Veranda La Mesa

Thank you for reviewing our community as feedback from former residents can be valuable to us. We regret any issues with your security deposit, especially because our team aims to communicate all policies and charges related to move-out in advance. We are discussing your situation with our team and someone will contact you shortly to discuss this further. In the meantime, if you wish to reach out to us, please email us at [email protected] We appreciate your review and wish you well.

On behalf of the entire team here at Veranda La Mesa Apartments, we would like to personally thank you for taking the time out to provide this feedback to our team. We know how important it is to create a comfortable and relaxing environment for our residents, and we regret to hear about your experience with the installation of your new windows. Your feedback will help us as we continue to make improvements to our community and services. We're addressing your concerns with our team to ensure we're meeting our expectations in providing a better community living experience. Someone will be contacting you to discuss further. Thank you.

We are very disheartened to hear that you have not had a positive experience in our community. It is our top priority to provide exceptional service to all who walk though our door, and we apologize for any frustration that may have been caused by this experience. We are currently working to fix some of the issues that you have mentioned in your review. In the past year, we have implemented a new parking policy that records the parking passes in our system and does not allow duplicates. It is our intention that this will cut down on the number of misunderstandings and solve assignment issues. It is our policy that dog owners must clean up after their own pets. However, our maintenance team works very hard to provide the highest quality of life for our residents at Alvista, and will clean the grounds whenever possible. If you ever have any questions concerning move-out costs, the terms of your lease, or anything else, we are always happy do our very best to help! We encourage you to reach out to our community manager at [email protected] so that we can speak with you about how we can work to resolve the issue. Thank you very much for taking the time to provide us with feedback. We hope you have a wonderful day!

Hello Mike - We're so sorry for the confusion! Our team sent you two emails, but it looks like a glitch failed to get your replies to us. Our Community Manager, Sharissa, has reached out, and we're so glad that you are moving forward with an application. If you have any questions along the way, please feel free to reach out to Sharissa at (619) 466-9966 or [email protected] - ConAm Customer Service ([email protected])

We apologize for your frustrations. If you feel our community team handled anything inappropriately, please feel free to reach out to our corporate home office at [email protected] with more details.

Hello - We're so sorry you've had a negative perception of our community, and we'd like to do all we can to help turn things around. We invite you to contact our Community Manager, Sharissa. She would be glad to schedule a meeting with you so that you can discuss your concerns in more detail. You can reach Sharissa at (619) 466-9966 or [email protected] Our community has courtesy patrol officers in the evening 7 nights a week. Unfortunately, crime can happen anywhere. We can advise residents to reduce the chances of their vehicles being targeted by removing all valuables and making sure that their car doors are all locked. We are happy to offer a pet-friendly community to our residents and their furry friends. Unfortunately, not everyone is as diligent as they should be about picking up after their pets, and we address this with them when it is brought to our attention. Please let us know if you witness anyone failing to clean up after their pet, so that we can take steps. Our maintenance team also does sweeps of the community for pet waste in the mornings and afternoons. We apologize for falling short, and Sharissa would be happy to hear from you and do all she can to help. You can also reach our home office at [email protected] - ConAm Customer Service

Our new Community Manager, Sharissa, would welcome the opportunity to meet with you and go over your concerns. She's been working hard to make improvements, and want to do all that she can to make sure that all of our resident are comfortable. Please reach out to Sharissa at (619) 466-9966, or come by. In the mean time, we'd like to help shed some light on the issues brought up in your review. We do offer two 24 hour laundry rooms, and the other buildings should be locked at 10 PM. The machines are maintained via a company called Wash. If you notice any malfunctions, please contact us, or feel free to call Wash at the number posted on the machines. We are in the process of upgrading the hallway flooring from carpet to plank. We will also be painting the hallways and sprucing them up as we go. Policies regarding pets were not strongly enforced in the past. Sharissa is working to make changes. Sharissa has been personally making sure that the grounds are cleaned and maintained, as well as working on reinforcing non-smoking policies. We're also working to get the pool gates in good working order. Sharissa has been working with our courtesy patrol company to make sure that they are clear on our expectations. The community has recently gone through a termite inspection, and we are actively treating areas that have issues. Please let us know if you have any areas that need to be looked at. We appreciate your feedback, and Sharissa would be glad to hear from you, so that she can discuss this with you personally. You can also reach out to our home office at [email protected]

We are glad to hear that you are enjoying the community! Please feel free to come by the office if you would like to discuss our rental rates and how they compare to other communities in the market. We would be happy to assist.

We are so happy to have you and your furry family members here! Thanks!

We are so glad to hear that you are staying another year! We hope that we can continue to meet your needs, and that we'll have you for many years to come. We will pass on your comments and suggestions to our staff.