Ratings & Prices for Sofi Irvine, Irvine, CA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	2
Office Staff	3
Maintenance	2
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (84 Reviews)

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Resident • 2020

04/28/2020

I lived at Sofi Irvine for 18 months and had a bad experience the majority of my time there. It smelled like weed in the hallways and when the AC or heater was on. There was dog poop and pee on the sidewalks, the fire alarm… See More

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Sofi Irvine Manager

04/30/2020

Dear resident, thank you for sharing these concerns with us. We're sorry for these inconveniences! We typically have our spaces ready for move-in day so we apologize that your space wasn't taken care of in time. To operate according to our high ethical and service standards, we make it our top priority to follow the lease contract when assessing fees and/or charges. Please know that the comfort and wellbeing of our residents is our top priority and that your experience is not our typical standard. We're disappointed to lose you as a resident and appreciate your feedback. If you would like to go over your review in more detail, please contact our office. Thanks again for sharing with us. Jennifer S., Community Manager [email protected]

Resident • 2018 - 2019

01/11/2019

Price is good and space is decent. Staff is terrible. It is impossible to get the information you need from them and they are highly incompetent. We received so many lies or misleading information about our unit, price, amenities and so many things from the leasing… See More

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Sofi Irvine Manager

01/14/2019

Thank you for expressing your thoughts on our community. While we're happy you feel you're getting a good value, we're disappointed by your impression of our service, as we strive to promptly address any resident requests with attentiveness and tact. We apologize for the missed connections you've experienced in the past, and we will work to provide clearer and more efficient communications in the future. So we can have a more straightforward conversation and better meet your needs, we invite you to come by our office or contact us at [email protected] We appreciate your patience and look forward to refining your environment soon.

Irvinecali • Resident • 2016 - 2017

02/03/2018

The apartment complex is clean and affordable. However, the staff is extremely unprofessional and incompetent. We were told the wrong apartment number when applying for an apartment and ended up having to live in the wrong apartment. PARKING SITUATION.. There’s an extreme lack of parking spots,… See More

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Resident • 2014

11/20/2014

Do you want to live in a quiet, clean, well kept complex with like-minded individuals?Then this is NOT for you. Was nice at first, but is getting increasingly ------. Do you like construction and congestion? Well they're tearing down one of the industrial buildings across the… See More

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Resident • 2011 - 2014

06/18/2014

Liars, cheaters and thieves! Management is bunch of criminals! moved one month ago, left the apartment in perfect condition, even had a person inspect it and he said that we should get our deposit back. Guess what - no money back. They said that they had… See More

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Resident • 2014

05/02/2014

I used this website when shopping around for apartments, but I honestly don't know how this one has such a low rating. I've only been here for about a month, but the transition from a house to living in these apartments was easy. The staff is… See More

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Resident • 2012 - 2013

05/26/2013

I have no complaints, this is the best value for the area and the staff is friendly, which can't be said for many other complexes in the area. The apartment comes with everything including the washer and dryer, you can't ask for much more than what… See More

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Resident • 2011 - 2012

03/29/2013

I lived at Charter for a year and enjoyed my stay. The staff is very nice and professional. The office has a nice layout and I used the business center and the complimentary coffee to do schoolwork. The office has free wi-fi and the gym is… See More

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kl1i2on3 • Resident • 2012 - 2013

01/16/2013

I have no idea why these apartments have such a low rating. My husband and I have really enjoyed living at the Charter Apartments. We live in one of the Junior one bedrooms. The living room and bedroom are small, but I love the size of… See More

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Resident • 2010 - 2012

11/15/2012

The management posted request to write review of Charter Apts living. So, here it is. Charter Apts advertise that this is "luxury living". It is not. Outdoors are kept pretty nice. You can hear the guy with leaf blower EVERY DAY. If you are student and… See More

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tfong007 • Resident • 2011 - 2012

08/10/2012

This is perhaps the worse managed property in Irvine. I finally understand why paying to live in an Irvine Company compound is worth its weight in gold. This place is run by a bunch of clowns. As you all know ---- flows down hill. So the… See More

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eienblue • Resident • 2012

07/18/2012

I've been living here for a year and a half. Our lease is about to expire and they're raising it to 1435 for a one bedroom. Occasionally the fire alarm would go off because of stupid people burning their food and opening their doors. I really… See More

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Resident • 2007 - 2012

07/04/2012

This place is a dump and has gotten worse since they changed management companies. It is worth the extra money to live in an IAC complex. Any positive reviews you see for this place is from employees that work there. See More

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Resident • 2001

10/17/2011

(I was here from 2/2001 through 7/2011 -- the "to year" drop-down selection was stuck at "2001".) I recently moved out of my home at The Charter Apartments, after living there for more than 10 years, and had my life's journey not required I be elsewhere… See More

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Resident • 2010 - 2011

10/02/2011

i would write a detailed bad review but just read all of the negative reviews and all of the negative reviews of the people trying to stick up for this hell hole. i personally don't have a few hours to go into detail about the things… See More

