| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
The Cleo
345 S. Alexandria Avenue 202, Los Angeles, CA 90020
345 S. Alexandria Avenue 202, Los Angeles, CA 90020
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The Cleo
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (4 Reviews)
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Dakota_M996 • Former Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/10/2018
HORRIBLE EXPERIENCE, tenicia the property manager or leasing agent or whatever she is suppose to be doing, is a liar, is very lazy, and has let homeless people hide out in the stairwells overnight unbothered, cars to illegally park and take your parking space with no… See More
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Resident • 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2013
The first day with moved in we dealt with a rude unhelpful "manager", who moved me into an over all cleaned large one br. The problems I had she didnt inform me that the main elevator was broken to the side of the building i was… See More
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The Cleo Manager
02/15/2013
Thank you for sharing your feedback. The team and I at The Cleo do take the time to read every review, and use the information to grow, make changes, and improve our community for everyone. The northside elevator was out of order due to construction during your visit, and our leasing staff did our best to communicate this fact. I sincerely apologize for any misunderstanding. I am sorry the first garage key we gave you did not work--they can be hard to use at first. We have since provided you with fully functional keys, and we truly appreciate your paitence. Once again, I am sorry you did not have a good move-in experience. We would be happy to discuss your concerns with you in person. Simply drop by the office, or contact me at [email protected] or at (213) 389-1050. .
Resident • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2011
ABSOLUTELY HORRIBLE EXPERIENCE. We took a tour of a one bedroom apartment, and everything appeared fine and in order. The only thing I thought was a bit strange was that, during our tour, the air conditioning was on full blast. We ended up taking the apartment,… See More
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tyanng3 • Resident • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2011
Our family just moved in last month, and we have been ejoying the facility ever since. The pool, the B.B.Q. area, and the gym room are great! The condition of the room is excellent! Not to mention the friendly staff members. Colleen, the receptionist, is wonderful.… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
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Frequently Asked
What is the pet policy at The Cleo?
No pet policy available
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The Cleo Gallery
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The Cleo is an apartment in Los Angeles in zip code 90020. Nearby cities include Hollywood, West Hollywood, Hollywood Hills, Arleta, and Beverly Hills. 90010, 90005, 90004, 90005, and 90006 are nearby zip codes.
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