#4,095 #16 #175

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South Park Lofts

818 South Grand Ave., Los Angeles, CA 90017
(12 Reviews)
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Floor Plans & Pricing

1 Bedroom

1BR/1BA

1 Bed, 1 Bath | 709 sq. ft.

See Floor Plan Details

2 Bedrooms

2BR/1BA

2 Beds, 1 Bath | 1,065 sq. ft.

See Floor Plan Details

3 Bedrooms

3BR/2BA

3 Beds, 2 Baths | 1,369 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

5.0

Grounds

5.0

Safety

4.0

Office Staff

5.0

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2 days

View Community Timeline
View Community Timeline

South Park Lofts Reviews

(12)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1181293

Verified Resident 2023

9/17/2023

Speechlessly good! Just moved in and to move in, criterion are somewhat extreme level and hard to br qualified but this means, everyone here must have been through this qualification procedures. Ultimately this apt has 100% guaranteed people living in.

    Manager

    9/19/2023

    South Park Lofts
    Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at South Park Lofts.
    Review Author Icon

    Pietro_R

    Resident 2019 - 2021

    1/24/2022

    We rented there from May, 2019 to December, 2021. Wouldn’t wish on my worst enemy to go live there. The management is totally unprofessional and unresponsive. They closed the rooftop and all the amenities on April, 2020 and said it was going to re-open in… See More >
      Manager

      7/20/2023

      South Park Lofts
      Pietro_r, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (213) 623-6857 so we can work towards a resolution. We look forward to hearing from you.
      Review Author Icon

      Akhil_C678

      Resident 2020

      11/23/2020

      very poor experience so far. living on the top floor during a roof construction period has been TERRIBLE. maybe other floors are better. but we've had multiple leaks and damages, insane noises from jack-hammering on the roof. perhaps this is somewhat understandable, construction is necessary.… See More >
        Review Author Icon

        anonymous

        prospectiveVisited 2019

        6/14/2019

        I was looking at rentals in the area for my girlfriend and I. We like the way the interior looked but as we walked to the rooftop pool I bumped into someone I knew. He told me he had just moved into the building, I… See More >
          Manager

          6/20/2019

          South Park Lofts
          We are sorry to hear that despite enjoying the aesthetic quality of our homes, you have developed such a negative opinion of the community. We can assure you that all of our residents have been properly vetted and are subject to professional background checks. That being said, if someone has managed to slip through the cracks by way of deception, that is something we would need to investigate further. Regardless, we hope you will keep us in mind as you continue with your housing search.
          Review Author Icon

          anonymous

          Resident 2018 - 2019

          5/29/2019

          I lived at South Park lofts for under a year. Management was all over the place. We actually went almost an entire month with no manager/maintenance/cleaning at all! The managers that we have had were horrible at their jobs. They didn't respond to emails requesting… See More >
            Manager

            5/31/2019

            South Park Lofts
            We're sorry to hear that you did not enjoy your stay in the community. Normally we are quite prompt when getting back to residents and we apologize that this was not reflected in your experience. We would encourage all current residents to give us a call or stop by the office if they are experiencing difficulty corresponding via email. Additionally, we apologize that we were unable to provide you with an assigned parking spot. Unfortunately, these are in short supply and availability is contingent upon previous occupant's departure. All this aside, we hope you are doing well and wish you all the best in the future.
            Review Author Icon

            anonymous

            Resident 2014 - 2016

            3/28/2016

            Currently on our second year here with South Park Lofts. My wife and I have been extremely happy with the new management. She is always so quick to help! The building is located right next to a new Whole Foods - WHICH IS AWESOME! There… See More >
              Review Author Icon

              NicoleCervantes

              Resident 2014

              6/11/2014

              I have to say that South Park is one of my favorite places i have stayed at in LA! I get that parking and congestion can be an issue...but come on! you live in LA, when is that never a problem??! My dog and I… See More >
                Review Author Icon

