Ratings & Reviews (61 Reviews)

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Avana On Pine Apartments Manager

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Drisana.singh • Resident • 2019 - 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

WORST EXPIERIENCE EVER. Lived on 6th floor, infested with roadhes all year long. HORRIBLE front desk. CHEAP renovations. Safety is an issue as well. They’ll lie to you. Way overpriced dor ---- living!

Avana On Pine Apartments Manager28/28/2020

We are disappointed to hear that you did not have a more positive experience with us at Avana on Pine. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Sincerely, Your Avana on Pine Team

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• 2019 - 2020 Recommended

Updated 05/20/2020

Reviewed 05/20/2020

Excellent amenities, although lacking a pool. Interiors very modern and excellent management tent prices are on par with many local rents, overall a very nice place to live. Would like to have a pool installed See More

Avana On Pine Apartments Manager28/28/2020

Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Your Avana on Pine Team

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Verified Resident 621962 • 2016 - 2020 Recommended

Updated 05/14/2020

Reviewed 04/01/2019

I enjoy my living experience overall and plan on renewing my contract assuming rent doesn't go up in these difficult times. Speedy response from management & maintenance is the biggest selling point for me.

Avana On Pine Apartments Manager05/05/2019

Hi Verified Resident 621962, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!- Emerson Peña, Community Manager

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Verified Resident 766178 • 2019 - 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

Its changed a lot in a year. Not as clean as it use to be. Im not sure if the 6th floor gets mopped. Especially with this virus, the floors and elevators should be cleaned more often. Elevator was closed for a month. Still quiet. See More

Avana On Pine Apartments Manager07/07/2020

Thank you so much for sharing your experience with us! We appreciate you so much and hope that we can work with you to turn your experience around. Our goal is to exceed all of your expectations and will do what we can to make sure this happens. Please know that you can always reach out to us if you ever need anything. Thank you for choosing to call Avana on Pine your home! Sincerely, Your Avana on Pine Team

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Resident • 2018 - 2020 Not Recommended

Updated 04/21/2020

Reviewed 04/21/2020

Move out because this management don't care about the residents but only about how much money they are receiving. At first greystar made us deal with three crazy ladies that all they did was argued and complained. Later the manager left and we had to deal… See More

Avana On Pine Apartments Manager27/27/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. Please give us a call or email us so we can find the best solution to make this happen. At Avana on Pine we strive to provide an excellent living experience. Your happiness is our top priority. Sincerely, Your Avana on Pine Team

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Ryan_P330 • Resident • 2020 Not Recommended

Updated 04/16/2020

Reviewed 04/16/2020

I moved in here bc I work right across the street. Michelle and Emerson were excellent when I first signed the leave. They fired them and have to be replaced. this place sucks. smells like urine everywhere. I had to cover my face everytime I go… See More

Avana On Pine Apartments Manager17/17/2020

Hi Ryan, Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. Please give us a call or email us so we can come up with a game plan to make this happen. At Avana on Pine we strive to provide an excellent living experience. Your happiness is our top priority. Sincerely, Your Avana on Pine Team

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Resident • 2018 - 2020 Not Recommended

Updated 04/15/2020

Reviewed 04/15/2020

Worst management company ever, now we have new staff that don't even know what to do. Their customer service is the worst and the new manager only give excuses and more excuses. Residents don't have the fault for their mistakes or having to be under staff,… See More

Avana On Pine Apartments Manager15/15/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. Your happiness is our top priority. Sincerely, Your Avana on Pine Team

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Verified Resident 752826 • 2019 - 2020 Not Recommended

Updated 03/17/2020

Reviewed 03/17/2020

I am very sick and tired of issues not being resolved and more just piling up. I would not recommend anyone to ever step foot in this property save your self the time and money and go elsewhere. There are many options in the area at… See More

Avana On Pine Apartments Manager18/18/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. We invite you stop by the Leasing Center to discuss how we can help you in any way we can. Your happiness is our top priority. Please know that you can always reach out to us if you ever need anything! Thank you for choosing to call Avana on Pine your home. Sincerely, Your Avana on Pine Team

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Verified Resident 749476 • 2018 - 2020 Not Recommended

