regards, Ibrahim

    Manager

    11/15/2023

    Emerald Park
    Hi Ibrahim, We appreciate your shout out to our team! I am happy to hear they were able to fix your issue and please don't hesitate to reach out if you need anything else. Thank you!-Elyas Rasulzad, Community Manager
    Review Author Icon

    anonymous

    Resident 2023

    9/28/2023

    Perfect 5 star experience by Dominic . Perfect

    Perfect experience by perfect people . The whole team of emerald park apartments was perfect . Would highly recommend to all. Will give whole team 5 star experience ..Dominic was so helpful in whole r process . Walk in tour was awesome

      Manager

      10/3/2023

      Emerald Park
      Thanks for the shout out to Dominique! It's so great to hear that you enjoyed your tour and I will make sure to share this with the rest of the team. Please reach out if you have any additional questions and we hope you can call Emerald Park home soon. -Elyas Rasulzad, Community Manager
      Review Author Icon

      anonymous

      Resident 2023

      8/20/2023

      Excellent!!

      I recently had the pleasure of staying at Emerald Park Apartments, and I must say that my experience exceeded all expectations. From the moment I inquired about availability to the day I moved in, the customer service provided by Dominique and Jeyrell truly stood out.… See More >
        Manager

        8/23/2023

        Emerald Park
        Hi There, I am so happy to hear that you had an excellent experience with our team. We truly appreciate the shout outs to Jeyrell and Dominique and I will make sure to share this with them. Please don't hesitate to reach out if you need anything.Elyas Rasulzad, Community Manager
        Review Author Icon

        Resident 1081157

        Verified Resident 2022

        11/3/2022

        Safe place to live. Quiet and nicely kept. Maintenance requests are taken care of in a timely manner. Nice interior finishes. The personal garage is one the best features of my apartment. Highly recommend living here.

          Manager

          11/7/2022

          Emerald Park Apartment Homes
          Verified Resident 1081157, Wow, thank you so much for the positive review! We're happy to hear you love living at Emerald Park. The garages are amazing addition to the apartment homes. Our maintenance team works hard to meet the resident expectations and will continue to be of service to you again in the future. Thank you so much again for your feedback! We hope you have a great day! Best wishes, Emerald Park

          Updated Review

          Review Author Icon

          Resident 1048889

          Verified Resident 2020 - 2022

          11/3/2022

          Since started living here there has been a complete change of on-site management. They are a lot better than the previous group but waiting to see if the changes are sustained. Though limited, the availability of apartment connected garages was the initial deciding… See More >
            Manager

            11/7/2022

            Emerald Park Apartment Homes
            Verified Resident 1048889, thanks for your staying with Emerald Park and for praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Emerald Park! I hope you will see that our team will continue to meet your expectation. Please reach out to the leasing office should you need anything at EmeraldPark@Greystar.com. Thank you, and have a fantastic day! Best, Emerald Park Team
            Review Author Icon

            Resident 1070413

            Verified Resident 2022

            9/28/2022

            The property is appealing to the eye at first but on closer examination the appliances don’t always work. The apartment was Not cleaned prior to move in, and some of the staff aren’t helpful. I moved in on Saturday and Monica Webb told me that… See More >
              Manager

              9/29/2022

              Emerald Park Apartment Homes
              Hi Verified Resident 1070413, Thank you for taking the time to let us know about your recent experience. We're disappointed to hear of the negative experience you had at our location. Thank you for taking time to speak with me today. Maintenance will work quickly to resolve all concerns and service request. The apartment was cleaned and sanitized prior to your move in. I am sorry this did not meet your expectations and I am more than willing to clean the apartment once you get settled in. We hope you are willing to give us another chance. Please reach out to us at (925) 875-0500 so we can work towards a resolution. Thank you, again for taking my call. Best, Emerald Park Team
              Review Author Icon

              Resident 1064903

              Verified Resident 2022

              9/10/2022

              Extremely satisfied with the facility. Would improve kitchen appliance quality. It could be great if conduct more events. Well maintained community. Leasing team doing good job and very approachable team.

