Ratings & Prices for Rolling Oaks Apartment Homes, Fairfield, CA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.3
Office Staff	3.8
Maintenance	3.3
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	52

Manager's Review Engagement

Percentage of reviews responded to	98.08%

Manager's Review Reply Time

Average time to respond to reviews	26.56 days

Ratings & Reviews (93 Reviews)

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Verified Resident 830043 • vrp • 2020

10/07/2020

Office staff is very professional and personable. Communication is excellent. Complex is kept cleaned and well maintained. Dog friendly. Chris D. & Kimberly from Rolling Oaks Apartments Fairfield are the best!

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Rolling Oaks Apartment Homes Manager

10/21/2020

We appreciate you taking the time to share your positive experience at Rolling Oaks! Thank you so much for the awesome comments. Chris and I truly appreciate it as well. Please let us know if there is ever anything you need from our team to improve your stay. -Kimberly M., Community Manager

Verified Resident • vrp • 2020

10/07/2020

The complex is well kept with the exemption of frequently overflowing dumpsters and inadequate recycling options. Management communication and office response times could use improvement. This is an ongoing issue. Services are not really walkable and there are no parks or schools within walking distance. Experienced… See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Hello, we appreciate your feedback. We try our best to maintain the trash issue at Rolling Oaks which we agree is an ongoing concern that we will continue to work on daily. We currently have compacting services three times a week, trash disposal two times a week, as well as a haul away company that takes large items away weekly. Our maintenance team does their best to maintain trash enclosures daily to ensure trash is placed in the dumpsters. We are currently not allowed to accept packages, and I know this is frustrating; however, once we are able to safely accept packages again, we will make a announcement to the community. We do have a site map located at the entrance as well as a paper copy posted on our front door. We also have paper copies available for drivers. Please feel free to reach out to me with any further questions you may have at 707-423-4277; I am happy to help! Sincerely, Kimberly M., Community Manager

Verified Resident • vrp • 2015 - 2020

10/07/2020

Great when we first moved to The Rolling Oaks the grounds upkeep has gone down a lot. Need regular power washing on the lower apartment corridors and around and in the garbage bin also use to cutback the trees once a year. See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Thank you for taking the time out to write your concerns. We quarterly power wash breezeways and sidewalks. We hope with the new maintenance team we can do this monthly versus quarterly. We recently had tree trimming done in August of this year; building clearance is done around every two years or as needed; however, if there is an area of concern, please reach out to us, and we will remedy it for you. Sincerely, Kimberly M., Community Manager

Verified Resident 829541 • vrp • 2017 - 2020

10/06/2020

Mostly quiet community. I feel safe. Prior to COVID there were events from time to time. It is a bit pricey. But overall it is a good community. It would be nice if they gave additional discounts to existing customers who have paid well. See More

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hi there, thank you for taking the time to share your feedback. We are glad to have you here at Rolling Oaks! If you'd like to discuss these concerns or any others, please don't hesitate to reach out to us at 707.423.4277. -The Rolling Oaks Team

Verified Resident 829510 • vrp • 2000 - 2020

10/06/2020

I am the original tenant in this apartment. Overall, I have been quite pleased with the staff and neighbors here. The apartments seem to be centrally located to most all of my needs, and allow easy access to the freeway.

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hello, thank you so much for your residency at Rolling Oaks! We are so glad to hear you have found a happy home in our community. If there is ever anything you need to improve your stay, please don't hesitate to let us know. -The Rolling Oaks Team

Verified Resident • vrp • 2016 - 2020

10/06/2020

I have been very happy living here at Rolling Oaks, and I really care for the staff .I picked this apt. because of the street out front that is really pretty & loved the apts. I have had no problems with any of the other tenants.… See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Thank you for the 5-star review! We are so appreciative of your kind words. Should you ever need anything, please let us know. Thanks again! -The Rolling Oaks Team

Verified Resident • vrp • 2020

10/05/2020

The community it self is great! But the lack of skilled Maintenance employees and missed communication from the office staff, is where we run into serious problems! For example; I moved in, in April and my doorbell still doesn't work, the fire place doesn't work and… See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Hello, we apologize that this has been your experience. We hope that these maintenance work orders have since been completed; if not, please reach out to the office at 707-423-4277, and one of our Leasing Professionals will gladly assist you. We also wanted to let you know that we recently had a complete change in maintenance staff, and our new maintenance supervisor is a seasoned NALS employee who came to us from a Washington Community we own. We look forward to hearing from you and hope you enjoy the rest of your time here at Rolling Oaks. Sincerely, Your Rolling Oaks Team

Verified Resident 829028 • vrp • 2016 - 2020

10/05/2020

Great staff and great amenities. None during Covid. Fire caused evacuation, frequent rolling black outs, (twice had to toss out food because they ran multiple days). Rent & garage fees increased.

