I lived there from 2005-01 to 2011-05, long time right? The reason why we stayed so long is stated in the last paragraph.
Overall it's O.K. Whenever I needed maintenence they did show up and fix things well. Gym is good, swimming pool cool too. The best part is the trail for jogging.
Staff O.K. - they perform job in a way most people do theirs. They collect rent, accept maintenence requests, provide contact phone numbers of utility and TV companies, and say hi to you when you step into the leasing office. That's within expectation, as I never dreamt about getting birthday present from them anyway.
Noises from college kids party during the weekend is horrible. Once some drunk kids even ring my door bell intentionally, totally unacceptable behavior. Again, due to those kid parties the parking is a nightmare on Saturday after 7:30 p.m.
Rent rate keeps going up every year. We stayed there for 6.5 years and didn't move out just because moving is not something pleasant for us. We eventually moved out because of job relocation, and at that time the monthly rate for the two bed room was over $1,500 USD already.