Updated 03/04/2020

Reviewed 03/04/2020

Over priced slums. Elevators are always broken Stairwells are disgusting Plumbing works off/on Dogs pee in mail rooms, and common resident areas, and not picked up after It's a great location, and on the cheaper side of luxury... but it only looks luxury, it definitely does… See More

Avana On Pine Apartments Manager06/06/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. We invite you stop by the Leasing Center to discuss how we can help you in any way we can. Your happiness is our top priority. Please know that you can always reach out to us if you ever need anything! Thank you for choosing to call Avana on Pine your home. Sincerely, Your Avana on Pine Team

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Verified Resident 748772 • 2018 - 2020 Recommended

Updated 03/02/2020

Reviewed 03/02/2020

in the time i have been here, i have found highs and lows. i have had homeless sleeping in my cort yard, i have had sales men knock on my door trying to sell me things as the main door would not lock. but ive also… See More

Avana On Pine Apartments Manager04/04/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. We invite you stop by the Leasing Center to discuss how we can help you in any way we can. Your happiness is our top priority. Please know that you can always reach out to us if you ever need anything! Thank you for choosing to call Avana on Pine your home. Sincerely, Your Avana on Pine Team

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Verified Resident 566572 • 2017 - 2020 Recommended

Updated 02/26/2020

Reviewed 11/05/2018

We love living at Avana on Pine. I have no desire to move out, only until we are ready to buy, but I don't see that happening any time soon as prices are out of control. That being said the fact that we are able to… See More

Avana On Pine Apartments Manager05/05/2019

Verified Resident 566572, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!- Emerson Peña, Community Manager

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Verified Resident 652473 • 2019 - 2020 Not Recommended

Updated 02/26/2020

Reviewed 06/14/2019

I dont interact within the community. I only require maintenance and occasional conversations with management about additional parking or plumbing issues. They shut off the water all the time & I read reviews that reiterate my point. But I brushed it off & after living here,… See More

Avana On Pine Apartments Manager10/10/2019

Thank you for taking a moment to leave a kind review! Please visit us in the leasing office with the FOB in question so we can replace it for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 747687 • 2015 - 2020 Not Recommended

Updated 02/26/2020

Reviewed 02/26/2020

Management is terrible. Packages are always being stolen despite them having cameras and security. Homeless people make it inside the building and sleep. The only saving grace was the location, but with new buildings going fui with better amenities and security for around the same price,… See More

Avana On Pine Apartments Manager27/27/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. We invite you stop by the Leasing Center to discuss how we can help you in any way we can. Your happiness is our top priority. Please know that you can always reach out to us if you ever need anything! Thank you for choosing to call Avana on Pine your home. Sincerely, Your Avana on Pine Team

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Verified Resident 609702 • 2016 - 2020 Recommended

Updated 02/26/2020

Reviewed 02/28/2019

A great property in the perfect location for all of your local needs. The management team is very responsive to tenants needs and address inquiries in a timely manner. My personal space has all the features I need for a comfortable home.

Avana On Pine Apartments Manager05/05/2019

Verified Resident 609702, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Avana on Pine- Emerson Peña, Community Manager

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Verified Resident 746681 • 2019 - 2020 Not Recommended

Updated 02/23/2020

Reviewed 02/23/2020

Terrible place to live and overpriced. Things constantly broken, ineffective security, cockroaches everywhere in apartment. Central management company that is difficult to deal with. On top of all the issues, overpriced. Would not recommend to anyone under any circumstances.

Avana On Pine Apartments Manager23/23/2020

Thank you for voicing your concerns! We truly appreciate your feedback and will do what we must to turn your experience around. At Avana on Pine we strive to provide an excellent living experience. We invite you stop by the Leasing Center to discuss how we can help you in any way we can. Your happiness is our top priority. Please know that you can always reach out to you us if you ever need anything! Thank you for choosing to call Avana on Pine your home. Sincerely, Your Avana on Pine Team

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William_S755 • Resident • 2019 - 2020 Recommended

Updated 02/08/2020

Reviewed 02/08/2020

Friendly and professional office staff. Always greeted with a smile when passing through. Staff usually hosts an event or two every month to keep the residents socializing which is fun. Always available when needed.

