I have been living in this place from last 3 months and facing so many issues with the place.
1. Maintenance are done only after 5 days after request.
2. Staff are super rude and never expect a direct answer for any question.
3. Unnecessary charges added every month rent: Sewer rate varies from $27 first month to 143 last month!
4. Have seen atleast 3 apartment robbery in last 3 months.
5. There is no pedestrian walk path into/out of this apartment.
6. Gym is badly maintained and literally stinks inside.
Manager
7/21/2014
Folsom Ranch Apartments
Thank you for your feedback. We are sorry that you may have found it frustrating dealing with the Rental Office. Our management team is trained to be friendly and approachable. Part of successful community management includes residents letting the Rental Office know what their maintenance needs are. When maintenance requests are made, they are promptly responded to. With regards to crime on the property, we have had no reports of the incidents described in your review. We encourage residents to report any unusual activity or crime immediately to the Rental Office. When instances are reported we take proactive measures to maintain a quality living experience. We welcome you to visit the Rental Office and discuss any concerns you may have.