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Siena Terrace Apartments

20041 Osterman Rd, Lake Forest, CA 92630
20041 Osterman Rd, Lake Forest, CA 92630

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Siena Terrace Apartments

 
 
 
 
 
 

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Ratings & Reviews (69 Reviews)

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Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/01/2021
The community at first appears like a decent place but there are certain disappointing issues depending on how you feel about them. First, for me the courteousness of the staff is important in a community. I had a very unpleasant experience with one staff member megn… See More
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haneyt • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2020
The staff was incredibly friendly, and the tour was informative. There were no issues with the process of getting set with the new rental, and the apartment was very clean. The place is in a quiet area of Lake Forest, only 10 min from the 5… See More
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Bhuvana01 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2019
Romeo is very friendly and one of the nicest person..we are thankful to Siena terrace for the fast action if we have a request to fix ...Romeo fixed the problem quickly and efficiently...great job !! ... See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2017
The office staff are great , always helpful. Great service from maintenance department. Quiet community. See More
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sienaterracesucks • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2016
PLEASE READ! If you're looking to rent from this place. Turn around and run the opposite direction as fast as you can! First of all, this is the WORST experience I've ever had at an apartment complex. By far. Even, if this is the only place… See More
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JRob3040 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2015
I have lived in many apartments (6 different apartments over 8 years) and this community and apartment are by far the worst I've lived in. First, let me give credit where credit is due. The leasing staff is great. They are super friendly and that's probably… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2013
***Update 10/13*** Forget this place! The grounds look nice, now that I have been here a while...I can state that I should have heeded the other comments on this site by previous tenants. Also, the comments below about people painting the cars in and out of… See More
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Dineroso11 • Resident 2005 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2013
I have been living there for eight years and my experience is outstanding !!. The maintenance of the apartments is perfect , any problem is solved immediately because they have a great team, full of technical knowledge, with high responsibility values.The most recent big project is… See More
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Siena Terrace Apartments Manager

09/26/2013

Thank you so much for taking the time to write a positive review! We appreciate hearing from you, and are so glad that you love your home. If there's anything else our staff can do for you, just let me know at [email protected] or (949) 830-7811. Thanks again!

DONTMOVEHERE10986 • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2013
Okay so I was optimistic, I loved living here, it was awesome...then about 6 months go by, I am counting down the days till my lease is up! It's noisy as hell! The gardeners wake my kids, they start at 730!!! They literally do lawn work… See More
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totallyanonymous • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2013
When we first moved in, things were okay...after a few months, the place has gone to semi-hell with the addition of the occasional homeless person sleeping outside of your doorway, quite a few gang bangers and families with 8 (or more) people living in one apartment.… See More
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Siena Terrace Apartments Manager

09/25/2012

Thanks for sharing your thoughts about your experience. Resident feedback is very important to me, and I want to ensure that your concerns are addressed. Our pools are for resident use only. Up to 2 guests per resident are also allowed with the resident present. All persons under the age of 14 must be accompanied by an adult. Alcohol, glass or illegal substances are not permitted at any time. Please alert the office if you see a violation of this policy. The courtesy patrol is available after-hours to enforce our parking rules. Any suspicious or illegal activity should be reported to the office or to the Lake Forest Police Department after hours. The grounds at Siena Terrace are cleaned daily, and we have a pest control vendor available weekly. Please contact our office if any areas of the community are unkempt, or to request pest control service. As for water shut-offs, we do try to inform our residents whenever they are necessary for upgrades or repairs. As we are currently undergoing apartment renovations, the water shut off time should be approximately 2 hours maximum, however, may be longer if there are unforeseen repair issues. Unfortunately, the community hot water is not metered through individual water heaters. Instead, each boiler system will affect 2 - 3 buildings when water is shut off. We have been exploring options to minimize the inconvenience to our residents as much as possible. If you have any other concerns or questions, don't hesitate to contact me at [email protected] or at (949) 830-7811.

Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2013
Okay so a lot of these reviews claim that it's dirty or dangerous but ill tell you from my experiance, it's neither dirty or dangerous. I'm a stay at home mom with a two year old so safety is a big deal too me. But honestly,… See More
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Siena Terrace Apartments Manager

02/15/2013

We would like to take a moment to thank you for your continued patience as we forge ahead with our community upgrades and renovations. Please understand that though we continue to explore options that will allow us to minimize water shut off times as much as possible, it is a necessary component of upgrading the plumbing in each of the apartment homes with the aim of minimizing the potential inconvenience of future leaks and floods for our residents. Though the inconvenience of the water shut off is known (and understood), the greater benefit is such that we are asking for your continued patience. Unfortunately, due to the construction of the property, one water heater system can service up to 2-3 buildings each. For example, if a repair is required in an apartment located in building D, this will affect all homes in buildings D, E, and F. In partnering with our contractor and project coordinator, we are now able to reduce shut off times to only 2-4 hours per shut off period. Hopefully, this will help alleviate some of the inconveniences that arise from water shut off. We will continue to email advance notification of scheduled water shut off dates. Please understand that, although we are working diligently to complete repairs as quickly as possible, unforeseen problems may push these times longer when needed. Additionally, please contact our office if you have any service issues outstanding. As part of our continued effort to improve the community, we have been upgrading and replacing garage doors. If you are experiencing issues with your garage door, please contact our office, via email, resident portal or phone. I apologize if this issue has not been addressed to your satisfaction, however, we hope that you will allow us the opportunity to correct any on-going service issues. Please remember that open parking is permit only. In order for our after hours courtesy patrol to identify our resident vehicles, a permit must be displayed. Please contact our team with any questions or concerns at 949.830.7811 or via email at [email protected]

BaptizedbyFire86 • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2013
This is an HONEST review. This place is average, allbeit over-priced as the majority of apartments are in this area. Pretty much par for the course in South Orange County. They are currently undergoing renovations and repainting the exterior. It's a good update, it's not granite… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/28/2012
DON'T DO IT! Moving into this complex is a big mistake. Huge! It's poorly constructed. Here's the list: There's a pipe in your bathtub that leaks rusty air conditioning water into your tub.The kitchen window does not... I repeat... Not open. It's shut so its purpose… See More
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Siena Terrace Apartments Manager

12/03/2012

Thanks for writing a review and sharing your feedback. We take online reviews seriously, and are sorry to hear that you are not having a good experience. If you are having issues with the fixtures in your apartment, please contact the office and we will send our maintenance team to address any problems. Courtesy patrol is available after hours to enforce our parking policies. Any suspicious or illegal activity should be reported to the office, or the Lake Forest police department after hours. Grounds are cleaned daily, and we do have a pest control vendor available weekly. Please contact our office if any areas of the community are unkept and/or to request pest control service. We do try to inform our residents whenever there is a water shut off necessary for upgrades or repairs. As we are currently undergoing apartment renovations, the water shut off time should be approximately 2 hours maximum, however, it may be longer if there are unforeseen repair issues. Unfortunately, the community hot water is not metered through individual water heaters. Instead, each boiler system will affect 2 - 3 buildings when water is shut off. We have been exploring options to minimize the inconvenience to our residents as much as possible. We definitely want to make sure you're proud to call Siena Terrace your home. Please contact me at [email protected] or at (949) 830-7811 so that you and I can discuss your concerns and how we can make things better.

Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2012
This place is a dump. You cant walk 5 ft without seeing multiple cigarette butts and pyles of dog ----. Not to mention spider webs and trash everywhere. The weight room and pool are used as a place for gangsters to sell coke and weed. They… See More
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Siena Terrace Apartments Manager

09/25/2012

Thanks for weighing in with your thoughts about Siena Terrace. We take resident feedback very seriously, and read every review posted. The grounds at Siena Terrace are cleaned daily, and we have a pest control vendor available weekly. Please contact our office if any areas of the community are unkept, or to request pest control service. Additionally, any suspicious or illegal activity should be reported to the office or to the Lake Forest Police Department after hours. If there is anything else you'd like to talk about, please visit me in the office, or contact me at [email protected] or at (949) 830-7811.

Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2012
BY FAR THE ABSOLUTE WORSE APARTMENT COMPLEX EVER!!!!! Let's see, our carpet was obviously not cleaned before we moved in as it was leaving our feet black. Our washer has flooded our laundry room TWICE damaging our personal property with no consideration for any compensation. When… See More
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Siena Terrace Apartments Manager

08/22/2012

Thank you for taking the time to post your honest feedback. I do want our residents to be proud to call Siena Terrace their home, and so I read every review posted about our community. It is important to know where our residents think we missed the mark, as well as where we have done well - so that we can improve Siena Terrace for everyone. We do apologize for the accidental flood in your apartment due to the drain hose coming loose from the drain pipe attached to your washing machine. Our maintenance team was able to repair it, as well as the kitchen drawer, dishwasher, and your air conditioner. If something is still not working correctly, please call the office. Also, if you ever have a noise complaint, please do let us know as soon as possible so that we can address it. I am sorry you have had a negative experience, and I would be happy to discuss any of your concerns with you. You may contact me any time at [email protected] or at (949) 830-7811.

Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2012
Very good service. Any fixing is made tops in 24 hours. We are still new here but like it much better then others. See More
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Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2012
Cons: 1) Several garages are being used as living spaces. 2) Noisy, unsupervised children running around past curfew. 3) Trash everywhere. 4) People digging through trash. 5) The garages are infested with rats. 6) Frequent car break-ins. 7) Over occupied apartments. 8) "Cop spotters" on street… See More
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sneaky_T • Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2011
I would strongly advise against move anywhere near osterman Rd in lake forest. I have lived in 2 different apartment complexes on this street (Siena Terrace and Bellecour)in the last 3 years and there has been an exponentially increasing occurrence of break ins and robberies over… See More
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unhappyrenter011983 • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/26/2011
1. All of the appliances in my unit are older than I am. The oven runs about 50 degrees too hot and burns everything. If you lower the temp it doesn't cook all the way through. 2. The carpet is old and has no padding underneath.… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2011
My experience has been great, my apartment upstairs is wonderful it's roomy and it feels like home. I've had some appliance problems but the maintenance people have been wonderful and immediately took care of the small problems. I recommend it to others. See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2010
We have been here for 4 months now, and the last month has been terrible! Let's start with the number 1 issue...our little friends the ants! We had seen ants here and there since we moved in, but didn't think anything of it. We caulked the… See More
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Resident 2007 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2010
I moved here back in December of 2007, mainly because I got a new job in the area. This place seemed ok back then, but ever since it has been going down hill. Let me start off with the bad: -Parking. It's ridiculous. You get only… See More
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brian92630 • Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2010
All I have to say is good things about this complex. I moved there in march as my first time living in an apartment and felt right at home. First you have your own private garage that you can store stuff in, which was what mainly… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2010
Okay first of all it is an okay community to live in. It is a bit "------" but I have seen worse. The pros are you get a refrigerator and a garage included no extra charges. Parking can be a hassle at night. And I had… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2010
The property could be nicer, upgrade all the garage doors and paint the buildings. For the buildings seem very old. Need to upgrade in the apartments. Change the flooring on the balcony back to concrete on upper levels. Stratches very easy, since its painted!!!! Never get… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,900

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,223

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

D-
Equity
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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Siena Terrace Apartments?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Siena Terrace Apartments?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Siena Terrace Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

Who manages Siena Terrace Apartments?
Equity

What is the pet policy at Siena Terrace Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


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Siena Terrace Apartments is an apartment in Lake Forest in zip code 92630. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,900 - $2,223. Nearby cities include El Toro, Foothill Ranch, Laguna Woods, Laguna Hills, and Mission Viejo. 92630, 92610, 92692, 92653, and 92637 are nearby zip codes.

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Siena Terrace Apartments

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Management Photos (19)

  • (Manager photo uploaded on 09/08/2010) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 09/08/2010) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 09/08/2010) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 09/08/2010) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 07/20/2011) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA
  • (Manager photo uploaded on 12/11/2013) Image of Siena Terrace Apartments in Lake Forest, CA

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