Thank you for posting your thoughts about living at Windridge. Reading these reviews and hearing resident feedback is important to me, as we use it to make our community better for all of our residents. Thank you for choosing Windridge as your home for the past nine years. We do have an Express Service Commitment, which states that requests will be filled within two business days. If this has not been your experience, please let us know so that we can address the problem. You can read more about the Express Service Commitment here: http://www.equityapartments.com/content/resident-commitments.aspx. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. I understand your have some concerns around the deposit and the move out process. We always offer to conduct a move out inspection to afford you the opportunity to address any items prior to vacating your home. Once we complete the final walk through we assess any applicable charges. If you have questions about this policy, please let me know and I would be happy to go over them with you. I am sorry you were not pleased with your experience here, and I would like to make it better. I am here to listen to your concerns, either in the office, or at [email protected] or at (949) 249-7655. Thank you.