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fairmontgirl • Resident 2018 Recommended
Reviewed 07/05/2018
I lived here from 2004-2008, then I purchased a house in Elk Grove. In 2014 I sold my house and moved back to the Fairmont At Willow Creek. Everyone knows that moving can be extremely stressful; however, the staff makes the entire process very seamless and comforting. No one is perfect by any means and it's not that problems don't happen in life; it's how they're handled when problems do. I'm the first one to admit that I am a perfectionist and can be difficult to take at times. I typically work with Cherilyn and Lacey. They are always helpful and kind. They make me feel like I'm home. When maintenance issues arise, they're always handled in a timely manner. Randy, Thomas and Ryan keep things clean in my apartment and if you knew me at all; that's a big deal. I recommend the Fairmont At Willow Creek to everyone.
Fairmont at Willow Creek Manager07/05/2018

Hi Fairmontgirl, On behalf of the Fairmont at Willowcreek team and myself, thank you for taking the time to share this wonderful feedback! We are grateful that you called us home from 2004-2008 prior to purchasing your home in Elk Grove and then choosing to make us your home again. This is a compliment in itself and we value your residency! We sincerely appreciate the kind words about our team and providing your experience while working with them. I agree the team at Willowcreek is wonderful and am glad to hear they've been able to meet your expectations and assist you when needed. Thank you again for making us your home and please let us know if there is anything we can do for you in the future. Best, Nicole Hernandez Regional Marketing Director

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Fairmont at Willow Creek

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