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Serrano Apartments

 
 
 
 
 
 

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Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2017
Lived here for a few months and the management (I think they are relatively new) is great. Constantly posting bulletins on our doors updating us on safety, renovations, and contact information. Lots of the reviews mention bugs, and while I don't want to claim they are lying, We have not experienced many. Granted, when we moved in we beefed up our roach defenses (boric acid, glue traps, etc) so we've only seen a few during the first week (around appliances) but since then it's been smooth sailing. If you stay clean and keep up with defense you'll be okay. It's an old building in an old dirty part of town so even if they tented the place, the roaches would be back. And the management is also diligent in sending someone to spray should you need it, they also spray random units for prevention. This place is close to bus lines and not far from subway, with lots of essential neighborhood stores around. Don't live here if you want a nice high end experience. The renovated units are beautiful but the neighborhood still is up and coming. I knew that moving in and I love the neighborhood. Great tacos right around the corner and plenty of other great food and activities in walking distance. Also a theater right down the street! There's a big laundry room (quarters) and a back area that they are also going to renovate. All tenants I've encountered are nice, most young.
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