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Park Heights Apartments

 
 
 
 
 
 

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raiderrob44
Resident · 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2014
So I have been living for some quite time here at Park Heights and I can say thus far my experience had been excellent. In my life I have lived in a handful of apartments and I can say that this is my fav place I have lived at. It is close to many stores and bus lines and freeways. The property has such a pleasant appeal with many trees everywhere kind of looking like a park. The grounds are well kept and the guys are always going around making sure its clean. The maintenance crew is very knowledgeable and know what they are actually doing. They take care of work orders in a timely fashion plus they have a maintenance emergency number for 24 hour maintenance man (amazing!!!!) I know they have surveillance cameras throughout the property which makes me feel safer -they actually work YAY! (: . Also i've seen a patrol officer so it scares the bad people away. My apartment is very nice and spacious which I love ( no white walls!!! finally!!!! ) which is a plus. My neighbors are super awesome. I love how I'm just down the street at work and I have a couple of co workers that live here as well which is great since they are responsible and hard workers which is the type of ppl id like to have as neighbors. And Finally I want to praise the girls that work in the office. Angelica is such a sweetheart. Always with a smile in her face. Always saying hi to residents and knows all her residents very well. even if I call to make a work order I don't have to give her my apartment number because she already knows everyone and takes the time to know her residents. Last time I saw a rude resident yelling at her and she kept such great posture and control over the situation and handle it in such a professional way. Ana always is very attentive with her residents always making them feel right at home and shows concern for the residents and property. Always with a smile on her face as well. If their is a problem she resolves it in a quick and timely fashion way. They show nothing less than great and superb customer service. Management as well is very attentive with the appeal with the property and I can love and respect that about them. They set a good bar for their employees but they go above and beyond to make us resident happy. I recommend anyone to come to park heights and see what I am talking about. you will not be disappointed :)
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