Review History for anonymous

The Galleria


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anonymous

Resident 2011 - 2012

1/30/2012

Leasing office staff are nice

Pros: - I found their office staff really nice and helpful. - Online service is great. You can schedule online payments so you won't forget paying your rent on time, plus you can request services online and see the status. - Maintenance staff is attentive. If you explain what your problem really is, they fix it right away for you. - The office hours are nice. 7 days a week, and open til 7PM on Wednesdays, which is great if you need to stop by after work. - Dog lovers place. This is one of the very rare apartments that allow dogs over 35lbs. Nearly everyone there has a dog, so no one complains about your dog barking. They provide poop bags. I felt comfortable having my medium size dog there. They do charge $50 for pet rent, but it was well worth it for me. - Parking was never a problem for me because I only needed one spot and it was covered/assigned. My boyfriend never had a problem finding a guest spot right outside the gate. Cons: - Their fitness center is way too small. I tried to go there once and never went back because there are only few machines, and always occupied. - Smokers. I had to live upstairs to the downstairs neighbor who was a chain smoker and a next door neighbor as well. I could not keep my windows open to get fresh air on nice days. - Rent increase. Like all other apartments, they have the discount for the 1st year you are there. The following year, you are hit with what seems like an extreme increase because you will no longer have the discount. I have not moved out, so this might change after I move out and find out I get no deposit back even though I kept the place in order. We'll see. But that's part of life of apartment living. I would like to thank one of the staff, Mike, in particular for always remembering me from the day I signed the lease. He was always nice and even at the end of the lease, he tried to suggest Archstone in other areas that I was moving to and looked up some information for me. Unfortunately, I had to pick another apartment in the area of our choice. I know for sure the new place I'm having to move to is not going to be as nice. I will miss Archstone Fountain Valley. My first living experience in Orange County. :)

    Review 9 out of 39

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    The Galleria

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