Legends at Willow Creek
Resident • 2010 - 2011 Not Recommended
We signed a lease here one year ago. It's been a hard year. We were initially drawn to the Legends because of the 1 bedroom floor plan. It was nice for a 1 bedroom. Big closet. Big bathroom. The apartments themselves are nice. However, the office staff is horrific. I can't even tell you how many times I've stopped by the office for questions or to drop something off and they were closed because they were out showing apartments to people. Every other complex I've ever lived in has had SOMEONE left in the office to let people in. Not this one. One time I stopped off 3 times during business hours with no one there to help me. Twice I'e stopped by 10 minutes after they were supposed to be open and no one was there yet. So unprofessional! Also, at LEAST twice a month there were maintenance notices on our door. I've never seen a complex bug their residents so much with notices to paint, inspections, etc. And unlike every other place I've lived, they do not give you a specific window of time so that you may plan for these intrusions. They give you a WEEK that they will be by. We have a dog and we both work. It is not easy for us to try to guess what day in an entire week they may be by so that we can plan to be home for these "inspections." This type of large time frame makes it very convenient for maintenance....they have a whole week in which they may drop by to do their work. However, this has been at the expense of their residents who they clearly don't care about. They don't call back when they say they will. They never fix things when they say they will. We had to call maintenance EIGHT times for our fireplace. Each time they said they fixed it, but when we would try to turn it on it was not fixed. Either their maintenance staff is extremely incompetent or they said they came to fix it when in fact they did not. Oh, and look out for maintenance workers leaving trash EVERYWHERE. It got so bad that we could not walk our dog in the back anymore...there were beer bottles and glass left everywhere. Please do yourself a favor and do not rent here. We bought a house and will soon be paying the same for our mortgage that this rip-off of a complex was charging us for a 1 bedroom apartment. This place is a nightmare.
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