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Palazzo West

 
 
 
 
 
 

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Resident · 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/25/2019
Once we moved in we could not get in touch via phone to manager or any staff members. Everything was done through email or had to go to the office during business hours. We paid our rent on time and very good tenants. I own a rental and know what tenants can be like. We had a short term lease which we needed to extend and each time our rent went up at least 20 percent. I complained of the water sprinkler system was on for at least 48 hours and management office replied this is a landscaper issue and they could do nothing about it. Los Angeles was in an extreme drought and they couldn't do anything about this!!!!!!! There are no keys to apartment doors, it is all computerized and they locked us out on a Saturday. They never apologized or explained what happened. We felt like we lived in someones compound. At night you could hear people talking outside, loud cars and music blasting from car or apartment. At night the only person to contact was the front gate person on Third St. who couldn't leave their post. There are to many other better places to live then here.
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Palazzo West

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