I enjoyed my short stay at Pacific Oaks. What grabbed me was I was able to have my cat live in the apartment. The pool was nice, and the grounds were well kept and attractive. The staff were very nice and I should hope so because I am a nice person and only expect the same. I never had a problem with laundry other than hauling it up and down the stairs. The vaulted cielings for upstairs units is a plus but it is so hard to move out!!!! Parking for two is sometimes hard depending on when you get home. I think it is worth the extra rent to be in a nice place like this. Since I was only a tenant for 6 months I got most of my security back minus carpet cleaning and a little painting. I made sure to clean the place really good before I moved out. Good Luck apartment hunting!!