My husband and I made the mistake of renewing our lease with them for another 13 mons. in Feb. of this year...ever since we renewed our lease, terri been calling us to complain about something..just today we were advised that there were too many cigarette buds on the ground when we live upstair. Supposely someone saw us and she assummed that it was us....The staffs at Casa Arroyo beside Sam are the rudest people ever. They treat you like shi.t.. once they don't want you there anymore....they're constantly asking you how many people lives in your apartment just because you have vistors sometime. The contract clearly states that if you are going to have visitor for more than 3 weeks, notify them other wise you don't have too...why ask your tenants how many people live in their apartment if their visitor is only there for a week..dumb..