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hello, thanks for your feedback! We understand it is frustrating when these power outages occur, and although these situations are out of our control, we do our best to accommodate our residents during these tough times. If there is ever anything we can do to improve your stay, please let us know. Thanks again, The Rolling Oaks Team

Verified Resident 828941 • vrp • 2017 - 2020

10/05/2020

The apartment is pretty nice however the appliances are old and need upgrading. I also wish there was better help for problems that arise on Sunday and after hours. There is an "emergency" number we are given but when it was used, I just got a… See More

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Rolling Oaks Apartment Homes Manager

10/07/2020

Thank you for taking the time to give us your feedback. We do have an appliance upgrade option available. If this is something you would be interested in, please contact the office at 707.423.4277 and we would be happy to assist you. For the after-hours emergency process, you would call the main number and press 2. It then prompts you to leave a message and a Maintenance Technician will call you back once they receive the message. I hope this helps. Please contact us in the office if you need further assistance. Sincerely, Your Rolling Oaks Team

Verified Resident 828893 • vrp • 2019 - 2020

10/05/2020

Overall has been pleasant. The fires and the power outages and Covid hasn't but overall has been good. The complex is well maintained and the staff is very helpful and very friendly. The neighbors are really nice and friendly.

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hello, thanks for your feedback! We are glad to hear you are overall enjoying your stay at Rolling Oaks. We do understand it is frustrating when these power outages occur, and although these situations are out of our control, we do our best to accommodate our residents during these tough times. If there is ever anything we can do to improve your stay, please let us know. Thanks again, The Rolling Oaks Team

Verified Resident • vrp • 2017 - 2020

10/05/2020

Way to expensive they charge you so many different fees every month & it's just not worth the price . And there is never any parking sometimes you have to park across the street in houses and walk smh

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Rolling Oaks Apartment Homes Manager

12/24/2020

Hello, I am sorry to hear that you have not had the best experience at Rolling Oaks. I would like to sit down and meet with you to further discuss your concerns and go over the fees on your account. As for parking, we are working on a new parking solution that we will be rolling out in 2021. We also have garages for rent; I would love to add you to the waitlist. You may reach me at 707-423-4277. Thank you, and Happy Holidays! Sincerely, Kimberly M., Community Manager

Verified Resident 828699 • vrp • 2020

10/05/2020

Apartment was in mediocre shape when I moved in, got most of it fixed. Staff is professional and polite. Wish pool was opened. Apartments have thin walls so i can hear neighbors but doesn't bother me too much.

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Rolling Oaks Apartment Homes Manager

11/02/2020

Hello, thank you for your feedback. We are really sorry to hear that you had problems with your move?in. That sounds really frustrating. If you'd like to discuss these concerns or any others, please let our team know. We appreciate your residency here at Rolling Oaks. Sincerely, The Rolling Oaks Team

Verified Resident • vrp • 2019 - 2020

10/05/2020

For the most part the community is okay. Most tenants are quiet and keep to themselves. However there are always exceptions, we have delt with smokers, people parking in our spot, kids running up and down the halls.

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Rolling Oaks Apartment Homes Manager

12/24/2020

Hello, we're glad you think we are okay, but we would be grateful for the opportunity to make your experience here at Rolling Oaks a great one! If you could please email me at [email protected] with more details in regards to the concerns referenced above, I would love the chance to address them. Thank you for being a valued resident and taking the time to reach out to me. Sincerely, Kimberly M., Community Manager

Verified Resident 828697 • vrp • 2019 - 2020

10/05/2020

Very friendly and safe community. Staff is super friendly and if you have any issues, theyre always ready to answer and respond. The apartment areas are also very quiet even being close to the freeway. See More

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Rolling Oaks Apartment Homes Manager

10/07/2020

Thank you so much for taking the time to review our community. Your kind words mean the world to us! We are very pleased to hear we have met your needs and will work hard to ensure your continued happiness with your home and our community. -Your Rolling Oaks Team

Verified Resident 828696 • vrp • 2020

10/05/2020

Management id proactive. Anytime we have a maintenance request it is usually acted on within a day or two. There are also efforts to be more energy efficient with the replacement of washer and dryer and the lights.