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Verified Resident 738720 • 2012 - 2020 Not Recommended

Updated 01/24/2020

Reviewed 01/24/2020

I like my balcony and the location...................................................

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Mario_Y • Resident • 2019 - 2020 Recommended

Updated 01/15/2020

Reviewed 01/15/2020

Great place to live in the heart of downtown Long Beach. Everyone from security, maintenance, leasing office and the property manager are fantastic to satisfy all the resident's needs! Highly recommend.

Avana On Pine Apartments Manager17/17/2020

Mario_y, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!-Emerson Pena, Community Manager

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mmarchesi14 • Resident • 2019 - 2020 Recommended

Updated 01/10/2020

Reviewed 01/10/2020

I've lived here almost a year now and couldn't be happier. The location is dead center in the middle of all the action with unlimited access to anything you could ever want. Louis and DiAngelo are simply the best at maintaining the property. Any time I've… See More

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Verified Resident 734074 • 2019 Recommended

Updated 01/07/2020

Reviewed 01/07/2020

I have to move into the community, so I cannot say much. My overall experience with touring the community was wonderful. We scheduled our initial tour with Julie, and she was so pleasant and kind. Julie convinced me to go with this community with her wonderful… See More

Avana On Pine Apartments Manager08/08/2020

Verified Resident 734074, thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! Thank you so much again for your feedback! We hope you have a great day!-Emerson Pena, Community Manager

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Verified Resident 733316 • 2018 - 2019 Recommended

Updated 01/04/2020

Reviewed 01/04/2020

Only been here a month and loving it! Clean, beautiful, spacious, great location. Love how the apt has an outdoorsy feel. Management is helpful and nice. Would recommend to anyone looking to live in Long Beach.

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Verified Resident 730429 • 2018 - 2019 Recommended

Updated 12/23/2019

Reviewed 12/23/2019

Nice apartment in the heart of downtown Long Beach. Close to bars, clubs and great restaurants. 7 minute walk to the outlets. 5 minute drive to 4th street or a 20 minute drive to 2nd street / Naples. Neighbors could be better about the noise. Parking… See More

Avana On Pine Apartments Manager23/23/2019

Hi Verified Resident 730429, Thank you so much for sharing your feedback! We hope to turn this 3-star experience into a 5-star experience. We are so happy to know that you love the surroundings! We will continue to do what we can to ensure a pleasant living experience! Please know that you can always reach out to us if you ever need anything. Thank you for choosing to call Avana on Pine your home!-Emerson Pena, Community Manager

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Verified Resident 727642 • 2017 - 2019 Not Recommended

Updated 12/14/2019

Reviewed 12/14/2019

Consider other options prior to moving in here. Consider other options prior to moving in here. Consider other options prior to moving in here. Consider other options prior to moving in here. Consider other options prior to moving in here.

Avana On Pine Apartments Manager16/16/2019

Hi Verified Resident 727642, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.- Emerson Pena, Community Manager

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Prospective Resident • Visited 2019 Recommended

Updated 12/11/2019

Reviewed 12/11/2019

Community is well kept and beautiful love the poker room and that they have a 24/7 GYM. The manager Emerson is super amazing and helpful. I would recommend this community to friends and family. The space and location are great.

Avana On Pine Apartments Manager11/11/2019

Anonymous, we're happy you found our staff to be so supportive during your experience here at Avana on Pine. We are always more than happy to assist you if anything else comes up. Take care!- Emerson Pena, Community Manager

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Prospective Resident • Visited 2019 Recommended

Updated 11/30/2019

Reviewed 11/30/2019

Received beyond excellent service from Emerson today, super professional and friendly. He actually listen and knowledge our needs, answered all our questions with no hesitation and was more happy to help us in anything he could. The community is very nice with many amenities missing a… See More

Avana On Pine Apartments Manager04/04/2019

Anonymous, we're happy you found our staff to be so supportive during your experience here at Avana on Pine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!- Emerson Pena, Community Manager

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Noise	N/A
Grounds	3.3
Safety	3.2
Office Staff	3.6
Maintenance	3.7
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Avana On Pine Apartments

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Ratings & Reviews (61 Reviews)

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