Review History for anonymous

Renaissance Terrace


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anonymous

Resident 2012 - 2013

1/24/2013

I have lived in these apartments now for a year and a half. They are horrible. Not only are the surrounding neighbors loud, you can hear your neighbors upstairs and next door to you. The walls are very thin. Additionally the maintenance is HORRIBLE!!! Not only is he very rude and has NO respect for women. He complained because I kept sending the office emails about repairs that had to be made to my apartment. Since the day that I moved in, I have had paint peeling and chipping off the walls because it was not prepped correctly. I have complained and the only thing that maintenance and the office has done is repaint over certain areas which it keeps peeling and tell me that there is nothing that I can do and that it will not be deducted off my security deposit when I move. Yet, they keep raising my rent each time my lease is up. On November 9, 2012 there was a water pipe that burst on the 4th floor of the building and leaked all the way down to the first floor into our apartment. My apartment suffered water damage to the ceiling and leaked behind the wall and now there is a hole in the wall (see attached pictures). To date, the damage still has NOT been fixed and yet I am expected to pay the full amount of rent. The only attempt made was about 2-3 weeks ago when the maintenance guy attempted to enter my apartment without my permission and was turned away. In this instance the work order was filled out incorectly by the office and they forgot to put on there that entry was not allowed without my permission (I have a dog and do not want her getting out). The other thing that bothered me is that the office nor maintenance give me any notice that they would be stopping by that day to repair the damage. What if I needed to move items? The ground are always dirty. I have also attached pictures of a stove that was removed from an apartment and has sat in the hallway now for two days and a empty box that has also sat in the hallway for two days. There is always trash on the ground. There are two washers and 3 dryers on each floor but they are always broke. The washers on the first floor have been broken now for over a year. Horrible place to live. Much nicer places in Long Beach. Property manager does not care nor does maintenance. Proceed with caution!!!!

Review 25 out of 42

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Renaissance Terrace

March 2024

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