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Rolling Oaks Apartment Homes Manager

10/07/2020

Verified Resident 828625 • vrp • 2018 - 2020

10/05/2020

Pros: Maintenance folks know what they're doing and are professionals of their craft. Staff is attentive and responsive. Landscaping is well maintained. Swimming pool, gym, and business center are definitely a plus. Cons: Dog owners leave their pet droppings all over the property. The grounds should… See More

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Rolling Oaks Apartment Homes Manager

10/21/2020

Thank you for taking the time to write a review. Your feedback is important as it is a means for us to improve. I am glad to hear that our staff has provided you great service, but I do apologize for these other experiences you have described. We want all of our residents to feel safe and comfortable in the community. If you'd like to discuss these concerns or if you witness anything that may need immediate assistance, please don't hesitate to reach out to me or our leasing team at 707.423.4277. Thanks, Kimberly M., Community Manager

Verified Resident 828624 • vrp • 2010 - 2020

10/05/2020

I have enjoyed living here at Rolling's oaks Apartment. I love how the staff is so friendly and they are there for you if you have any concerns. It's a welcome place to stay here and I like how they keep the landscape so clean and… See More

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hello, thank you so much for your positive review! Our team truly appreciates the kind words. If there is ever anything you need, please let us know. -The Rolling Oaks Team

Verified Resident 828548 • vrp • 2017 - 2020

10/05/2020

The staff is friendly and mostly willing to help. We have asked for repairs in our apartment that have yet to be addressed. The noise level of neighbors is getting out of hand. Parking is limited and small.

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Rolling Oaks Apartment Homes Manager

10/07/2020

Thank you for taking the time to leave a review. We pride ourselves on delivering prompt and professional service, and are disheartened to hear that we're not meeting those expectations. We'd love to speak with you and look into any pending maintenance orders, as well as any noise concerns you may have. Please contact our team at 707.423.4277 at your convenience. -Your Rolling Oaks Team

Verified Resident 828547 • vrp • 2018 - 2020

10/05/2020

This apartment complex has been great. I have lived here 2 years. The office staff is always kind, and willing to accommodate you with any needs. They have gone above and beyond by doing community contests, painting party, virtual cooking together, and handed out ice cream… See More

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hi there, thank you so much for your review! We are glad to provide these events to our residents and we try our best to make the best out of these unfortunate situations when the power outages occur. Your positive feedback means so much to our team. Please let us know if there is ever anything we can do to make your stay more pleasant. Thanks again! -The Rolling Oaks Team

Verified Resident 828546 • vrp • 2019 - 2020

10/05/2020

I would recommend this complex to others. I have lived in the complex one year and believe they have been responsive to my needs. Due to the current Covid crisis, the amenities have not been available but the community has done a good job maintaining the… See More

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Rolling Oaks Apartment Homes Manager

10/07/2020

Thank you for your kind review! We are so happy to hear that we have met your needs and you are enjoying your time at Rolling Oaks. If there is anything we can do for you, please don't hesitate to let us know! -Your Rolling Oaks Team

Verified Resident • vrp • 2015 - 2020

10/05/2020

We enjoy it, we get along with our neighbors and staff is cool. But the location sucks, tired of pge cutting our power or having to deal with the fires. Plus our apartment is outdated and so are our appliances. See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Hello, we're glad you like your neighbors and the staff. We also do not like that PG&E shuts off the power or that fires occur. During those times, we do our best in accommodating residents by offering a charging station with snacks, coffee, and the use of a microwave from 9am-9pm with staff present for any questions. We also send updates as we are made aware. We do have upgraded apartments available if you're interested in a transfer, or we also offer appliance upgrades options. Please call the office at 707-423-4277 if you would like more information on transferring or upgrading. Sincerely, Your Rolling Oaks Team

Verified Resident • vrp • 2020

10/05/2020

You're paying for a good location. The office and the models shown online look better then the apartment itself. I had to do a zoom tour, so I was unable to really see the inside. Nothing was new but the faux wood floor. Not sure if… See More

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Rolling Oaks Apartment Homes Manager

12/24/2020

Thank you for your honest feedback! When we turn our apartments over we always strive to ensure that we inspect them as if we were moving in. We truly care about our residents, and the homes we provide. I would love to meet with you to go over any concerns you have with your current apartment home. Please feel free to email me at [email protected] Sincerely, Kimberly M., Community Manager

Verified Resident 828409 • vrp • 2020

10/05/2020

I am 79 years old and I really love the beautiful surroundings. My apt. I really do love it. I have not live in an apartment prior to this year. I lived in Berkeley for 60 years and I am getting with this community See More

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Rolling Oaks Apartment Homes Manager

11/02/2020

Hello, thank you for your review. We appreciate you taking the time to share your positive experience at Rolling Oaks. If there is ever anything you need, please don't hesitate to let us know. Have a great day! -The Rolling Oaks Team

