Since living here for nearly a year, I haven't had the need for any services or repairs till most recent. The tiny little ball that keeps the laundry door closed somehow popped out due to wear and tear. I happened to have caught Mr. Mauricio Perez while getting the mail and asked for a replacement kit which I can simply do it myself. As easy as that sounds, he insisted that he will take care of it for me. It was nearly 5pm in the evening and though he was almost off the clock, he still insisted; so within 2 minutes time, the unit was replaced and he thanked me for allowing him to service my needs. OMG are you kidding me? He is doing me this huge favor and he is Thanking me for it? WOW- if that wasn't dedication and service with a smile, I don't know what is. Prior to this incident, Mr. Perez was the one that came out and replaced the smoke alarm batteries and air filter in the unit. Each and every time I have bumped into him in the halls, he always smiled and asked how I was doing and if there is anything that he can do?
I am happy to know that people like Mr. Perez still exist in this world, I truly appreciate him, his colleagues and all the wonder staff at Camden Irvine for making my stay here safe and comfortable. You all rock!
Sincerely,
Charles