The manager is lazy, she doesn't follow up with anything. Always late solving problems. While showing us our apt she opened the door too hard where she made an indentation on the wall with the knob. She promised to get it fixed, to this day (a year later) it's still not fixed. Our bathroom had a problem, she said she would take care of it. I ended up doing it myself, she never showed up or sent anyone to fix it. The only good thing is that she also works at McDonald's so sometimes she'll throw in some free food if she sees you there! Just shows her etiquete and character (or lack of there)