Review History for alopez91

Villa Palms Apartments


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alopez91

Resident 2012 - 2013

7/11/2013

We have been deeply dispointed that we are half way through the summer and there are no lounging chairs around the pool. And even worse, the new launging chairs have been piled in boxes around the pool for weeks. Not only do we not have a place to sit around the pool, but the pool area is just a mess of huge boxes. I could understand this situation for a few days but its has been weeks since the old pool chairs were removed and the boxes have been piled up around our pool. I went into my leasing office today to talk to Andy about this issue and she informed me that the reason for the delay is that they are resourfacing the pool. This still does not explain the weeks delay. I am appalled at your lack of planning in upgrading the pool right in the middle of summer making it unavailable to the residents during the time when the pool will be resurfaced. And also, that you waited until the summer to updrage your lounging chairs.
    Manager

    3/31/2014

    Villa Palms Apartments
    Hello ALopez91, Thank you for expressing your thoughts regarding our community's pool. Our pool area currently has 6 lounge chairs. 4 table chairs and a table, for the residents to use and we will be installing all new furniture once our pool area is resurfaced. This project will be completed within the next month, as we are currently waiting on the permits from Alameda County. In addition, we are working with a local sister property to allow our residents to utilize their pool while our pool is out of service. If you have any further questions regarding this, please feel free to email me directly at abenstead@experiencevillapalms.com or call 925.443.4544. Thank you, Andi Benstead Community Manager Villa Palms Apartments

    Review 17 out of 30

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    Villa Palms Apartments

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