                Manager

                9/18/2022

                Emerald Park Apartment Homes
                Hi Verified Resident 1064903, we are very happy to have provided you with such a positive experience! Please reach out to us should you ever need anything at 925.875.0500 or by leasing email at EmeraldPark@greystar.com. Best, EP team
                Review Author Icon

                Resident 1056717

                Verified Resident 2022

                8/20/2022

                My partner and I feel safe to walk around the neighborhood. Landscaping and green space of the apartment complex is well maintained. Maintenance ticket/coordination for move-in repairs had some issues with miscommunication but eventually were resolved. Overall, the area is quieter than my previous apartments.

                  Manager

                  8/28/2022

                  Emerald Park Apartment Homes
                  Welcome to the community! Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call at 925.875.0500. We're always happy to help! Thank you, and have a fantastic day! Best, Emerald Park team
                  Review Author Icon

                  Resident 1054115

                  Verified Resident 2022

                  8/12/2022

                  The garbage / trash maintenance is not so good. There will always be more than half garbage containers overflown and left without pickup. It would be nice it they were picked up daily or once twice in a week. Because of this, a lot of… See More >
                    Manager

                    8/28/2022

                    Emerald Park Apartment Homes
                    Verified Resident 1054115, thank you for sharing your feedback; we are happy to pass along your comments to the team here at Emerald Park! Please contact me directly should you wish to speak more about your concerns. Best, Valerie Shear | Community Manager
                    Review Author Icon

                    Resident 1052729

                    Verified Resident 2022

                    8/8/2022

                    I’m fairly new to this community, but so far, I am slightly disappointed. Emerald Park is advertised as “luxury” apartments, but the ball is dropped in so many areas. I expected so much more. If I had the time, I would’ve looked elsewhere in the… See More >
                      Manager

                      8/9/2022

                      Emerald Park Apartment Homes
                      Hello Verified Resident 1052729, thank you; we appreciate your feedback. I am sorry to hear we drop the ball. I will reach out to you directly to get more details on your experience and we will work with you with you to correct all your concerns. If you have any further questions, please give us a call. We're always happy to help!

                      Updated Review

                      Review Author Icon

                      Resident 856835

                      Verified Resident 2020 - 2022

                      8/6/2022

                      None responsive to any of my emails and inconsistent with responding to voicemail messages. Customer service is not great. A few months back I wanted to rent the media room but the wifi didn't work there. When I asked about it, the answer was sorry… See More >
                        Manager

                        8/9/2022

                        Emerald Park Apartment Homes
                        Hello Verified Resident 856835, we appreciate you taking the time to leave us this feedback. The community now has wifi in the movie room. Sorry it was down at the time of your rental. Did you know the wifi can also be used in the pool area? Stop by the leasing office anytime to get the wifi password. Please reach out to me directly should you have any questions at EmeraldParkMGR@Greystar.com. Thanks again for taking the time to leave us this information about your recent visit. Take care!
                        Review Author Icon

                        Resident 1050686

                        Verified Resident 2017 - 2022

                        8/2/2022

                        Disappointing, frustrating, concerning, dissatisfied………………………………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,… See More >
                          Manager

                          8/3/2022

                          Emerald Park Apartment Homes
                          Verified Resident 1050686, we're disappointed to hear of the negative experience you had at our location. Please reach out to me directly so we can resolve this matter. Hopefully we can work to improve your experience. Thank you. Best, Valerie Shear
                          Review Author Icon

                          Resident 1033995

                          Verified Resident 2020 - 2022

                          6/9/2022

                          I love my apartment and all the staff . Maintenance staff is very impressive. I lived here about 18 years ago and when I was faced with a move a year and a half ago I thought about Emerald Park and was pleasantly surprised that… See More >
                            Manager

                            7/12/2022

                            Emerald Park Apartment Homes
                            Hi Verified Resident 1033995, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share! All the best, Valerie Shear |Community Manager
                            Review Author Icon

                            Resident 1024253

                            Verified Resident 2022

                            5/10/2022

                            It's a good experience for me. I enjoy the community party, which improve neighborhood communication. The swimming pool is nice, but ducks may make it terrible. The in time trash cleanup is also important, as summer is coming.

