Number of reviews in the past 365 days | 35 |
Percentage of reviews responded to | 94.29% |
Average time to respond to reviews | 20.63 days |
Avana On Pine Apartments
245 Pine Avenue
Long Beach, CA 90802
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 35 |
Percentage of reviews responded to | 94.29% |
Average time to respond to reviews | 20.63 days |
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (562) 901-4404. We look forward to hearing from you.
Thank you so much for your positive remarks! We truly appreciate you taking the time to let us know how we did. Please don't hesitate to reach out to the office if there's anything we can assist you with. Have a great day!
We're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 733316, we are so happy to read such a great review about Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi Scott S., thank you so much for your positive comments about Avana on Pine! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We are very happy to have provided you with such a positive experience! We will also happily pass along the comments you mentioned to the team. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (562) 901-4404.
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Avana on Pine
Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Chris D., thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! Please let us know if there is anything else we can do for you; we are more than happy to help!
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We are glad we could help! We hope to see you soon!
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (562) 901-4404 so we can assist you further.
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Avana on Pine
Thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. We always value the input from our residents in order to know what areas we can continue to work on as a community. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, thank you; we appreciate your feedback! We are sorry to hear that you've experienced the level of professionalism with the management team. We would be more than happy to speak to you regarding any of your concerns with the community. If you'd like to reach out to us at 562.901.4404 we would be happy to go over all of your points here. Thank you for taking the time to write this review, and we look forward to speaking to you.
Verified Resident 702041, thank you for your kind review; we are happy to pass along your comments to the team here at Avana on Pine! If you ever need anything else from us, please feel free to give us a call or stop by. We thank you again for been super patience and kind and to allow us to serve you better! Have an awesome day!- Emerson Peña, Community Manager
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$3,020
N/A
N/A
Studio
$2,483
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N/A
1 Bedroom
$3,146
N/A
N/A
1 Bedroom
$2,939
N/A
N/A
2 Bedrooms
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Avana On Pine Apartments