Review History for anonymous

Serrano Apartments


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anonymous

Resident 2016

2/8/2017

I lived here for 3 days and got out because any place/management that shrugs off an infestation of roaches is no place for ANYONE to live. It's a Public Health Hazard and inhumane. The on-site manager was nice but was not prompt in responding. I often would get a response back from their parent. Who's the manager again!? Prior to moving in, I saw the apartment 3 times on 3 different days. I never saw a bug. Come move-in night, the place is crawling with them. I tried to be optimistic and requested pest control and it didn't help at all! When I complained to the contractor and the pest control dude, they just shrugged and said, "Well, it's an old building. What can you do?" Again, I tried to keep a positive outlook. 3 full days of living their, I moved out. Got up and left. This apartment building isn't worth the price. Even if the place is remodeled, it's not worth it if you're going to have filthy roaches crawling all over your stuff and you don't have parking. The apartment is unsafe, unsanitary, and unfit for human habitation. They are not worth your money, more importantly, they aren't worth your HEALTH!

Review 14 out of 24

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