Review History for drogers2

Renaissance Apartment Homes


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drogers2

Resident 2008 - 2012

7/20/2013

I lived here for 4 years and didn't know how good I had it until I moved away for a year. So I decided to leave a good review. Better late than never. Let me start off by stating the staff are awesome. The two ladies in the leasing office were always so sweet to me and the ridiculous amount of packages I ordered. They always signed for them and locked them up for me. One time I left town for 6 weeks and I forgot to turn off my flat iron. I panicked at the airport and called them. They were sweet enough to go into my apartment with my permission and turn it off. Maintenance was awesome and they were always at my apartment within 2 hours to fix something. If they couldn't make it within that time-frame, they told me and came by the end of the day. Now to give a balanced review I have to discuss the downsides. My friends had difficulty finding parking at night. You only get one space per unit no matter how big it is. However, if someone parks in your spot you can tow them quickly and security was great about watching your car to make sure the person you towed didn't do anything to your car. Also, the AC could have been more evenly distributed. My bedroom was hot, but the living room was much colder. The shower tubs had a finish on them that often peeled and needed to sprayed back on. The main closet was on the balcony and it would be nicer if it was inside the apartment. Also, the community isn't gated, and some people had their cars broken into, but the office was great about notifying us, rather than trying to hide it, and encouraged people to not leave valuables out in the open on the car seats. Also, I had a wasp that kept trying to build its nest and the office sent Terminex out every 2 weeks to take care of that and any other issues the community had. Though I didn't have any problems beside the wasp nest outside. Here is the main reason why I loved this place. They cared about having you as a tenant. For example, I was going to move somewhere as I was looking to upgrade to a 2 bedroom in a different area because I thought theirs would be way more than the one I was looking at based on my 1 bedroom rent. I turned in my notice, and the next day when I went to get a package one of the ladies asked why I was leaving. I explained why and she offered me an apartment on a different side of the complex that was a two bedroom for only $30 more than what I was paying for my 1 bedroom. She said it was cheaper because the apartment was on the busy street and was difficult to rent. I went and checked it out and it was perfect for me. I was from the Milwaukee/Chicago area so what is a busy street for Fresno people isn't for me. Being a graduate student this was the best possible rate ever. Another example, They called me 3 months after I left because a package accidentally got sent there. I told them I moved across country & couldn't pick it up. They sent it back to the shipper for me and I wasn't even a tenant anymore. I'd also like to mention this place NEVER raised my rent (based on my unit) in the 4 years I was there; Not even one cent. I was sad to go but got an internship in a different state. If I ever go back, I will definitely live in these apartments.

    Review 12 out of 29

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    Renaissance Apartment Homes

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