                NicoleRenterxo

                prospectiveVisited 2014

                5/18/2014

                My husband and I are looking for a place,so we have been shopping all around this area. This is def. the one! The building and units are really great! You wouldn't think so by just looking at the building from the outside. So modern and… See More >
                  Review Author Icon

                  anonymous

                  Resident 2013 - 2014

                  1/31/2014

                  Polaris Management and South Park Lofts are the greediest, most uncaring landlords I've dealt with in my entire life. If you look carefully, you'll see that this place is FILTHY. They don't clean properly and that's symbolic of the dirtiness of their minds… See More >
                    Manager

                    3/19/2014

                    South Park Lofts
                    Thank you for your honest feedback. We have carefully looked at all of these issues and have brought it to the attention of our upper management. At Polaris Property Management, our main goal is to ensure that our tenants our taken care of and heard. We apologize for any lack of communication that you have encountered. We recently hired a wonderful manager that will be able to handle any issues or concerns you may have. His name is Mr. Caldwell, and you can reach him at (818) 454-4248. Once again, we are looking into all these problems and we will take care of them immediately. Our focus at Polaris is to ensure that our tenantsâ?? problems are heard and addressed. Thank you for your review and we will handle these issues immediately.
                    Review Author Icon

                    anonymous

                    Resident 2012 - 2013

                    7/16/2013

                    stay away from this building! Polaris, the management company, is horrible. There is flooding, water damage, and vandalized property.… See More >
                      Manager

                      3/19/2014

                      South Park Lofts
                      We truly apologize for the problems you have been facing at South Park. We have looked into all of the issues concerning flooding and water damage and informed our upper management. As for now, these issues have been addressed and handled. We are hoping you are still at the property. Please feel free to contact our Property Manager, Mr. Caldwell for any other issues or concerns you may have. His number is (818) 454-4248. At Polaris Property Management, we want to ensure that all of our residents are heard and the issues are addressed and resolved quickly and efficiently. We apologize for the lack of communication. These issues have all been fully addressed and acknowledged.
                      Review Author Icon

                      anonymous

                      Resident 2004 - 2009

                      10/9/2012

                      I lived in this building for 5 years. The building really started out beautiful and well maintained. The interior design was exquisite. There was a full time concierge, maintenance man and manager. The neighborhood is noisy and the building does not have soundproof windows. Firetrucks… See More >
                        Manager

                        3/19/2014

                        South Park Lofts
                        We are truly sorry for these problems that you faced at South Park. We are hoping that you are still residing at the building. We currently have a wonderful Property Manager at South Park and he can help with any issues or concerns you may have now or in the future. His name is Mr. Caldwell and you can reach him at (818) 454-4248. At Polaris Property Management, our residents are of our utmost importance and we would never want any tenant to feel disrespected or uncomfortable. We appreciate your feedback.
                        Review Author Icon

                        mister_cranky

                        Resident 2011 - 2012

                        7/2/2012

                        Bring your umbrella! I lived in Unit 801 on the top floor. I wonder if it still has a leaking problem EVERY time it rains. (I have attached a pic of the ceiling) Not a downpour but a constant trickle. They… See More >
                          Manager

                          3/19/2014

                          South Park Lofts
                          We are hoping that you are still staying at South Park. All of the issues that you stated have been fully addressed and taken care of. At Polaris Property Management, it is our goal to handle any problems that the building is having. We have forwarded your review to upper management, and they have investigated all of these issues. As for any concerns regarding the roof; we can ensure that it has been taken care of. We apologize for any problems in regards to the animal waste on the roof. We definitely do not allow our tenants pets to defecate on the roof or the property. That problem has been brought up and there have been no more issues concerning animal waste since then. We thank you for your feedback. If you are still staying with us at South Park, feel free to call our Property Manager, Mr. Caldwell at (818) 454-4248.

