I recently renewed my 2nd year lease based on my satisfaction with Fairmont at Willow Creek. Staff and maintenance really care about residents as demonstrated by how quickly they resolve issues ranging from disturbances to maintenance. They are fairly consistent with ensuring residents understand the policies and procedures. And enforcing them. I've lived in apartment complexes where management turned a blind eye to valid resident issues. It's not easy running an apartment complex and dealing with people. The management and staff at Fairmont at Willow Creek always has the residents best interest at heart. And that's why I enjoy living here.
Fairmont at Willow Creek Manager08/29/2018
Hi Betty - We appreciate the time you took to provide us with a 5-star rating and this fantastic feedback! As a team, we strive to provide great customer service and are glad to hear we've been able to do this. We value your residency and appreciate you choosing us as your home! Thank you, CWS Customer Care