What are noise levels like at Avana On Pine Apartments?

The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Avana On Pine Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Avana On Pine Apartments?

The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.1/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 94.29% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 20.63 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 2 Baths

Ratings & Prices for Avana On Pine Apartments, Long Beach, CA

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.8
Office Staff	3.9
Maintenance	4.1
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	35

Manager's Review Engagement

Percentage of reviews responded to	94.29%

Manager's Review Reply Time

Average time to respond to reviews	20.63 days

Ratings & Reviews (90 Reviews)

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Verified Resident • vrp • 2016 - 2020

Updated Review

02/25/2021

Dont waste your money here. Once Avana took over the property the whole building has taken a turn for the worse. The building is always dirty, smells of urine, elevators are always down and also dirty. The office staff does not care about residents safety, well-being… See More

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Avana On Pine Apartments Manager

03/01/2021

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (562) 901-4404. We look forward to hearing from you.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2016 - 2020

Updated Review

02/25/2021

June 2021 marks 5 years I have been a member of the Avana on Pine Community. This is an amazing property in the perfect location. The management team is first class. The support staff is outstanding. They are very responsive to tenants needs. My apartment offers… See More

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Avana On Pine Apartments Manager

03/01/2021

Thank you so much for your positive remarks! We truly appreciate you taking the time to let us know how we did. Please don't hesitate to reach out to the office if there's anything we can assist you with. Have a great day!

4 Previous Reviews· Last 02/20/2021

Verified Resident • vrp • 2017 - 2020

Updated Review

02/05/2021

My girlfriend and I have loved living at Avana on Pine since 2017. We like the staff and crew. We like the fact that we are centrally located in the heart of Downtown Long Beach. Can't wait to resign my lease. See More

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Avana On Pine Apartments Manager

02/05/2021

We're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

2 Previous Reviews· Last 11/22/2020

Verified Resident • vrp • 2019 - 2020

Updated Review

02/04/2021

My favorite apt Ive ever lived in. Going to miss it! The location is amazing and the management is always eager to help. The studio apt layout on the 1st floor is amazing. Such a big space and its so easy to get around the city… See More

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Avana On Pine Apartments Manager

02/04/2021

Verified Resident 733316, we are so happy to read such a great review about Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Previous Review

· 09/10/2020

Prospective Resident • Visited 2021

01/28/2021

New to Long Beach but not to apartment renting. (12+ years) The process couldn't be smoother with their staff accommodating my time and understanding truly what I was looking for. Christopher Jones was able to show me the 1 bedroom I was looking for and did… See More

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Avana On Pine Apartments Manager

01/31/2021

Hi Scott S., thank you so much for your positive comments about Avana on Pine! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Verified Resident • vrp • 2020

01/27/2021

I have lived in Avana on Pine for a little over a week now. So far, I am already loving it. From the very helpful staff to the apartment unit and location, I am looking forward to the rest of my time here!

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Avana On Pine Apartments Manager

01/28/2021

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident • vrp • 2020

01/16/2021

I was impressed and happy how Raul took care of the detached sink in the kitchen. He not only put the sink back into place, but he explained thoroughly what happened , and how he fixed it. I trust what he says :) See More

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Avana On Pine Apartments Manager

01/19/2021

We are very happy to have provided you with such a positive experience! We will also happily pass along the comments you mentioned to the team. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

Verified Resident • vrp • 2017 - 2020

Updated Review

01/13/2021

Extremely expensive place covered in excrement from humans and animals. God help you if you encounter an aggressive dog or a nuisance neighbor, because nothing will be done, and if it is done, it will take MONTHS or more

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Avana On Pine Apartments Manager

01/14/2021

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (562) 901-4404.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

12/25/2020

Overall unimpressed with my experience so far at Avana on Pine. Since moving here in April of 2020, the amenities they offer here, notably the gym and pet wash station, have not opened. The gym is understandable due to COVID, but I believe the pet wash… See More

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Avana On Pine Apartments Manager

12/27/2020

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 850083 • vrp • 2020

12/05/2020

We just moved in and found a few issues in our apartment. Thanks to the staff and especially the maintenance for fixing coming in and fixing things after things. The maintenance is fast and super efficient!

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Avana On Pine Apartments Manager

12/09/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

Resident • 2020

11/18/2020

So far my experience at Avana on Pine has been amazing. I love my apartment and the location in DTLB is excellent as it's close to everything and there's a ton of options to eat and dine. The whole team in the leasing office and administrators… See More

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Avana On Pine Apartments Manager

11/21/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Avana on Pine

Verified Resident 841263 • vrp • 2020

11/09/2020

I would definitely recommend this apartment community to friends. Its clean and the staff and tenets are very friendly. I cant what until all of the amenities are available again. I love the fact that Avana on Pine is pet friendly.

