Review History for niazi.sevan

Broadcast Center Apartments


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niazi.sevan

Resident 2017 - 2018

5/21/2018

AVOID THIS APARTMENT AT ALL COSTS. I recently terminated my lease with the apartment. My Final account statement included a $150 late charge fee for my final rent. When I originally paid my final rent, I did so using the online system for the apartment. I clicked to pay my rent and selected the "Current Amount Due" option. The Current Amount Due did not include $78.80 in ancillary fees (Sewer, Pest control, etc.) that I owed for that month. I had no idea that these fees had not been included and paid what I thought was the current amount due as stated in the online portal. I later find out that I'm being charged a $150 late fee because I did not pay the full rent due ($78.80 was missing from my payment because the online system had not included this amount in the current amount due). When I tried to explain that there had been a computer glitch and the $78.80 had not been included in the total amount due when I made my payment, the rude operators told me that the late charge will not be removed unless I had proof (a screenshot for example). I tried explaining that it makes no sense that I would reduce the almost $2,000 I paid a few weeks ago for my final rent by such a specific figure of $78.80, only to later be charged a $150 late fee, which was taken out of my security deposit. The operators continued to say that they would not do anything and that the late fee would be charged and taken out of my security deposit. This apartment will do everything possible to take as much money as they can from you. They will attempt to charge as many late fees as possible. Avoid the headache of always having to deal with management operators to make sure that what you are paying is the correct amount. Aside from the issue mentioned above, the elevators at the apartment were constantly broken. There was an instance where residents were stuck in an elevator for several hours because it stopped working while they were inside. The building alarm system does not work properly. For a few months the alarm would be randomly triggered at various points throughout the day (sometimes early in the morning at 5 am, sometimes at night). And management at the apartment is very rude and condescending.

    Review 9 out of 77

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    Broadcast Center Apartments

    March 2024

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