                              Manager

                              6/4/2022

                              Emerald Park Apartment Homes
                              Verified Resident 1024253, thank you for your kind review; we are happy to pass along your comments to the team here at Emerald Park! Thank you again for taking the time to let us know how we did and where we can improve. We hope you have a great day! We can't wait to see you again! Best, Emerald Park Team
                              Review Author Icon

                              Resident 997126

                              Verified Resident 2021

                              2/9/2022

                              Great experience! Staff is friendly and responsive in timely manner. My only complaint are the community gates, as they do not all function properly. On many occasions I have had to park outside the gate because the gate will not open.

                                Manager

                                2/10/2022

                                Emerald Park Apartment Homes
                                Hello Verified Resident 997126, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Emerald Park. Thank you again for taking the time to let us know how we did. Please call us at 925.875.0545 should you have any questions. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                                Review Author Icon

                                Resident 995485

                                Verified Resident 2021

                                2/4/2022

                                Not pleased at all. Very poor quality Poor appliances, apartment is not finished, bugs are free to come in. Trash extremely expensive for the quality of services. Service team offers very poor services and management team is not responsive. I dont think anyone considers how… See More >
                                  Manager

                                  2/6/2022

                                  Emerald Park Apartment Homes
                                  Hello, Thank you for taking the time to share your experience. I am the new Manager at Emerald Park. Please reach out to me directly at Emeraldparkmgr@greystar.com. So I may assist you with each of your concerns. We do offer pest control services every Thursday. Please call us at the leasing office 925.875.0545 or you can place a work order on the resident portal to request the service. I do thank you for your feedback regarding the GYM and Pool area and will look into this. Thank you again for sharing your feedback. I look forward to working with you to resolve your concerns. Best, Valerie Shear| Community Manager
                                  Review Author Icon

                                  Resident 986921

                                  Verified Resident 2021

                                  1/7/2022

                                  The problem is the maintenance. resident's request ignored or so slow response from the team. The apartment is getting old so there will be more maintenance issues and will be more stressful situation to current and future resident. Need to improve maintenance service

                                    Manager

                                    1/11/2022

                                    Emerald Park Apartment Homes
                                    Hello, I would love the opportunity to address your concerns directly. Please reach out to me by email at EmeraldParkmgr@greystar.com. Your feedback is very important and I look forward to working with you to correct and address your work orders. Also did you know you can enter work orders on the resident portal? I do hope to hear from you soon! Thank you! Best, Valerie Shear | Community Manager
                                    Review Author Icon

                                    Resident 968064

                                    Verified Resident 2021

                                    11/6/2021

                                    My overall experience in Emerald Park is pretty positive: great units, nice territory, great school across the road, central park 3 blocks away, good neighborhood around. Of course there are some areas of improvement: maintenance requests need better control, pool and hot tub need maintenance and… See More >
                                      Manager

                                      12/27/2021

                                      Emerald Park Apartment Homes
                                      Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best, Valerie Shear
                                      Review Author Icon

                                      Resident 965098

                                      Verified Resident 2021

                                      10/27/2021

                                      If you have other options, look elsewhere. Extremely long lease that controls just about every aspect of your life (welcome mats must be approved before you can leave them out). Communication from management was poor. Our apartment was not ready on the… See More >
                                        Manager

                                        12/27/2021

                                        Emerald Park Apartment Homes
                                        Hello Verified Resident 965098, We appreciate you taking the time to leave us this feedback. I am sorry to hear about your move in experience. Please reach out to me directly should you have any concerns or need anything. Best, Valerie Shear
                                        Review Author Icon

                                        Resident

                                        Resident 2021

                                        10/13/2021

                                        Read reviews on property before you move in Take all negative reviews seriously no matter how positive you are trying to be. Parking is horrible for you and your guest if you are not issued an assigned parking space. They are claiming to be short… See More >
                                          Review Author Icon

                                          Resident

                                          Resident 2020 - 2021

                                          10/8/2021

                                          Overall charges are very high. On top of monthly rent, maintenance and utility charges are way high and uncertain . Management is not friendly and solving issues. Only good part is location and quality of construction.