Verified Resident 828408 • vrp • 2015 - 2020

10/05/2020

My experience overall has been good. The pros is it's overall a quiet neighborhood, the pool is beautiful, the gym is nice (could use some updated equipment). Cons: The rent has gone up quite a bit since we've been residents, and only changes made has been… See More

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Rolling Oaks Apartment Homes Manager

10/21/2020

Hello, thanks for taking the time to share your review. I am glad to hear that you overall have had a positive experience in our community, but I do apologize for the maintenance issues you are experiencing in your apartment home. If you wouldn't mind calling me at 707.423.4277, I would like to discuss the situation and steps on how we can improve your situation. Thanks, Kimberly M., Community Manager

Verified Resident 827652 • vrp • 2020

10/03/2020

Nice apartment complex with everything you need. Maintenance requests seem to be done quickly and efficiently, but not many needed. They seem to have handled covid really well so I applaud them for navigating that situation.

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Rolling Oaks Apartment Homes Manager

10/07/2020

Thank you for the great review! We are happy to hear that you are enjoying your time at Rolling Oaks and that the staff and maintenance have met your expectations. If there is ever anything we can do to make your stay more enjoyable, please don't hesitate to reach out. -Your Rolling Oaks Team

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Parking
Electric Vehicle Charging Stations Available
Garage

General

Air Conditioning
Alarm
BBQ and Picnic Area
Balcony or Patio
Basketball Court
Business Center
Carpet
Clubhouse
Crown Molding
Faux Wood Floors
Fitness Center
Fully-equipped Kitchen with Microwave and Dishwasher
Garbage Disposal
High Ceilings
High-Speed Internet
Lounge with Fireplace
Non-smoking Community
On-Site Maintenance
Online Payments Accepted
Outdoor Kitchen Area
Pet-Friendly Community
Playground
Pool
Public Transportation
Rolling Hills View
Roman Tubs
Sauna
Short Term Lease Available
Spa
Walk In Closets

Pets

Dogs Allowed
Deposit: $400
Rent: $20
Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
Pet Limit: 2
Comments: Pets over 40 lbs must be in lower level apartment. Manager approval and vaccines required.
Cats Allowed
Deposit: $400
Rent: $20
Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
Pet Limit: 2
Comments: Pets over 40 lbs must be in lower level apartment. Manager approval and vaccines required.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,859 - $3,786
SQ. FT.
740
Available
Avail.
5 Units
Model
Aspen

View Floor Plan

Price
Price
$1,935 - $3,779
SQ. FT.
790
Available
Avail.
3 Units
Model
Beech

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
932
Available
Avail.
N/A
Model
Douglas Fir

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$2,399 - $4,414
SQ. FT.
1,136
Available
Avail.
2 Units
Model
Chestnut

View Floor Plan

Price
Price
$2,434 - $4,607
SQ. FT.
1,240
Available
Avail.
4 Units
Model
Evergreen

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,949 - $5,898
SQ. FT.
1,390
Available
Avail.
1 Units
Model
Hickory

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Located in beautiful Fairfield, CA, among green rolling hills and sunny blue skies, Rolling Oaks Apartment Homes provides residents with the comforts of home and the luxuries of professional service. Our one, two, and three-bedroom floor plans feature thoughtful details such as a full kitchen with breakfast bar for entertaining, a full-size washer and dryer, crown molding, and walk-in closets to maximize your space. Whether you prefer a basketball game, workout in the fitness center, or an invigorating swim with the lap lanes in our upscale pool, our community offers plenty of recreational activities and amenities to complement your wellness plan. We can also provide electric vehicle car charging to help our residents commute to wherever they need to be. Find out why being halfway between San Francisco and Sacramento, and so close to Napa Valley is the perfect place to be. The success of our community depends upon exceeding your expectations and making your living experience exceptional. Welcome home!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Rolling Oaks Apartment Homes?
The community is rated 3.7/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Rolling Oaks Apartment Homes?
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Rolling Oaks Apartment Homes?
The community is rated 3.3/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.3/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 98.08% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 26.56 days to their community reviews in the past year.

Who manages Rolling Oaks Apartment Homes?
NALS Apartment Homes

What is the pet policy at Rolling Oaks Apartment Homes?
Dogs Allowed
Deposit: $400
Rent: $20
Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
Pet Limit: 2
Comments: Pets over 40 lbs must be in lower level apartment. Manager approval and vaccines required.
Cats Allowed
Deposit: $400
Rent: $20
Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
Pet Limit: 2
Comments: Pets over 40 lbs must be in lower level apartment. Manager approval and vaccines required.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Up to $500 Move-In Specials on Select Homes! Contact the local office for more details.