Review History for Verified Resident 777270

Playa Summit


Updated Review

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Resident 777270

Verified Resident ā€¢ 2018 - 2020

11/9/2020

The office staff has improved tremendously. My upstair neighbors have been extremely noisy and people have continued to park in my spot and nothing has been done about that despite my numerous phone calls.
    Manager

    11/10/2020

    Playa Summit
    We're so glad to hear that our team has been able to improve your experience, but we are disappointed to see you have encountered some concerns. Please give us a call at (310) 410-9882 to speak with our team so we can better understand any unresolved issues and work to make your experience even better here at Playa Summit. Thank you!
    1 Previous Review

    Previous Review

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    Resident 777270

    Verified Resident ā€¢ 2018 - 2020

    6/8/2020

    While the office staff has improved-the communication between the staff is poor. Also, the office's lack of knowledge and help is off putting. I'm always impressed with the maintenance staff! They are always kind, effective, and very polite!!
      Manager

      6/9/2020

      Playa Summit
      Thank you for this wonderful feedback for our maintenance team! We are sorry to hear that you've encountered some communication issues with our team -- we will be sure to keep this in mind as we move forward and continue to improve. Weā€™d like another chance to show you the 5-star customer service you deserve, so if you have any unresolved concerns or additional feedback for us, please don't hesitate to reach out!

      Review 159 out of 652

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      Playa Summit

      March 2024

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