                                            Updated Review

                                            Review Author Icon

                                            Resident

                                            Resident 2008 - 2021

                                            10/8/2021

                                            lived here for 11 years and no upgrades in the appartment old flooring old carpet old blinds old light fixtures The noice level is horrible since its bean aloud to have dogs here and people leave them on there balconies to bark all day The… See More >
                                              Review Author Icon

                                              Resident

                                              Resident 2021

                                              10/8/2021

                                              Maintenance seems to be the thing that is lacking the most in this community. I have several neighbors who's AC doesn't work properly or who have leaks that have not been fixed. The Maintenance staff can be combative and demeaning when describing issues. Appliances are… See More >
                                                Review Author Icon

                                                Resident

                                                Resident 2021

                                                10/8/2021

                                                The floor plans are good and provide lots of light in the home. The community's location is good and near to grocery stores, restaurants, and many other things. However, the community has a lack of maintenance, which is unsatisfactory and disappointing. When I moved in,… See More >
                                                  Review Author Icon

                                                  Resident

                                                  Resident 2015 - 2021

                                                  10/8/2021

                                                  Staff is inaccessible and fo not answer messages or emails. Maintenance request system does not accommodate preferred times. Extremely noisy in the evening with children running, playing, riding bikes, and screaming, until at least 9:00 pm. Children play in parking areas unsupervised. Dog owners not… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $500. Rent: $40. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $500. Rent: $60. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' to 10' Ceilings in Select Homes
                                                    • Clubhouse with Kitchen
                                                    • Community Gardens
                                                    • Fitness Center
                                                    • Game Room
                                                    • Media Center or Movie Theater
                                                    • Neutral Interior Paint Schemes
                                                    • Outdoor Kitchen Pavilion with Barbecue
                                                    • Pet-Friendly Community
                                                    • Premium Light Fixtures
                                                    • Private Balcony or Patio in Select Homes
                                                    • Smart Thermostats
                                                    • Stainless Steel Appliances
                                                    • Swimming Pool with Spa
                                                    • Volleyball Court
                                                    • Walk In Closets
                                                    • Wood burning Fireplace
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Inviting and warm. Stylish and practical. Designed to help you get the most out of each day. This can be your new home at Emerald Park Apartment Homes in Dublin, California. Our one, two, and three bedroom apartments were built with you in mind. Here, you ll discover exceptional services and amenities, and experience an organic sense of connection with your neighbors and your surroundings. Let us Elevate Your Everyday.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Sequoia

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                                                    A-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/07/2017
                                                    Q: Can you hear your neighbors within your unit?
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A: Yes Iï¸Â� lived on the bottom floor and there was a young boy that jumped off furniture and ran around. He jumped so hard that our doors rattled, he caused pictures to fall off my walls and our track lighting fixture finally fell down from the constant rattling. It was a complete nightmare. Management spoke w tenants several times. It would calm down for a week or two but then he would be back at it again. You could also hear the Dad yell at the boy above my daughters room.
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A: You can from time to time but it's nothing terrible

                                                    Frequently Asked

                                                    How is Emerald Park Rated?
                                                    Based on 180 number of votes by renters, Emerald Park is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Emerald Park?
                                                    Emerald Park is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Emerald Park is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Emerald Park?
                                                    Emerald Park is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Emerald Park?
                                                    Emerald Park is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Emerald Park is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Emerald Park?
                                                    Emerald Park is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 5 days to their community reviews in the past year.
                                                    Who manages Emerald Park?
                                                    Sequoia
                                                    What is the pet policy at Emerald Park?
                                                    Cats Allowed
                                                    Deposit: $500
                                                    Rent: $40
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $500
                                                    Rent: $60
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    $1,000 Off One Month's Rent When You Look & Lease Select Homes. Certain Restrictions Apply; Consult With Our Onsite Leasing Team For More Details.

                                                    Contact Property

                                                    Emerald Park

                                                    March 2024

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                                                    Emerald Park is a 629 - 1,379 sq. ft. apartment in Dublin in zip code 94568. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,302 - $7,638. Nearby cities include Pleasanton, San Ramon, Sunol, Danville, and Livermore.

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