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Resident • 2011

08/25/2011

Been at this apartment for 2 months now... The apartment itself is normal and okay priced for the area. I made the mistake of writing a check for few dollars less because I honestly forgot what the monthly rent was. Of course, they deposit the money… See More

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Resident • 2010 - 2011

08/17/2011

Pros- Reasonable value since most properties are more expensive in this area. It is a great location to live in. Well maintained. Very quiet! Outside storage on the balcony. Cons- The heated pool is cold. No recycling program. Bad parking for two cars. Note: Very safe… See More

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pnkrgrl79 • Resident • 2010

08/10/2011

Pros: The lay out of the 1 bedroom is unique and the in home washer and dryer are great! Unlike the typical Irvine Co. properties, the balcony's are very spacious and have a medium closet for extra storage space. The grounds are kept nice all year… See More

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Resident • 2011

08/07/2011

I am writing this review because I thought it would be helpful for those looking for a great place to live. First of all, I tried to move to the Charter Apts. in Irvine 8 years ago but I got relocated to Northern California and din't… See More

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Resident • 2009

08/05/2011

The office staff is beyond rude, there are no words to desribe their level of arrogance and level of apathy when dealing with an existing tenant. I have stopped interacting with them it is that bad. Constantly mishandle packages delivered. They have absolute idiots working in… See More

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Resident • 2010

08/04/2011

After reading this review it is apparent that this person has a hard time following the rules that the rest of us follow. I am glad that they [the apt staff] care enough about the community to enforce the rules. I had a resident living beside… See More

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Resident • 2009

08/02/2011

the staff in the office is very nice and will very nicely tell you to go fly a kite when your a tenant that encounters any problems under contract but they don't know what they are talking about off hand about the apt and instead of… See More

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Prospective Resident • Visited 2011

07/30/2011

At first this looked like a great place to live, if a bit pricey. It has lovely grounds and the apartments seem to be of at least average quality. After putting down a deposit to hold an apartment, they demanded an application fee of $70 even… See More

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Resident • 2011

05/06/2011

Great sized apartment and amenities (in-unit washer/dryer, tennis court, 2 pools, gated underground parking, additional storage unit on the balcony) for the price. The leasing consultants are all really nice and friendly but the management is EXTREMELY disorganized. After living here for only about a month… See More

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Prospective Resident • Visited 2009

04/24/2011

The management is frugal and doesn't care about tenants' health and lives. They don't change carpet for new tenants. The place is pets friendly, fleas everywhere. The leasing office has fleas too. The bathroom is very dark and smell bad. The hallway has very horrible smell.… See More

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•

Updated Review

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Manager

Features & Amenities

Parking

Covered Parking
Guest Parking

General

Business Center
Clubhouse
Elevator
Fitness Center
Free Weights
Gated Access
Hot Tub
On-Site Maintenance
On-Site Management
Online Resident Services
Outdoor Patio with Fire Pit
Pets Allowed
Pool
Recycling Program
Sauna
Short Term Lease Available
Spa
Storage Space
Sundeck
TV Lounge
Tennis Court
Volleyball Court
Wi-Fi Access

Pets

Cats Allowed
Deposit: $500
Rent: $50
Comments: up to 2 animals per home
Dogs Allowed
Deposit: $500
Rent: $50
Comments: up to 2 animals per home

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,755 - $2,490
SQ. FT.
450
Available
Avail.
1 Units
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
710
Available
Avail.
N/A
Model
Plan B - Upgraded

View Floor Plan

Price
Price
$1,815 - $2,700
SQ. FT.
650
Available
Avail.
5 Units
Model
Plan A - Upgraded

View Floor Plan

Price
Price
$1,882 - $2,679
SQ. FT.
750
Available
Avail.
2 Units
Model
Plan C - Upgraded

View Floor Plan

Price
Price
$1,911 - $2,761
SQ. FT.
750
Available
Avail.
5 Units
Model
Plan D - Upgraded

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,050
Available
Avail.
N/A
Model
2 Bed 2 Bath - Upgraded

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Open the door to a better way of living at The Sofi Irvine. Our unparalleled location in Irvine, CA, our lavish collection of amenities, and our caliber of resident service offer you much more than an apartment community—Sofi offers a lifestyle from the inside, out. Our community is nestled in a park-like setting, offering two sparkling pools, two rejuvenating spas, and select newly upgraded apartment homes. Or, if your idea of relaxation is a good workout, you'll enjoy our newly upgraded on-site fitness center. Stop by today for a Tour!

Office Hours

Sunday: 10:00 AM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Sofi Irvine?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sofi Irvine?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Sofi Irvine?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.

Who manages Sofi Irvine?
Pinnacle

What is the pet policy at Sofi Irvine?
Cats Allowed
Deposit: $500
Rent: $50
Comments: up to 2 animals per home
Dogs Allowed
Deposit: $500
Rent: $50
Comments: up to 2 animals per home

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
Select Apartment homes get from $500 to 1 Month in Free Rent on your second month! *Applies to Select apartment homes and is based on approved credit. In an effort to provide the best customer experience, we are now offering virtual tours and self-guided tours by appointment only. Contact us today to schedule your personalized experience!