Review History for Verified Resident 874266

San Sebastian Apartments


Updated Review

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Resident 874266

Verified Resident 2018 - 2023

5/18/2023

Have enjoyed living here the only recurring issue has been the ice maker on our refrigerator leaks water and the ice maker has been freezing up since we moved in. This is a problem with the refrigerator we have been told by the maintenance staff. We have asked numerous times to replace the refrigerator but to no avail as of now.
    Manager

    5/21/2023

    San Sebastian Apartments
    Verified Resident 874266, thank you for your kind review; we are happy to pass along your comments and you concerns in regards to the problem with you refrigerator to the team here at San Sebastian! Thank you so much again for your feedback! We hope you have a great day!
    3 Previous Reviews

    Previous Review

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    Resident 874266

    Verified Resident 2018 - 2023

    4/11/2023

    Overall excellent but, fridge water dispenser has leaked since we moved in and ice maker freezes up quite often and have asked numerous times for replacement but, has not been yet. Have notified office on many occasions.
      Manager

      4/12/2023

      San Sebastian Apartments
      Hello Verified Resident 874266, we appreciate you taking the time to leave us this feedback. We will pass along your concerns and please reach out with any further concerns.

      Previous Review

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      Resident 874266

      Verified Resident 2018 - 2021

      10/13/2021

      Excellent customer service and professional maintenance that do everything that they can do to make this community as enjoyable as possible for all residents. Maintenance staff is responsible and professional when dealing with any issues in units and clean up after they finish any work.
        Manager

        2/16/2022

        San Sebastian Apartments
        We appreciate your positive review about your recent experience with us!

        Previous Review

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        Resident 874266

        Verified Resident 2018 - 2020

        2/19/2021

        Excellent staff, friendly environment, when activities are available hard to beat. Will be glad when we are able to get back to normal. Staff, both office and maintenance are very attentive to the needs of the residents
          Manager

          9/14/2021

          San Sebastian Apartments
          Verified Resident 874266, thanks for your praise and kind comments about our team.

          Review 23 out of 72

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