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Serena Vista

 
 
 
 
 
 

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Resident · 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2009
My wife and I have been living here for about a year and this place is wearing on our nerves. First the new management. They don't care about tenants at all. I frankly don't know how they still have their jobs. They sent us a bill for a late fee when we payed early. Delivered on Christmas by the way. The secretary man up front (-------) could easily be replaced by a kiosk as he has no opinion, decision making power or use beyond a human answering machine. ------ the manager could do without his vocal cords as his real talent lies in the endless ninja like taping of whatever worthless notice he is putting up on your door today. We told them that someone had dumped dirt in the washing machines vandalism style and they nonchalantly replied ok, and just called maintenance. They didn't bother to get up and walk the 12 steps to go see what had happened. They didn't bother to let us know that they were going to be replacing our balcony early in the morning while we were sleeping. The gardening staff seems to be using the leaf blower every day first thing in the morning. The walls are paper thin and you hear people walking or having sex. Dogs crap all over the place now. Just not worth it.
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Serena Vista

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