Review History for Verified Resident 683545

Zen Senior Living Diamond Valley


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Resident 683545

Verified Resident 2019

8/20/2019

Just moved in today - the unit was very clean with all brand new fixtures, carpet, blinds, and appliances- the apartment is very nice. When I moved into a senior complex I expect it to be quiet - I am old, disabled and need peace. When I first checked out the place - the neighbor below me was playing loud music that can be heard from the sidewalk - I brought it to the attention of the management office - I knew once I heard that day that I would always hear it everyday - I ask if I could choose a different apartment but none were available- now that I am in the apartment- the music continue to be loud on my very first day - it is very humiliating to have to listen to annoying music coming from someone else's apartment- I leased for a Whole year -im truly surprised no one else is complaining about this matter
    Manager

    8/31/2019

    Zen Senior Living Diamond Valley
    We are thrilled that you found your new home sparkling clean for your move-in! We are, however, sorry to hear that you have some noise concerns. We understand how frustrating that must be and want to ensure you that the comfort of our residents is important to us. Please reach out to us at 951-929-3775 or zendiamondalley@trinity-pm.com to share more details about your situation. We look forward to a productive conversation! Thanks for the review.

    Review 12 out of 55

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    Zen Senior Living Diamond Valley

    March 2024

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