                          Features & Amenities

                          Laundry
                          • Washer/Dryer
                          Parking
                          • Covered Parking
                          Pets
                          • Dogs Allowed
                            Deposit: $500. Rent: $50
                            Less Info
                            More Info
                          • Cats Allowed
                            Deposit: $500. Rent: $50
                            Less Info
                            More Info
                          Other
                          • 12' -25' Ceilings
                          • 24-Hour Fitness Center
                          • Additional Storage
                          • All Electric Utilities
                          • Built-in Microwaves
                          • Central Heat and Air
                          • Contemporary Lighting
                          • DishWasher
                          • Disposal
                          • Elevator
                          • Free Weights
                          • Freeway Access
                          • Gourmet Kitchen
                          • Hot Tub/Jacuzzi
                          • On-Site Management
                          • On-site Cafe
                          • Parcel Lockers
                          • Polished Concrete Floors
                          • Premium Gas Barbecues
                          • Private Balcony
                          • Recycling Program
                          • Refrigerator
                          • Revolving Bedroom Doors
                          • Rooftop Garden
                          • Rooftop Lounge
                          • Spacious Closet
                          • Spacious Floor Plans
                          • Storage Available
                          • Sundeck
                          • Views
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                          Leasing

                          Located in the heart of the South Park district of DTLA - South Park Lofts Apartments in Los Angeles CA was built in 1924 as one of America's first parking structures. It has since been converted into one, two, and three-bedroom apartments in Los Angeles within an upscale boutique community. The Lofts are just seconds away from LA Live and the Walt Disney Music Center, Whole Foods, restaurants, museums, theaters, shopping, and the impressive nightlife scene that Downtown LA has to offer. Featuring soaring 12- to 15-foot ceilings, exposed brick walls and concrete flooring, over-sized windows that flood the space with ample natural light. The open-concept kitchens feature a full set of appliances. Head up to the rooftop garden and lounge, where you can enjoy city views while cooking a meal on the barbecue grill, relax in the hot tub, sweat it out in the 24-hour fitness center, and socialize at the onsite pet park. Greystar California, Inc., DBA Greystar Broker License No. 1525765
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                          Office Hours

                          • Sunday: Closed
                          • Monday - Saturday: 09:00 AM - 06:00 PM
                          This community is managed by

                          Greystar

                          B+
                          B+
                          Communities
                          3165

                          Questions & Answers (0)

                          Frequently Asked

                          How is South Park Lofts Rated?
                          Based on 12 number of votes by renters, South Park Lofts is currently rated 3 out of 5 stars.
                          How satisfied are residents with the upkeep and overall appearance of the grounds at South Park Lofts?
                          South Park Lofts is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                          How effective was the maintenance team when resolving your problem?
                          South Park Lofts is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                          What are noise levels like at South Park Lofts?
                          South Park Lofts is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                          How safe is South Park Lofts?
                          South Park Lofts is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                          How satisfied are residents with the neighborhood?
                          South Park Lofts is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                          How satisfied are residents with the staff at South Park Lofts?
                          South Park Lofts is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                          How often does management engage with reviews?
                          Managers have responded to 100% of their community reviews in the past year.
                          How quickly does management engage with reviews?
                          Managers have replied within 2 days to their community reviews in the past year.
                          Who manages South Park Lofts?
                          Greystar
                          What is the pet policy at South Park Lofts?
                          Dogs Allowed
                          Deposit: $500
                          Rent: $50
                          Cats Allowed
                          Deposit: $500
                          Rent: $50
                          What types of floor plans are available?
                          1 Bed, 1 Bath
                          2 Beds, 1 Bath
                          3 Beds, 2 Baths

                          Contact Property

                          March 2024

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                          Beds

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                          Baths

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                          South Park Lofts is a 709 - 1,369 sq. ft. apartment in Los Angeles in zip code 90017. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Wilmington, Hollywood, West Hollywood, Hollywood Hills, and Arleta.

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