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Avana On Pine Apartments Manager

11/10/2020

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Chris_D777 • Resident • 2020

11/08/2020

Great community with awesome new management. I moved in about 2 months ago and have zero complaints. Christopher and James at the leasing office are very professional , friendly , and responsive. Maintenance is very fast and comes the same day you put in a request.… See More

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Avana On Pine Apartments Manager

11/10/2020

Chris D., thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 558869 • vrp • 2015 - 2020

11/05/2020

Good place to live, management responds well to the queries and on time .. maintenance staff are really good as like previous management maintenance ... overall its good to live with this avana on pine community ....

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Avana On Pine Apartments Manager

11/09/2020

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 837754 • vrp • 2020

10/30/2020

The building is nice and modern, but location is very noisy and people tend to let their pets do their business wherever is convenient. Overall I enjoy the property, but there are a few problems out of their control. The staff are all very friendly and… See More

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Avana On Pine Apartments Manager

11/04/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 833431 • vrp • 2020

10/17/2020

My request was a simple toilet handle fix. They came in an switched it out with ease. I made sure to be as detailed as possible when requesting the maintenance team. I left a detailed description and a picture so they could be well prepared.

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Avana On Pine Apartments Manager

10/19/2020

We are glad we could help! We hope to see you soon!

Verified Resident 819196 • vrp • 2020

09/16/2020

Its my 2nd week living here and so far its been great. All concerns or issues have been resolved immediately. Staff is friendly and location is great. In the middle of DTLB so theres something happening every night. If youre looking for a DTLB city vibe… See More

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Avana On Pine Apartments Manager

09/16/2020

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 807916 • vrp • 2019 - 2020

08/26/2020

Very good, the location is a happening place in downtown. Noise of traffic is a nuisance, particularly the Fire department vehicles as the office is nearby. Parking needs to be protected from riots and thefts by installing the rolling shutters on both gates. See More

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Avana On Pine Apartments Manager

09/01/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 780301 • vrp • 2014 - 2020

08/19/2020

I have been with Avana for the past 2 years and been at this residence since 2014. One reason why I choose to live at Avana is because of the amenities. I love to workout at the fitness center, but due to pandemic there is no… See More

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Avana On Pine Apartments Manager

08/20/2020

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (562) 901-4404 so we can assist you further.

Verified Resident 804577 • vrp • 2020

08/17/2020

This apartment is in a great location and has recently been renovated. I like the modern appliances and the dishwasher works especially well. Ive only been here a week but Im enjoying it so far. It is not the quietest place Ive lived in, as I… See More

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Avana On Pine Apartments Manager

08/19/2020

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Avana on Pine

Verified Resident 803908 • vrp • 2020

08/15/2020

Great so far! I really like the area and the community. The apartment is nice and renovated. The staff is very helpful especially Chris whenever I need anything or have questions. The parking structure is nice but the sensors to get in and out are weak… See More

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Avana On Pine Apartments Manager

08/17/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 799797 • vrp • 2019 - 2020

08/04/2020

GOOD APT SPACE PER LOCATION IN DOWNTOWN LONG BEACH AREA. RENT IS $100 LESS THAN AVERAGE PER THIS AREA. STAFF IS COURTEOUS. TOO MANY PETS IN COMMUNITY IS MAKING US NOT TO RENEW OUR LEASE. CLEANLINESS COULD BE IMPROVED ESPECIALLY WHEN THERE ARE TOO MANY PETS… See More

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Avana On Pine Apartments Manager

08/14/2020

Thank you again for taking the time to let us know how we did. We always value the input from our residents in order to know what areas we can continue to work on as a community. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 659510 • vrp • 2018 - 2020

07/29/2020

Avana community is overpriced for what you actually get. There is a lot of noise that always comes from the apartment above. The management are condescending and need to be more professional in the way the communicate with tenants. There is no type of guest parking… See More

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Avana On Pine Apartments Manager

08/14/2020

Hello, thank you; we appreciate your feedback! We are sorry to hear that you've experienced the level of professionalism with the management team. We would be more than happy to speak to you regarding any of your concerns with the community. If you'd like to reach out to us at 562.901.4404 we would be happy to go over all of your points here. Thank you for taking the time to write this review, and we look forward to speaking to you.

Verified Resident 702041 • vrp • 2019 - 2020

06/24/2020

Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreeeeeee

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Avana On Pine Apartments Manager

10/03/2019

Verified Resident 702041, thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. We thank you again for been super patience and kind and to allow us to serve you better! Have an awesome day!- Emerson Peña, Community Manager

Verified Resident 775034 • vrp • 2020

06/03/2020

I moved to Avana on Pine a few months ago and it's been amazing. During this "new normal" they have done everything to help make me feel safe and comfortable in the complex. The staff is always courteous and friendly. I would definitely recommend Avana on… See More

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Avana On Pine Apartments Manager

08/19/2020

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

•

Updated Review

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Avana On Pine Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB

Review CountA+

Manager's Review EngagementA

Manager's Review Reply TimeB

Ratings & Reviews (90 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Avana On Pine Apartments Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time