Review History for Atrapp83

Emerald Ridge Apartments


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Atrapp83

Resident 2014 - 2015

12/14/2015

Where do I begin? I guess I'll start from the beginning and work my way through the year we lived here. About one week into living at Emerald Ridge we noticed that the paint in our back bathroom was bubbling. It was reported promptly to management and they found a leak in the upstairs apartment and repaired it. However, the paint continued to bubble over the entire ceiling. We then noticed mold growth on the same ceiling. This was also reported at which time we were told that it was in the lease that we were to "wipe off all moisture on the walls" after showers. So they literally expected us to towel down the entire bathroom after each shower?? We've never in all our life had to do that before. After multiple times of pointing out the moisture and bubbling paint, they never fixed it and the AC vent also rusted which caused rust to blow all over the bathroom every time the air or heater turned on. IWe also asked them if they could put a peep hole in the door as we had multiple strangers knocking on our door and we wanted to see who it was. We were told they would look into it and we never heard back from them. We also reported graffiti and a wasp nest to management. It took two weeks for them to cover the graffiti, which was there for about a month before we reported it. It also took them about two months to remove the wasp nest. Thankfully I don't believe anyone got stung by the numerous wasps just two doors down from our apartment. Also, the air vent in the back bedroom never blew a strong enough amount of warm or cool air to heat or cool the bedroom. We decided not to report this as our other issues were either dismissed or took a long time to fix. So during the summer, to remedy the hot bedroom, we would open our windows at night only to find we were letting cockroaches in. Yay!! Also, almost all of the locks on the doors to parking were constantly breaking. Instead of replacing the broken lock, they would instead repair it only to have it break just a couple weeks later. There were countless times we'd have to walk to the far side of the apartments just to gain access to our cars through a working lock. Closer to the end of our stay, we would routinely find beer bottles and cans thrown in the bushes inside the community. It would take days, if not weeks, for them to finally clean them up. Also, if you're a fitness buff and excited by the small gym, forget about it. During our stay two of the two treadmills were not functioning and the laundry facilities next door made it unbearably hot so you didn't want to exercise anyways. Lastly, I want to advise all future tenants to thoroughly inspect ALL areas of the apartment and note any dirt or issues in writing and with pictures. Our carpet routinely had spots come up from stains from previous tenants. I constantly had to scrub the stains on the carpet only to have them come back a month later. The day we moved out, Kera insisted that we don't clean the apartment stating that if we forget one little thing they will charge us $120 to clean the whole apartment, so it would be easier for us to just save the time and pay being that we would most likely end up paying anyways. So, I didn't scrub the stains on the carpet. We are now being blamed for soiling the carpet and we are being accused of allowing our litter boxed trained cats to pee on one spot on the carpet. When I questioned the charge I was told it may not be urine but it is a spot that smells like urine. Since NO ONE in the entire apartment ever peed on the floor or ate food anywhere there was carpet, I'm basically being told the previous tenant left a pee stain on the floor (that we lived with for a year) and we are now being charged $255 to fix it!!! Absolutely unbelievable!!!!!!!!!!!!! I will never rent here or from the company that rents out these apartments again. If you're looking to rent here, you can find some where better. If you choose to rent here anyways, be careful and cover all your bases or they will rob you of your hard earned dollars.

Review 2 out of 27

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Emerald Ridge Apartments

March 2024

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