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5926 Bixby Village Drive

Long Beach, CA 90803

 
 
 
 
 
 

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Resident 2001 - 2005 Not Recommended
Reviewed 09/15/2005
While the grounds and buildings are attractive and well maintained, the manager is not to be trusted. When I first moved in, the management was fine. However, the complex was sold in 2002, and the current manager took over. Requests for repairs are taken seriously and quickly acted upon, but in every other way, management is rude, uncaring and hostile. <br><br>Here are a few examples: 1). I made a request to rent one of the garages available and was told that I was number one on the list. That was three years ago and, despite the fact that I made several enquiries and additional requests, and was always told that the next one would be mine, it never happened. I noted that many people who have moved in since I did have had no problem getting a garage. 2). Each year the tenants are offered the chance to sign a lease at a reduced rate over the month-to-month rate. No problem there. However, if one elects to take to month-to-month option, the rent is increased substantially every three months! While this may be legal, it is a very poor way to treat good tenants. 3). One month (and it only happened once) I wrote my rent check and thought that I had deposited it in the Rent Drop at the office. Unfortunately, it turned out that it was still in my wallet when I received a notice that I was three days late, and now owed them an additional $30.00 as a penalty, I pointed out that that seemed excessive, especially since they could have sent a note or a called to remind me. The managers response was to say that it was not part of her job to remind people.<br> <br>All things considered, its a lot of money to pay, just to be treated like a jerk!<br>
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